Dyno-Rod - Plumbing Staffordshire Avis 

Appalling service emergency service and come 4 days later say they contained leak and did not came back again said confirmed leak and just left leaking no customer service not feedback or call backs to confirm and update what happened appalling service over 50 calls and still not resolved

No one came, one star for them keeping me posted. Would have been a great help if someone actually came & saw to the emergency which I’ve been waiting days for!

Fast, efficient and pleasant tradesman.

Timely response to my call, I was advised of the arrival time. John diagnosed and fixed the issue quickly and explained what he'd done. He ensured any mess was cleaned up and things were left clean and tidy.

Great service provided by Dyno-Rod and Macauley, who carried out a repair to a burst water pipe in a quick and professional manner.
Thank you and well done.

Contacted by Dyno to advise that their plumber would be arriving in around 20 minutes. Arrived as promised and quickly identified the problem with our Mains Stop Tap. The plumber was able to fix the issue within 10 minutes. Extremely happy with the service, professionalism and courtesy shown throughout by the plumber. Thank you.

Leak from kitchen pipe was sorted out very quickly. I was kept up to date from the moment i called them until they visited the property. Great service.

The leak from a pipe in my kitchen was sorted out very quickly. Communication on the phone beforehand was very helpful and reassuring and explained what to expect. The plumber that came a few hours later was excellent - very helpful and explained about the pipe fitting and what to look out for in future. Assessment on the spot was very good and the problem - which turned out to be a minor issue with a pipe connection - was solved. I had worried through the night about the leak being under the floor. Peace of mind restored - a huge relief, and you have my thanks for that!

Plumber was an amazing polite and friendly and helpful such a great man. Done the check and making sure all ok before leave.

I found Dyno Rod’s service from to finish as excellent. I was promptly contacted following my call to report a leaking pipe and I received an excellent service from the plumber, Amir, who quickly rectified the problem. He was professional and polite, and was able to explain in layman’s terms how the fault had arisen and what he had done to repair it. My thanks to Amir and I can highly recommend Dyno Rod based on my experience.

Very professional service . Quickly rectified problem , clearing all packaging away . Explained everything fully . Very polite and reassuring .

I received an excellent service from Dyno Rod’s plumber. He was friendly and polite, and identified the source of the water leak immediately. The plumber repaired the leak very quickly, and tested the repair thoroughly before he left.

Excellent professional service provided today by engineer Kevin….problem identified and fixed to a high standard….very impressed indeed.

Quick response came same day, polite, wore shoe covers to protect the carpet. Fixed the problem very pleased

Brilliant and speedy service, Pete was polite and friendly. Shoe covers used on our carpets and knowledgeable when I described the radiator leak issues. Fixed within 20 mins and no problems since. Would recommend.

Polite staff worked fast and knew exactly what needed to be done. Ian very happy with the service I received.

Very prompt service. The problem was quickly repaired with a minimum of fuss. Very pleased with the whole process

Dyno were appointed by Home Emergency as an additional service to Direct Line to resolve a leak that we have coming through our ceiling from the shower.
The plumber arrived and refused to look at the shower and said: “ I wouldn’t touch that”
When I have chased this up with Dyno I was informed that they do not deal with leaking showers and that Home Emergency had appointed the wrong company.
When following this up 55 hours later as the leak still has not been resolved - we have been told that the plumber refused to do the job because there was a 3rd party present.

I booked another engineer after the previous engineer failed fix my heating problem. The second engineer never showed. I waited in all day 8-6. Poor customer service too - the first person I spoke to that day guaranteed my engineer would turn up, which wasn't appropriate, and the second one was very antagonistic with me.

The plumber came out the same day to fix my problem. I consider that he went above and beyond in order to achieve this fix as my problem turned out not to be a plumbing problem. Thank you.