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Eden Mobility - Mansfield Avis 

156
TrustScore 5 sur 5

4,9

Market Place 23A, NG18 1HZ Mansfield, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Called in to buy a small accessory. Paul Wilson was very helpful & I was able to get what I wanted. Before serving me Paul was advising a couple on mobility scooters he was very knowledgeable & helpf... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went to the Mansfield branch and met Paul. I was in desperate need of a tool to help me pull my socks on due to severe hip pain. Paul showed me exactly what I needed and made the experience fun as o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Father in law just had a pacemaker fitted. Called in for advise re a scooter. Carol listened to his condition and circumstances in which he would use one, including the local terrain. No hard sell tar... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was the second time that we had popped into the shop, first time we spoke to a gentleman regarding the batteries for my mum‘s electric chair. He gave us some really good advice unfortunately it d... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité

Écrit par l'entreprise

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Coordonnées de contact

  • Market Place 23A, NG18 1HZ, Mansfield, England, Royaume-Uni

  • 01623 700 248

4,9

Excellent

TrustScore 5 sur 5

156 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 98 % de ses avis négatifs

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4,9

Tous les avis

(156)

1 472 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Paul Wilson made us feel so welcome and…

Paul Wilson made us feel so welcome and he was really good at helping us find the right thing for my great grandma

9 mai 2026
Avis spontané
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Réponse de Eden Mobility - Mansfield

Thank you so much for your lovely feedback. We’re delighted to hear that Paul Wilson made you feel so welcome and was able to help you find exactly the right thing for your great‑grandma. He’ll be thrilled to know his support made such a positive difference.

Thank you again for sharing your experience.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Paul Wilson

Paul is very knowledgeable of the mobility scooters.
He was very polite, well mannered and explained everything very well.
I am very happy with his assistance today.
He is a great asset to the business.
I highly recommend him and this company.

7 mai 2026
Avis spontané
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Réponse de Eden Mobility - Mansfield

Thank you for your wonderful feedback. We’re delighted to hear how knowledgeable and helpful Paul was while guiding you through the mobility scooters. His polite manner and clear explanations truly make a difference, and we’re so pleased his assistance left you feeling happy and confident today. He really is a great asset to the business. Your high recommendation means a lot.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Paul wilson was very friendly and…helpful

Paul wilson was very friendly and helpful to my mum
.It has made a lot of difference for her.Thank you

2 mai 2026
Avis spontané
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Réponse de Eden Mobility - Mansfield

Thank you so much for your kind words. We're really pleased to hear that Paul was friendly and helpful to your mum — it means a lot to know it’s made such a difference for her. Your feedback is truly appreciated. Thank you again for taking the time to share it.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

My first time buying a mobility scooter…

My first time buying a mobility scooter always thought i would be judged i visited eden mobility Mansfield were paul was amazing listened to what I wanted never judged me was very helpful and knowledgeable of the scooter I settled on buying he rang later that day to say my scooter would be delivered on the Monday i received another call to say they was on way i can now say I have received my mobility scooter a massive THANKYOU to Paul of Eden mobility Mansfield for all your help

22 avril 2026
Avis spontané
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Réponse de Eden Mobility - Mansfield

Thank you so much for sharing your experience. We’re delighted to hear that your first time buying a mobility scooter felt comfortable and judgment‑free. Paul will be thrilled to know how much his support, knowledge, and care meant to you. We’re glad your scooter arrived smoothly and that you’re all set up. A massive thank you from all of us at Eden Mobility Mansfield — we truly appreciate you.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Excellent service

Very helpful my mum came in for some replacement rubber feet for a frame walker, and Paul provided an excellent service 👌

22 avril 2026
Avis spontané
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Réponse de Eden Mobility - Mansfield

Thank you for sharing your feedback. We’re really pleased to hear that Paul was able to help your mum find the replacement rubber feet she needed. It’s great to know his service made such a positive impression. We appreciate your kind words and hope to see you again whenever you need further support.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

PAUL WILSON WAS REALLY HELPFUL.

28 mars 2026
Avis spontané
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Réponse de Eden Mobility - Mansfield

Thank you for your feedback. We’re really pleased to hear that Paul Wilson was so helpful during your visit. We’ll be sure to pass your kind comments on to him. We appreciate you taking the time to share your experience.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Visited the Mansfield shop on Sat…

Visited the Mansfield shop on Sat 11-4-26. Found Paul Wilson to be very friendly and helpful. Brought a two tray walker for elderly mother.

11 avril 2026
Avis spontané
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Réponse de Eden Mobility - Mansfield

Thank you for visiting our Mansfield shop and for taking the time to share your experience. We’re delighted to hear that Paul Wilson was friendly and helpful during your visit. We’re glad you found the two‑tray walker for your mother, and we hope it serves her well. Your feedback is truly appreciated.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Couldn’t ask for more!

Absolutely brilliant experience with Paul Wilson at Eden Mobility Mansfield. We were shopping for a mobility scooter for my dad with no prior experience. Paul was super helpful, knowledgeable, polite and put us both at ease. Dad had chance to try the scooter in the shop. There was zero sales pressure and we were able to organise a FOC home demo too! I wouldn’t hesitate to recommend Eden Mobility and Paul to anyone. 5 stars!

11 avril 2026
Avis spontané
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Réponse de Eden Mobility - Mansfield

Thank you so much for sharing your brilliant experience at Eden Mobility Mansfield. We’re delighted to hear that Paul Wilson was able to guide you and your dad with such care, knowledge, and professionalism. It’s great to know he helped make the process comfortable, pressure‑free, and informative, and that your dad had the chance to try the scooter in store. We’re also pleased you were able to arrange a free home demonstration. Your recommendation means a great deal to us. Thank you for the 5 stars.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

New scooter Went into Eden mobility Mansfield today…

Went into Eden mobility Mansfield today Purchased a new scooter for my husband Paul Wilson excellent person No sales pressure,Let my husband test drive the scooter.Great customer care Thank you Paul

7 avril 2026
Avis spontané
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Réponse de Eden Mobility - Mansfield

Thank you for sharing your experience at Eden Mobility Mansfield. We’re delighted to hear that Paul provided such excellent customer care. It’s great that your husband was able to test drive the scooter with no sales pressure and find the right fit for his needs.

We truly appreciate your kind words and your trust in us. Enjoy the new scooter, and please feel free to pop back in if you need any further support.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Great salesman

Wanted lightweight mobility.
Didnt know much but was looked after by mansfield branch, Paul Wilson
Went through different ones, really liked Eden Supa Carbon lite scooter.
Paul made sure I knew everything about it before I purchased it.
He was knowledgeable, polite and even funny.
Didn't feel pressured, or I wouldn't of purchased it.
A credit to your company

2 avril 2026
Avis spontané
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Réponse de Eden Mobility - Mansfield

Thank you so much for sharing your experience. We’re delighted to hear that Paul at our Mansfield branch took such great care of you. It’s wonderful that he guided you through the different lightweight mobility options and helped you find the Eden Supa Carbon Lite scooter that suited your needs.

We’re pleased to know you felt informed, comfortable, and never pressured — that’s exactly the experience we aim to provide. Paul’s knowledge, politeness, and sense of humour clearly made a real difference, and he’ll be thrilled to hear your kind words.

He truly is a credit to the company. Thank you again for your feedback and for choosing us.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

4 wheel walker fact finding

Went in to research 4 wheel walkers, as mum needs to upgrade from a wobbly 3 wheeler. Paul Wilson took the time to explain every walker giving me time to consider. Paul took on board all my exacting requirements and I took away the Alerta 4 wheel folding Rollator which mum loves!!
honestly the best buying experience in a long time so thank you Paul!

2 avril 2026
Avis spontané
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Réponse de Eden Mobility - Mansfield

Thank you so much for sharing this fantastic feedback. We’re delighted to hear that Paul took the time to walk you through all the options and really listened to your mum’s needs. It’s wonderful to know he helped you find the perfect upgrade and that your mum is loving her new Alerta 4‑wheel folding rollator.

Hearing that this was one of your best buying experiences truly means a lot. We’ll make sure Paul sees your kind words.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

I recently visited Eden Mobility…

I recently visited Eden Mobility Mansfield while looking at products for my parents, and I had a really positive experience.

Paul was polite, helpful, and very knowledgeable. He took the time to explain the options clearly without any pressure, which made the whole process much easier.

I’d definitely recommend them to anyone looking for support and advice.

28 mars 2026
Avis spontané
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Réponse de Eden Mobility - Mansfield

Thank you so much for sharing your experience. We’re delighted to hear that your visit to Eden Mobility Mansfield was such a positive one. Paul will be very pleased to know his polite, helpful, and knowledgeable service made things easier while you were looking for products for your parents.

We truly appreciate your recommendation and are glad we could support you during your visit.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

First time looking for a mobility scooter

First time looking for a mobility scooter had no idea what we needed but Paul in the Mansfield shop was very helpful and sorted us out for a scooter that suited our needs. Paul was very patient answering all our questions
and letting us take our time would definitely recommend
Eden Mobility Mansfield and Paul.

25 mars 2026
Avis spontané
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Réponse de Eden Mobility - Mansfield

Thank you so much for sharing your experience. We’re delighted to hear that your first visit went so well and that Paul was able to guide you through everything with patience and care. Finding the right mobility scooter can feel overwhelming at first, so it’s great to know he helped you feel confident and supported while you took your time.

We truly appreciate your recommendation of Eden Mobility Mansfield and Paul. If you need anything else or would like further support, we’re always here to help.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Paul is very knowledgeable and…

Paul is very knowledgeable and friendly, understanding my needs and demonstrating the model of wheelchair that I was looking at. No pressure to buy and understanding that I need time to decide.

28 mars 2026
Avis spontané
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Réponse de Eden Mobility - Mansfield

Thank you so much for your kind words. We’re really pleased to hear that Paul was able to support you with the information and guidance you needed. He always aims to create a relaxed, pressure‑free experience, so it’s great to know you felt comfortable taking your time to decide. If you have any further questions or would like another look at the wheelchair, we’re always here to help.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Highly recommend

I have limited mobility at present and Paul came to my house so I could choose a more suitable wheelchair. He was brilliant, he helped me make the right decision for me without feeling pressured I would highly recommend.

21 mars 2026
Avis spontané
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Réponse de Eden Mobility - Mansfield

“Thank you so much for sharing your experience. We’re delighted to hear that Paul was able to visit you and help you find the wheelchair that best suits your needs. It’s wonderful to know you felt supported and never pressured. We truly appreciate your recommendation.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Scooter bag

Been today to get a bag for my new scooter. As usual Paul was brilliant asked him a couple of questions and he couldn’t have been more helpful. I would highly recommend this shop and Paul he’s an asset to the company. Many Thanks

19 mars 2026
Avis spontané
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Réponse de Eden Mobility - Mansfield

Thank you for taking the time to share your experience. We’re so pleased to hear that Paul was able to help you once again — he really is an asset to the team. It’s great to know you found the perfect bag for your new scooter and received the friendly, knowledgeable service you expect. We truly appreciate your recommendation and look forward to welcoming you back in the future.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Eden mobility Mansfield store

I recently visited my local Eden Mobility shop,I needed to purchase a seat cushion the manager Paul Wilson was very knowledgeable and helpful, which put me at my ease, a definite asset to your company. I wouldn’t hesitate to visit again if I needed help.
Thanks

13 mars 2026
Avis spontané
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Réponse de Eden Mobility - Mansfield

Thank you for sharing your experience. We’re delighted to hear that your visit went so well and that Paul was able to support you with the knowledge and reassurance you needed. It’s wonderful to know he helped put you at ease — he truly is a great asset to the team.

We really appreciate your kind words and your confidence in returning to us whenever you need help. Thank you again for taking the time to leave such thoughtful feedback.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Really good service

Really good service. Paul was very informative and helpful.

9 mars 2026
Avis spontané
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Réponse de Eden Mobility - Mansfield

Thank you so much for your feedback. We’re delighted to hear Paul was informative and helpful — great service is exactly what we aim for.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Great shop, Paul was happy to give advice. He was very knowledgeable about mobility aids.

I visited Eden mobility Mansfield today as I was interested in a powered wheelchair.
My husband had visited the store a few days ago to get some information about the chair.
Paul Wilson who was the salesman recognised my husband which was lovely.
Paul listened to the reasons why I was looking for a powered wheelchair. He was excellent at answering our questions.
He demonstrated the chair and asked me to sit in it and have a go to make sure that it was right for me.
He seemed very knowledgeable about the chair.
Paul had a lovely sense of humour that also helped.
There was an extensive collection of mobility aids on display including manual wheelchairs and mobility scooters.
The shop was clean and plenty of room to try out anything.
Paul was very knowledgeable about the motability scheme aswell.
There was no pressure to buy or make a decision.
I would thoroughly recommend visiting Eden mobility in Mansfield and is definitely worthy of the 5 stars I have rated. I would give 10 if there was an option.

9 mars 2026
Avis spontané
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Réponse de Eden Mobility - Mansfield

Thank you so much for taking the time to share such a detailed and thoughtful review. We’re delighted to hear that Paul made your visit such a positive experience. His knowledge, patience, and sense of humour really do make a difference, and he’ll be thrilled to know his support meant so much. We’re also glad you found the store welcoming, well‑laid‑out, and stocked with everything you needed. Your recommendation means the world to us — and we’re honoured to receive your 5‑star (and would‑be 10‑star!) rating.
Warm regards,
Eden Mobility

Noté 5 sur 5 étoiles

Paul was very welcoming and helpful.He…

Paul was very welcoming and helpful.He goes the extra mile to make sure you are comfortable.

6 mars 2026
Avis spontané
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Réponse de Eden Mobility - Mansfield

Thank you so much for sharing this. Paul was incredibly welcoming and helpful, and it’s clear he goes the extra mile to make sure you feel comfortable. Your feedback means a lot.
Warm regards,
Eden Mobility

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