EasyEquipment Avis 

2 069
•
TrustScore 3 sur 5

3,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

This company also trades under the name Blais1817 who sell bicycles. I ordered one but have no tracking details and their phone number and email address are phoney. They use Shopify for payments, etc.... Voir plus

Noté 5 sur 5 étoiles

My order came 8 days later BUT Easyequipment customer service did best they can. cheeky delivery driver/s (third party) action caused that but hey! Good customer service , early to say something ab... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely brilliant, really kind and helpful as I had a slight problem of one broken dinner plate. I had a replacement within a week. I also bought a deep fat fryer, again the guys were super help... Voir plus

Noté 3 sur 5 étoiles

We liked the price and the product looks excellent. The delivery was delayed which was inconvenient and when delivered the kerbside delivery meant we had to find help to man handle the unit over a co... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électroménager
  2. aussi dans
  3. Magasin d'équipement et de meubles pour bars et restaurants
  4. Magasin de fournitures pour restaurant

Écrit par l'entreprise

Welcome to EasyEquipment, where we redefine simplicity in commercial catering equipment solutions. With a steadfast commitment to quality and customer satisfaction, EasyEquipment has established itself as a trusted provider in the food service industry. At EasyEquipment, we specialize in offering a wide range of high-quality catering equipment and supplies to meet the diverse needs of our customers. Whether you’re a restaurant owner, a catering service provider, or a hospitality professional, we understand the importance of reliable, efficient equipment in your daily operations. Our product catalogue features everything from cooking appliances and refrigeration units to kitchen utensils and dining essentials, sourced from leading manufacturers known for their durability and performance. Each product is carefully selected to ensure it meets our stringent quality standards and delivers exceptional value. What sets EasyEquipment apart is our dedication to customer service excellence. We strive to make your purchasing experience as straightforward as possible, with knowledgeable support available to assist you at every step. Our team is committed to understanding your unique requirements and recommending solutions that best fit your business needs. Join countless satisfied customers who rely on EasyEquipment for their catering equipment needs. Discover why we are trusted by businesses nationwide for superior products, competitive pricing, and unparalleled service. Experience the ease of shopping for commercial catering equipment with EasyEquipment. Your success is our priority


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3,0

Moyen

TrustScore 3 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,0

Tous les avis

(2 069)

12 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I bought a topping fridge for£500

I bought a topping fridge for£500
They delivered two days later when I checked it was a little bit small,I ring them up straight away, they said if I want to return it I will get only £300 back which is not fair I advise people to never buy anything from you

3 octobre 2024
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Réponse de EasyEquipment

Thank you for sharing your experience, and I’m sorry to hear about the issues you faced with the fridge. We understand how frustrating this can be, and we appreciate your feedback. I encourage you to reach out to our customer service team directly so we can work to resolve this matter for you. Your satisfaction is important to us, and we want to make it right.

Noté 5 sur 5 étoiles

Quick easy and good value for money.

Quick easy and good value for money.

1 octobre 2024
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Réponse de EasyEquipment

Thank you for your positive feedback! We’re delighted to hear you found the process quick and easy, and that you feel you received good value for your money. We appreciate your support!

Noté 5 sur 5 étoiles

Great service & product

Prompt delivery & hot water machine is better quality than anticipated.

30 septembre 2024
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Réponse de EasyEquipment

Thanks for sharing your thoughts! We're so glad to hear the hot water machine impressed you with its quality and that it arrived promptly. Enjoy it, and if you have any questions or need help, we’re here for you!

Best,
EasyEquipment

Noté 1 sur 5 étoiles

When I receive my fridge I found out it…

When I receive my fridge I found out it was damaged I called customer services. Not one customer care team apologised for the inconvenience. The only personal apologise is after Care team

30 septembre 2024
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Réponse de EasyEquipment

I’m really sorry to hear about your experience with the damaged fridge and the lack of immediate support from our customer care team. Your feedback is important, and I apologize for any inconvenience this caused. We take your concerns seriously and will address them with our team to improve our service.

Best,
EasyEquipment

Noté 5 sur 5 étoiles

Excellent service

Order was complete, exactly what we ordered and delivered promptly.

9 septembre 2024
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Réponse de EasyEquipment

Thanks for the great review! We're glad to hear your order was complete and delivered promptly. If you need anything else, feel free to reach out!

Best,
EasyEquipment

Noté 5 sur 5 étoiles

All good

All good , my second purchase of same item, a good piece of equipment

19 septembre 2024
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Réponse de EasyEquipment

Thanks for the awesome feedback! We’re thrilled to hear this is your second purchase of the same item. It’s great to know you’re happy with the equipment! If you need anything else, just let us know.

Cheers,
EasyEquipment

Noté 5 sur 5 étoiles

Good product at good price

Good product at good price. Delivered on time.

19 septembre 2024
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Réponse de EasyEquipment

Awesome! Glad you got a good product at a great price and it showed up on time. Let us know if you need anything else!

Regards,
EasyEquipment

Noté 5 sur 5 étoiles

Quick and easy transaction

Quick and easy transaction. all good!

16 septembre 2024
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Réponse de EasyEquipment

Thanks for the great review! We're stoked to hear your transaction was quick and easy. If you need anything else, just let us know.

Regards,
EasyEquipment

Noté 5 sur 5 étoiles

Easy to deal with

12 septembre 2024
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Réponse de EasyEquipment

Thanks for the shout-out! We're so glad you found it easy to deal with us. If you need anything else or have questions, just give us a shout. We appreciate you!

Regards,
EasyEquipment

Noté 5 sur 5 étoiles

Deliver on time with no damage

Deliver on time with no damage

11 septembre 2024
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Réponse de EasyEquipment


Thank you for your review! We're happy to know your order arrived on time and in great condition. If there's anything else we can assist you with, please let us know. We appreciate your business!

Regards,
EasyEquipment

Noté 3 sur 5 étoiles

It wa delayed getting it delivered and…

It wa delayed getting it delivered and the basket handle keep coming off of its place, making it hard to work with it.

9 septembre 2024
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Réponse de EasyEquipment

I’m sorry to hear about the delivery delay and the issue with the basket handle.
We’d like to help resolve this for you. Please reach out to us directly so we can assist you and see how we can make this right.

Thank you for bringing this to our attention

Regards,
EasyEquipment

Noté 5 sur 5 étoiles
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Réponse de EasyEquipment

Thank you for your fantastic feedback! We're thrilled to hear you’re pleased with your item and our speedy delivery. If you need anything else, feel free to reach out. We appreciate your support!

Regards,
EasyEquipment

Noté 5 sur 5 étoiles

My order came 8 days later BUT…

My order came 8 days later BUT Easyequipment customer service did best they can. cheeky delivery driver/s (third party) action caused that but hey!
Good customer service , early to say something about product I consumed.. If something goes wrong with product I purchased, customer service team gave me feeling about they would sort that
🤞

2 septembre 2024
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Réponse de EasyEquipment

Thank you for your understanding and patience! We're glad to hear that our customer service team did their best to assist you, even with the delay caused by the third-party delivery. We strive to provide great service and appreciate your confidence in us. If you have any concerns with your product, don’t hesitate to reach out—we’re here to help!

Regards,
EasyEquipment

Noté 1 sur 5 étoiles

Sorry I purchased from this company and…

Sorry I purchased from this company and clearly a costly error not checking reviews. Appliance not suitable but to return they charge 25% plus courier fee. Rip Off. Stay clear.

10 septembre 2024
Avis spontané
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Réponse de EasyEquipment

Thank you for your feedback. We’re sorry to hear that the appliance didn’t meet your expectations. As a B2B company, our terms include a 25% restocking fee and return shipping costs due to the nature of our products, which we encourage customers to review before purchase.

Regards,
EasyEquipment

Noté 5 sur 5 étoiles

Customer services was amazing

Customer services was amazing, kept me updated , speed of delivery was great , then product value for money

3 septembre 2024
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Réponse de EasyEquipment

Thank you for your kind words! We're thrilled to hear that our customer service team kept you well informed and that you were happy with the speed of delivery and product value. We appreciate your support and look forward to serving you again!

Regards,
EasyEquipment

Noté 3 sur 5 étoiles

If your purchase is wrong you get to…

If your purchase is wrong you get to lose 25 percent of purchasing price plus postage this is not a good service

2 septembre 2024
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Réponse de EasyEquipment

Thank you for your feedback. We understand your concerns and apologize for any frustration caused. As a B2B supplier, our terms do include a 25% restocking fee and return postage for incorrect purchases, as these policies help us maintain competitive pricing and service levels. However, we’re always here to assist and work with you to ensure the best possible experience. Please don't hesitate to reach out to our customer service team for further support.

Regards,
EasyEquipment

Noté 1 sur 5 étoiles

Package still not arrived

Package still not arrived, client not impressed. No communication had to chase myself to find out when it will be delivered

2 septembre 2024
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Réponse de EasyEquipment

I’m sorry to hear about the delay with your package and the lack of communication. That’s definitely not the level of service we aim for, and I apologize for the inconvenience. Your feedback is important, and we’ll work on improving our communication. If you need any immediate assistance, please reach out, and we’ll make this right.

Regards,
EasyEquipment

Noté 4 sur 5 étoiles

Excellent service

29 août 2024
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Réponse de EasyEquipment

Thank you for your 4-star review! We're happy you found our service excellent. If there’s anything we can do to make your next experience a 5-star one, let us know—we’re always here to help!

Regards,
EasyEquipment

Noté 5 sur 5 étoiles

Quick service and good price for…

Quick service and good price for fridge, be loctlated in garden room ready for a few parties

30 août 2024
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Réponse de EasyEquipment

Thank you for your review! We're glad to hear you were happy with our quick service and pricing for the fridge. It sounds like it’s all set up just in time for some great parties! If you need anything else, feel free to reach out. Enjoy!

Regards,
EasyEquipment

Noté 2 sur 5 étoiles

Product is good, delivery woeful.

Product is good. Site promises next working day delivery. Mine was delayed a week which means the event i needed it for I had to use an old, smaller, almost broken one. Therefore the value promised was not delivered.

27 août 2024
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Réponse de EasyEquipment

Thank you for your feedback. I’m glad to hear you’re satisfied with the product, but I’m truly sorry for the delay in delivery. Unfortunately, we experienced unexpected circumstances with our courier, which affected the delivery timeline. We understand how important timely delivery is, especially for events, and we apologize for not meeting your expectations. Your experience is important to us, and we’ll work on improving our delivery process.

Regards,
EasyEquipment

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