Had read mixed reviews, but the service I received was excellent. The Van I originally booked had engine problems so Jamshed offered me a larger van at no extra cost, my only concern was the size a... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great experience on Easirent - good prices and options for cars
Absolutely appalling, booked the vehicle to be picked up at 08:30. Received a call at 8:29 to be told they didn't have my vehicle and they did not know when they would receive it. They then said... Voir plus
L'entreprise a répondu
Made a reservation got to the place to pick vehicle up and was told no vehicle available, I will get a refund in 28DAYS DISGUSTING
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Coordonnées de contact
Dale House, Ennerdale Rd, SY1 3LD, Shrewsbury , Royaume-Uni
- 01743 297967
4,0
Bien
6 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great experience on Easirent
Great experience on Easirent - good prices and options for cars
17 septembre 2021
Avis spontané
Absolutely appalling
Absolutely appalling, booked the vehicle to be picked up at 08:30. Received a call at 8:29 to be told they didn't have my vehicle and they did not know when they would receive it. They then said they would call when they had more information on its arrival and when it arrived. These calls never arrived. I had to ring back to find out if a vehicle had been dispatched, which it had. They said they'd call when it arrived, after a few hours had past I decided I couldnt wait any longer so rang to find out when it would arrive only to be told it had arrived and they had forgotten to phone me.
Upon arriving the customer service was exceptionally poor, no apology was made and the whole process was painfully slow.
There were many hidden charges which I am sure are hidden in the small print, but my biggest problem was with the customer service.
I would not recommend to a friend and I will actively rate this company as poor online unless I hear from them.
12 août 2019
Avis spontané
Réponse de Easirent - Shrewsbury
Hi Nick,
We can see you booked with 16 hours notice for a van at one of our smaller branches who unfortunately did not have that size available. They called as soon as they opened and saw the booking to let you know they would track one down for you from the nearest depot and you were given a much larger van free of charge.
If you would like to speak to a manager about any of the issues with your experience at Easirent Shrewsbury, then you can open a case via the manage my booking portal under the 'Customer Service' tab.
For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews
Kind regards,
Reviews Team
Great Customer Service
Had read mixed reviews, but the service I received was excellent.
The Van I originally booked had engine problems so Jamshed offered me a larger van at no extra cost, my only concern was the size as I was using the van to drop off rubbish to the tip, and I knew there were restrictions on size.
Jamshed then phoned the Council and spoke with the Supervisor at the Tip to make sure I would be allowed in.
Can’t fault the service or price, would definitely use again.
24 juillet 2019
Avis spontané
Made a reservation got to the place to…
Made a reservation got to the place to pick vehicle up and was told no vehicle available, I will get a refund in 28DAYS DISGUSTING
23 juillet 2019
Avis spontané
Réponse de Easirent - Shrewsbury
Hi James,
Unfortunately, you have been placed on the 'Do Not Rent' list due to not paying for fines racked up in our rental vehicles over the last year. You will not be permitted to hire from any Easirent location in the UK, Ireland or USA in future.
Thank you,
Reviews Team
Excellent
Excellent hassle free to take my things into storage. Great value
17 juillet 2019
Avis spontané
Aptly named company
11 juillet 2019
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.