ECBS Avis 

1 021
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Despite me being a very difficult customer Bryan Lamport was very patient with me and made sure I got the figures I wanted. He was very helpful and guided me through the process quickly and efficientl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have recently entered into a long term contract brokered for us by Bryan and Dan of ECBS. They simply could not do enough, I know I was a difficult to please customer from past experiences with ene... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It's great to only deal with one representative who kept me updated at every step of the process in a friendly yet professional manner - Thanks David :) Prices are completely transparent, and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lauren Jarvis at ECBS was absolutely fantastic in helping us find a much better energy deal. She was friendly, professional, and made the whole process simple and stress-free. Lauren took the time to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'électricité
  2. Consultant
  3. Solutions et équipement énergétiques
  4. Site de comparaison de prix
  5. Entreprise de Voirie et Réseau Divers (VRD)

Écrit par l'entreprise

At ECBS, we're more than just an energy broker; we're your dedicated partner in navigating the complexities of the energy market. We offer a comprehensive suite of services, from energy procurement and management to renewable energy solutions and compliance. Our tailored approach ensures that your business receives a solution that is not only cost-effective but also aligns with your sustainability goals. As a self-regulated consultancy and a member of the Ombudsman's ADR scheme, we are committed to transparency and building lasting relationships with our clients.

Your Trusted Partner in Energy Management

Écrit par l'entreprise

Smarter Energy Decisions, Measurable Results.
ECBS is a forward-thinking energy consultancy dedicated to helping UK businesses achieve their energy and sustainability goals. We leverage our market expertise to provide innovative solutions in energy procurement, management, and renewables. Our goal is to empower your business with the insights and strategies needed to reduce costs, enhance efficiency, and transition to a greener future. We pride ourselves on our transparent and client-focused approach.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(1 021)

50 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Jordan Stewart provided excellent customer service

Jordan (and Donna) provided exceptional customer service. I was in constant correspondence with them throughout the process of arranging our utilities and felt confident that I was being provided with thorough information. Every stage was explained well.

1 septembre 2024
Avis spontané
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Réponse de ECBS

Thank you for the feedback, Jane! We're thrilled that Jordan and Donna gave you exceptional service and kept you well-informed throughout the process.

Noté 5 sur 5 étoiles

Zane Chandra

Zane Chandra supported us with a claim for CCL, I found Zane to be knowledgeable of the industry and honest and professional in his approach in supporting us.

16 septembre 2024
Avis spontané
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Réponse de ECBS

Thank you for your feedback! We're glad Zane was able to support you, Nick.

Noté 5 sur 5 étoiles

Levi contacted us a few weeks ago about…

Levi contacted us a few weeks ago about our energy contracts. He has been really helpful and patient with us. I will definitely recommend him to other organisations we know.

13 septembre 2024
Avis spontané
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Réponse de ECBS

Thank you for your review! We're delighted to hear that Levi was helpful and patient with your energy contracts. Your recommendation means a lot to us!

Noté 5 sur 5 étoiles

Genuinely Helpful.

Genuinely Helpful.
I dealt with Kurt Metcalfe and he was extremely helpful. I HATE sales calls (like most people) but he never came across that way. Seemed genuinely helpful and transparent about what we were getting. Not pushing at all and I really appreciated that. Others could learn from his approach to sales. The process was really simple and straightforward. Thank you.

11 septembre 2024
Avis spontané
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Réponse de ECBS

Thank you for your kind review! We're glad Kurt was able to provide a helpful and transparent experience without any pressure. We appreciate your feedback and are happy the process was straightforward for you.

Noté 1 sur 5 étoiles

Waste of time

Rude conversations with an idiot called John. I'd agree with most of the information online that this is considered spam as they use outdated online information to make it sound as though they've been given permission to act. Absolute waste of time, every time he calls.

11 septembre 2024
Avis spontané
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Réponse de ECBS

Thank you for your feedback.

We’re sorry to hear that your experience wasn’t positive. We aim to provide professional service and clear communication at all times. We apologise if this wasn’t conveyed in your recent conversation. ECBS prides itself on its high standards, so please get in touch at complaints@ecbs.co.uk so that we can investigate this matter further.

Kind regards,

ECBS

Noté 5 sur 5 étoiles

levi was very helpful and pleasant to…

levi was very helpful and pleasant to speak with and explained what was asked also easy to contact

9 septembre 2024
Avis spontané
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Réponse de ECBS

Thank you for your feedback! We’re glad to hear that Levi was helpful, pleasant, and easy to contact. Your satisfaction is important to us, and we appreciate your kind words. Looking forward to assisting you again!

Noté 5 sur 5 étoiles

Very professional company

Very professional company, dealt with all matters relating to sourcing a new energy supplier with efficiency and kept me informed throughout the process was extremely pleased with Ross Berkley The Business Energy Specialist who managed to release me from my previous contract with ease and kept me informed at all times and was very courteous throughout, would highly recommend this company .

5 septembre 2024
Avis spontané
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Réponse de ECBS

Thank you for your kind words! We’re delighted you had a positive experience with our company. Ross will be pleased to hear your feedback. We strive for efficiency and courteous service, and your recommendation means a lot to us. Looking forward to assisting you again!

Noté 5 sur 5 étoiles

a pleasure to deal with

In amongst the continuous calls for our energy renewal Declan rose above the crowd with his chirpy outlook and postive attitude. He inspired confidence with the information given and insight to how world energy news impacted on prices in the past and for the future.
A pleasure to talk to. Thankyou

28 août 2024
Avis spontané
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Réponse de ECBS

Thank you for the kind words! We’re thrilled that Declan’s positive attitude and insights made a difference. It's great to hear he inspired confidence during the energy renewal process. We appreciate your feedback!

Noté 5 sur 5 étoiles

Fantastic Service and Advise from Declan Strong

Fabulous company to deal with and Declan Strong in particular needs a big THANK YOU. He needs more than five stars for all his effort, time and lots of patience that he has given me and the company I work for over the last few months. How he has put up with me rambling on and on about numerous issues we had with our current energy supplier and now previous brokers I will never know. We have recently had our fingers burnt by brokers and suppliers, but Declan has regained our trust in the world of energy that there are good guys out there. Our current supplier owed us a lot of money and we had failed on numerous times to get a refund from this supplier. Declan went above and beyond to prove to our supplier that we did not owing them anything and this week we receive a refund back in our account for over 4K. We do not know how he achieved what others could not previously do, but he achieved a miracle in our eyes. He has been honest and professional from day one and taken on such a large challenge where others have failed. If you want a stress-free life sorting out new or existing business energy contracts, then Declan is your man. We will always be extremely grateful for everything he has done and now would not trust anyone else with our company energy accounts. Thank you, Declan for all the amazing work and determination you gave to us in order to achieve the best result ever. You deserve a medal having to deal with me daily 😊

3 septembre 2024
Avis spontané
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Réponse de ECBS

Thank you so much for this incredible review! We're thrilled to hear about your positive experience with Declan. His dedication and perseverance really shine through, and it's amazing to know he was able to regain your trust and secure that much-needed refund. We’re proud to have him on our team, and your words truly reflect his commitment to going above and beyond. We're grateful for your kind words. Declan certainly deserves all the praise—and maybe even that medal! Thank you again for your continued support and trust in us.

Noté 5 sur 5 étoiles

Positive engagement

Positive engagement from Ross from the outset. Good communication and so far matters are progressing well.
Thank you.

28 août 2024
Avis spontané
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Réponse de ECBS

Thank you for the positive feedback! We're glad Ross has been communicative and that things are progressing well. We appreciate your trust and look forward to continuing our work together!

Noté 5 sur 5 étoiles

Michael Barnes has been extremely helpful

Michael Barnes has been extremely helpful in securing us a good deal on our electricity. We are a charity and should have been paying 5% not 20% VAT and have paid the climate levy charge which he advised we are exempt from paying. He is now chasing up both of these overpayments for us.

28 août 2024
Avis spontané
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Réponse de ECBS

Thank you for sharing your experience! We're delighted that Michael has been able to secure a good deal and help you with those overpayments. Supporting charities like yours is incredibly important to us, and we’re glad Michael could assist in getting the VAT and climate levy issues sorted. We’ll continue working hard to ensure you receive the best possible service!

Noté 5 sur 5 étoiles

Very Personal Service

The service I receive is so personal and I always feel like I am a special customer.
Paula Nellist is absolutely second to none and understands our business always helping to smooth out any issues which crop up. I am very happy with energy supply and would highly recommend ECBS

22 août 2024
Avis spontané
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Réponse de ECBS

Thank you so much for your kind words! We're thrilled to hear that you feel valued and well-supported. Paula is indeed fantastic, and we're glad she’s been able to assist you so effectively. Your recommendation means a lot to us, and we’re here to continue delivering the best service possible!

Noté 5 sur 5 étoiles

Excellent experience!

Excellent experience and great communication with Paula, as always! She is fab! Thank you :)

20 août 2024
Avis spontané
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Réponse de ECBS

Great to hear Laura, Thank you.

Noté 5 sur 5 étoiles

Highly recommend

Thanks to Nathan , we are geting the service and answers to onging issues with SSE , Would highly recommend ECBS

19 août 2024
Avis spontané
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Réponse de ECBS

Thank you Andrew.

Noté 5 sur 5 étoiles

Easy and Best Set Up

We recently took over a new space and got in contact with Kurt Metcalfe at ECBS who helped set up the new account. Kurt was very responsive, knowledgeable, had great communication and helped us get the best rates for our business. Everything seemed quick and easy which took a weight off my shoulders. Would highly recommend ECBS and Kurt!

2 août 2024
Avis spontané
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Réponse de ECBS

Thank you Alex, great to hear how much you would recommend Kurt and ECBS.

Noté 5 sur 5 étoiles

Have been dealing with Nathan Stockill

Have been dealing with Nathan Stockill, received a cold call initially, which I normally pass off, but Nathan got me to listen and ended up saving us £3000 over three years. Had great communication since and just a great service. I know that I can ring Nathan anytime and get a response immediately. Happy for Nathan to manage our utilities moving forward.

1 juillet 2024
Avis spontané
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Réponse de ECBS

Excellent work Nathan, thank you for the review Mick.

Noté 5 sur 5 étoiles

Great service

Great service, James Tomlinson took over our account for electricity last year and has just moved our gas account as well. So far, so good very slick and professional and at least you can talk to them.

The previous company were impossible to contact.

13 août 2024
Avis spontané
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Réponse de ECBS

Great to hear how much James has helped Julie, thank you.

Noté 5 sur 5 étoiles

Great Experience with Rossi

We were contacted by Rossi and despite being very cynical having been burnt in the past, he has been very helpful and talked us through every step.

13 août 2024
Avis spontané
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Réponse de ECBS

Thank you Rebecca, great to read.

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