EasyEquipment Avis 

2 069
•
TrustScore 3 sur 5

3,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

This company also trades under the name Blais1817 who sell bicycles. I ordered one but have no tracking details and their phone number and email address are phoney. They use Shopify for payments, etc.... Voir plus

Noté 5 sur 5 étoiles

My order came 8 days later BUT Easyequipment customer service did best they can. cheeky delivery driver/s (third party) action caused that but hey! Good customer service , early to say something ab... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely brilliant, really kind and helpful as I had a slight problem of one broken dinner plate. I had a replacement within a week. I also bought a deep fat fryer, again the guys were super help... Voir plus

Noté 3 sur 5 étoiles

We liked the price and the product looks excellent. The delivery was delayed which was inconvenient and when delivered the kerbside delivery meant we had to find help to man handle the unit over a co... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électroménager
  2. aussi dans
  3. Magasin d'équipement et de meubles pour bars et restaurants
  4. Magasin de fournitures pour restaurant

Écrit par l'entreprise

Welcome to EasyEquipment, where we redefine simplicity in commercial catering equipment solutions. With a steadfast commitment to quality and customer satisfaction, EasyEquipment has established itself as a trusted provider in the food service industry. At EasyEquipment, we specialize in offering a wide range of high-quality catering equipment and supplies to meet the diverse needs of our customers. Whether you’re a restaurant owner, a catering service provider, or a hospitality professional, we understand the importance of reliable, efficient equipment in your daily operations. Our product catalogue features everything from cooking appliances and refrigeration units to kitchen utensils and dining essentials, sourced from leading manufacturers known for their durability and performance. Each product is carefully selected to ensure it meets our stringent quality standards and delivers exceptional value. What sets EasyEquipment apart is our dedication to customer service excellence. We strive to make your purchasing experience as straightforward as possible, with knowledgeable support available to assist you at every step. Our team is committed to understanding your unique requirements and recommending solutions that best fit your business needs. Join countless satisfied customers who rely on EasyEquipment for their catering equipment needs. Discover why we are trusted by businesses nationwide for superior products, competitive pricing, and unparalleled service. Experience the ease of shopping for commercial catering equipment with EasyEquipment. Your success is our priority


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,0

Tous les avis

(2 069)

12 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Item arrived severely damaged. No response to emails.

Item arrived severely damaged. Broken plug, scratched and dented casings, cooking surface coatings scratched. Emailed a few times but never received any response.

11 octobre 2024
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Réponse de EasyEquipment


We're very sorry to hear about the condition of your item and the lack of response. Could you please confirm which email address you used to contact us so we can investigate this further and resolve the issue promptly? Your satisfaction is our priority, and we want to make this right for you.

Regards,
EasyEquipment

Noté 5 sur 5 étoiles

The kitchen Griddle and I ordered was…

The kitchen equipment I ordered was delivered promptly in immaculate condition as packaging was very robust.
Really good value and first class customer service.

29 octobre 2024
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Réponse de EasyEquipment

Thank you for your wonderful review! 😊 We're glad your order arrived promptly and in perfect condition. Delighted to hear you found great value and excellent service with us. Looking forward to serving you again!

Regards,
EasyEquipment

Noté 5 sur 5 étoiles

Price and delivery

Price and delivery

28 octobre 2024
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Réponse de EasyEquipment

Thank you for the 5 stars! 🌟 We’re glad you’re happy with our price and delivery. We look forward to serving you again!

Regards,
EasyEquipment

Noté 5 sur 5 étoiles

New electric deep fryer

Easy website to view and ordering ver efficient. Delivery updates were excellent.
Had a little issue with a drip from tap and contacted by email, very quick reply and all sorted. Fantastic experience.

24 octobre 2024
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Réponse de EasyEquipment

Thank you for your review! 😊 We're glad you found our website easy to use and our service efficient. Happy we could quickly sort the tap issue for you. Looking forward to serving you again!

Regards,
EasyEquipment

Noté 5 sur 5 étoiles

Fantastic company A star.

I can not fault the company as from day one ordering the appliance very helpful put the order in on a Friday that evening had a phone call from the delivery people to arrange a time Monday morning it turned up as agreed time very polite driver, had a problem with the machine rang the company and within the hour i had an email to sort out the problem and it worked will recommend them 100% will be buying from them in the further with out a doubt.

25 octobre 2024
Avis spontané
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Réponse de EasyEquipment

Thank you so much for your wonderful review!
We're thrilled to hear about your positive experience from ordering to delivery and that our team was able to assist you promptly with the issue you encountered. Providing excellent service is our top priority, and your kind words truly motivate us to keep up the good work. We look forward to serving you again in the future. Thank you for recommending us and for being such a valued customer!

Regards,
EasyEquipment

Noté 1 sur 5 étoiles

I recently received my order one item…

I recently received my order one item was damaged were it’s been dropped. I’ve emailed and rang your support team now am waiting for a response i bought the panini machine as my one is broken so not only have I spent £200 plus with you am still without a panini machine and apparently I’ve got to wait until you resolve the issue with your delivery company

22 octobre 2024
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Réponse de EasyEquipment

Thank you for sharing your feedback with us. We're sorry to hear about the experience in receiving your item with some dents. We strive to ensure all items are securely packaged to withstand the rigors of delivery, but unfortunately, occasional mishaps can occur despite our best efforts.

We value your experience, appreciate your understanding, and are dedicated to improving our processes. We will keep helping you further in this regard.

We aim to provide a smooth and efficient shopping experience, and your feedback helps us improve.

Thank you once more, and we hope to see you soon!

Regards,
EasyEquipment

Noté 1 sur 5 étoiles

You've sent me the wrong item .

You've sent me the wrong item .
I notified you and I still have not had the replacement sent then I was told the griddle would go back on its own it's stainless steel send me tge right product!

10 octobre 2024
Noté 5 sur 5 étoiles

Good product and fast delivery,well…

Good product and fast delivery,well packaged

21 octobre 2024
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Réponse de EasyEquipment

We sincerely appreciate your insightful comments! We are delighted to have you as a customer and we appreciate your business.

We hope to work with you once more on the next purchase you make. If you need help or have any questions, don't hesitate to contact us.

Again, thank you, and we hope to see you soon!

Regards,
EasyEquipment

Noté 5 sur 5 étoiles

Easy transaction

Easy transaction, delivery made Ontime.

Would recommend and will definitely repurchase from these guys

2 octobre 2024
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Réponse de EasyEquipment

Thank you very much for your thoughtful feedback! We sincerely appreciate your business and are happy to have you as a customer.

We look forward to serving you again on your next purchase. Please do not hesitate to contact us if you require assistance or if you have any questions.

Thank you once more, and we hope to see you soon!

Regards,
EasyEquipment

Noté 5 sur 5 étoiles

We got what we needed at a good price

We got what we needed at a good price

18 octobre 2024
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Réponse de EasyEquipment

Thank you very much for your thoughtful feedback! We sincerely appreciate your business and are happy to have you as a customer.

We look forward to serving you again on your next purchase. Please do not hesitate to contact us if you require assistance or if you have any questions.

Thank you once more, and we hope to see you soon!

Regards,
EasyEquipment

Noté 5 sur 5 étoiles

So far it’s working and that is most…

So far it’s working and that is most important at the moment . Hopefully it will last another 7 days . Base on the opinions I had 50% change that it will work so I am very happy so far.

17 octobre 2024
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Réponse de EasyEquipment

Thank you very much for your thoughtful feedback! We sincerely appreciate your business and are happy to have you as a customer.

We look forward to serving you again on your next purchase. Please do not hesitate to contact us if you require assistance or if you have any questions.

Thank you once more, and we hope to see you soon!

Regards,
EasyEquipment

Noté 5 sur 5 étoiles

Equipment fab

Equipment fab. Delivered on time really pleased

25 septembre 2024
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Réponse de EasyEquipment

Thank you so much for your valuable feedback! We truly appreciate your business and are delighted to have you as a customer.

We look forward to serving you again on your next purchase. If you have any questions or need assistance, please don’t hesitate to reach out.

Thanks again, and we hope to see you soon!

Noté 5 sur 5 étoiles

Very good and fast service

Very good and fast service

15 octobre 2024
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Réponse de EasyEquipment

Thank you so much for your valuable feedback! We truly appreciate your business and are delighted to have you as a customer.

We look forward to serving you again on your next purchase. If you have any questions or need assistance, please don’t hesitate to reach out.

Thanks again, and we hope to see you soon!

Noté 5 sur 5 étoiles

Good customer service

You made ordering simple and you were very helpful.

10 octobre 2024
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Réponse de EasyEquipment

Thank you so much for your valuable feedback! We truly appreciate your business and are delighted to have you as a customer.

We look forward to serving you again on your next purchase. If you have any questions or need assistance, please don’t hesitate to reach out.

Thanks again, and we hope to see you soon!

Noté 1 sur 5 étoiles

Order not sent in time

Order not sent in time, no courier correspondence and a total lack of communication with easy equipment.

10 octobre 2024
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Réponse de EasyEquipment

Thank you for sharing your thoughts with us! We truly appreciate your reviews, as they help us enhance our services.

We wanted to inform you that due to extenuating circumstances with our courier, there may be some delays in delivery. We are actively working to resolve this issue and appreciate your patience during this time.

Best,
EasyEquipment

Noté 5 sur 5 étoiles

Good service friendly customer service

Good service friendly customer service

8 octobre 2024
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Réponse de EasyEquipment

Thank you so much for your valuable feedback! We truly appreciate your business and are delighted to have you as a customer.

We look forward to serving you again on your next purchase. If you have any questions or need assistance, please don’t hesitate to reach out.

Thanks again, and we hope to see you soon!

Best,
EasyEquipment

Noté 5 sur 5 étoiles

Never any issues ordering online

Never any issues ordering online
also customer service is very helpful

20 septembre 2024
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Réponse de EasyEquipment

Thank you so much for your valuable feedback! We truly appreciate your business and are delighted to have you as a customer.

We look forward to serving you again on your next purchase. If you have any questions or need assistance, please don’t hesitate to reach out.

Thanks again, and we hope to see you soon!

Best,
EasyEquipment

Noté 5 sur 5 étoiles

Fast and good communication

Fast and good communication

8 octobre 2024
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Réponse de EasyEquipment

Thank you for your kind words! We strive to maintain effective communication and are glad to hear you had a positive experience.

Noté 4 sur 5 étoiles

The delivery driver was great

The delivery driver was great , however had paid for next day delivery that did not happen and no tracking available .

8 octobre 2024
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Réponse de EasyEquipment

Thank you for your feedback! We’re glad to hear the driver was great, but we apologize for the delivery issue and the lack of tracking. We’ll look into this to ensure a better experience in the future.

Noté 5 sur 5 étoiles

2nd chance.

Having previously gave this company a bad review from being let down, credit where it's due, I gave them another chance and all went well as advertised. Very prompt delivery of good quality equipment.

7 octobre 2024
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Réponse de EasyEquipment

Thank you for giving us another chance! We’re thrilled to hear that your recent experience met your expectations and that you received quality equipment promptly. Your feedback means a lot to us!

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