Excellent advice and support provided by the team to a novice Luton Van Hire driver. Many thanks for your help and support
Établissement
Changer d'établissementThe New Strand, 21 Washington Parade, L20 1AA Bootle , Merseyside, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
It was easy and quick to rent and the staff was fantastic help right through the rental Tgg hi and thank you john
Great choice of vehicles. Very easy to use. Friendly staff. Good hire price Would use again Highly recommend.
great deals and service
À propos de l'entreprise
Écrit par l'entreprise
Coordonnées de contact
The New Strand, 21 Washington Parade, L20 1AA, Bootle , Merseyside, Royaume-Uni
- 0151 922 4991
4,4
Excellent
91 avis
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Easy to u dear tans and fill out
5 janvier 2020
Avis spontané
Very easy process!
The booking process is incredibly easy, and completely pain free! 5 stars from me!
5 janvier 2020
Avis spontané
Everything went as smooth as possible
Everything went as smooth as possible. The guy on the desk was very helpful
Definitely use again
12 décembre 2019
Avis spontané
Easy to book and reliable cars
9 décembre 2019
Avis spontané
Easy to navigate online booking form…
Easy to navigate online booking form done in minutes
9 décembre 2019
Avis spontané
great and competitive service
great and competitive service and offers to lead the market. All was explained with clear instruction and information and good value.
9 décembre 2019
Avis spontané
Very helpful service
I hire cars from Easirent Bootle regularly. Very helpful staff, very good service.
8 décembre 2019
Avis spontané
Joke of a company who think it is…
Joke of a company who think it is acceptable to phone the day before your hire to say there is no vehicle available, cost me a days work!
6 décembre 2019
Avis spontané
Excellent customer service and great…
Excellent customer service and great vehicles at the best rates.
6 décembre 2019
Avis spontané
Car wasn't ready terms weren't…
Car wasn't ready terms weren't explained properly on website therefore had to cancel asked the lady to cancel booking to which she rudely told me to do it via website totally unsatisfactory service................. and now its 17th December still haven't been refunded and had no reply to my emails steer clear BANDITS THATS WHAT THEY ARE ............... YOU CAN SKIP THE AUTOMATED REPLIES THANK YOU YOU TOOK MONEY FROM MY CARD AND NEVER GAVE ME A VEHICLE SO WHERE IS MY MONEY 1.THE CAR WASNT READY 2. I NEVER HAD A £1600 DEPOSIT WHICH SHOULD HAVE BEEN DONE BEFORE YOU TOOK ANY MONIES YOUR A FIRM OF THIEVES AS ALL THE GENUINE REVIEWS (NOT THE FAKE ONES YOU POST YOURSELVES) CAN TESTIFY TO
2 décembre 2019
Avis spontané
Réponse de Easirent - Bootle
Hi Stephen,
We state during the booking process and in the confirmation voucher the required documents for your rental regardless of the insurance you choose to purchase on the day.
We are sorry to hear you did not meet the driver requirements but should you find your circumstances change, please familiarise yourself with our handy 5-point checklist at www.easirent.com/mandatory-documents/ before booking in future.
For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews
Kind regards,
Reviews Team
Not-Easirent!!!
My driving licence is away with DVSA to have categories added. But a certificate proving so (for use in situations just like this) isn’t good enough. Not even with a copy of my licence and the fact that they scanned my licence a month ago for my last hire here. So we thought we could use my girlfriends licence and hire in her name? Nope, because she needs a credit card in the drivers name for the insurance excess but because she’s not a debtor, she doesn’t have a credit card. Offered to pay / pre-authorise on a debit card but not good enough. Not even with passports, utility bills, and bank statements. So we asked, for a refund for the hire but they refused because you have to give notice. Apparently it’s all in the small print when we booked at 1am in the morning. Seriously guys ... good companies don’t do ‘small print’ anymore ... if you’re going to operate like the Gestapo you really should make stuff like this crystal clear when booking online. Eg; big letters explaining all your rules and that you don’t accept a certificate in lieu from the DVSA.
2 décembre 2019
Avis spontané
Réponse de Easirent - Bootle
Hi M,
We state during the booking process and in the confirmation voucher the required documents for your rental regardless of the insurance you choose to purchase on the day.
We are sorry to hear you did not meet the driver requirements but should you find your circumstances change, please familiarise yourself with our handy 5-point checklist at www.easirent.com/mandatory-documents/ before booking in future.
For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews
Kind regards,
Reviews Team
Great service
Great service, helpful and reasonably priced, what more do you need
25 novembre 2019
Avis spontané
Great value and fantastic service
Great value and fantastic service
Cheaper to rent a car from here than own one or get a taxi, you only pay for what you use
25 novembre 2019
Avis spontané
easy to follow the web site
24 novembre 2019
Avis spontané
Having looked at a number of compamies…
Having looked at a number of companies to hire a vehicle this was by far the 'easiest' site to navigate and they offered the best price!
21 novembre 2019
Avis spontané
Simple and straightforward so far.
8 novembre 2019
Avis spontané
Excellent service
Excellent service, fast and reliable. 5 min to get the car and even less to give it back. Recomend
2 novembre 2019
Avis spontané
Easy and quick booking form
1 novembre 2019
Avis spontané
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