Called in to buy a small accessory. Paul Wilson was very helpful & I was able to get what I wanted. Before serving me Paul was advising a couple on mobility scooters he was very knowledgeable & helpf... Voir plus
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Lisez les avis des autres
I went to the Mansfield branch and met Paul. I was in desperate need of a tool to help me pull my socks on due to severe hip pain. Paul showed me exactly what I needed and made the experience fun as o... Voir plus
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Father in law just had a pacemaker fitted. Called in for advise re a scooter. Carol listened to his condition and circumstances in which he would use one, including the local terrain. No hard sell tar... Voir plus
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This was the second time that we had popped into the shop, first time we spoke to a gentleman regarding the batteries for my mum‘s electric chair. He gave us some really good advice unfortunately it d... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.
Coordonnées de contact
Market Place 23A, NG18 1HZ, Mansfield, England, Royaume-Uni
- 01623 700 248
4,9
Excellent
157 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Jamie - Mansfield
Jamie at the Mansfield store was extremely helpful, not pushy just listened to what we wanted and then helped find the right walker. He adjusted the handles and checked the brakes.
28 août 2025
Avis spontané
Réponse de Eden Mobility - Mansfield
Hi Joanne,
Thank you so much for your kind feedback. We're really pleased to hear that Jamie at our Mansfield store was able to assist you in such a helpful and thoughtful way. It's great to know he took the time to listen and ensure everything was adjusted perfectly for your needs.
We’ll make sure Jamie sees your message, he’ll be delighted to know he made a difference!
Warm regards,
The Eden Mobility Team
Paul helped me to make sure I got the…
Paul helped me to make sure I got the right scooter at the mansfield shop and got a fair price part exchange my old scooter he was polite with plenty of friendly banter will be calling on him again for fold up scooter for traveling thanks again paul
9 août 2025
Avis spontané
Réponse de Eden Mobility - Mansfield
Hi Linda,
Thank you so much for your fantastic review! We’re so pleased to hear that Paul at our Mansfield shop gave you such great service and helped you find the perfect scooter — and at a fair part exchange too! His friendly banter and expert advice are what make the experience special, and we’re thrilled you’ll be calling on him again for your travel scooter.
We look forward to seeing you again soon!
Warm regards,
The Eden Mobility Team
Friendly efficient staff
Called in to the Mansfield shop to generally browse around. Lisa was busy with a customer but acknowledged us on arrival.
When the transaction was complete with the existing customer, she approached us to assist.
She showed us a couple of other products that we were interested in for my 93 year old mother.
Ultimately we purchased an indoor travelator with tray and basket as the breaking system appealed more than the others on offer.
Lisa demonstrated how to use and fold the equipment.
Lisa was very friendly and efficient. Thank you.
6 août 2025
Avis spontané
Réponse de Eden Mobility - Mansfield
Hi Jill,
We’re delighted to hear Lisa provided such friendly and efficient service. Thank you for choosing Eden Mobility — we really appreciate your support!
Best wishes,
The Eden Mobility Team
First -buy mobility scooter
I cannot thank or praise Paul and Lisa highly enough. The Mansfield branch is so much more than a credit and a great asset to your company it has even restored my faith in human nature. Paul and Lisa are consummate professionals and go more than the extra mile to help and advise and put your mind at ease. They both make sure you're as comfortable as possible and will put together a bespoke package to suit your needs and no hardsell. I would recommend the Mansfield branch to anyone. Ma
1 avril 2025
Avis spontané
Réponse de Eden Mobility - Mansfield
Hi Jonathan,
Thank you so much for your kind words! We're thrilled to hear that Paul and Lisa at our Mansfield branch made such a positive impact. Their dedication to providing thoughtful, no-pressure support is exactly what we strive for.
We truly appreciate your recommendation and look forward to serving you again.
Warm regards,
The Eden Team
Been into Mansfield store today .Was…
Been into Mansfield store today .Was served by Paul Wilson .He was so help full he also made my husband walker up .That we went into purchase we also had a laugh with him.would highly recommended purchasing from Eden mobility.
18 juillet 2025
Avis spontané
Réponse de Eden Mobility - Mansfield
Hi Tracey,
Thank you for your lovely review! We're so glad Paul was able to help with your husband's walker and make your visit to our Mansfield store both helpful and enjoyable. It’s great to hear you had a laugh too—friendly service is what we’re all about. We really appreciate your recommendation!
Warm regards,
The Eden Mobility Team
Purchase of Rollator
Very Pleased with the Rollator that I bought today
The member of staff was very helpful with information and details about servicing etc:
Would recommend this Eden store.
17 juillet 2025
Avis spontané
Réponse de Eden Mobility - Mansfield
Hi Hazel,
Thank you so much for taking the time to share your experience! I'm really glad to hear you're pleased with your Rollator and that the information around servicing was helpful. It was a pleasure helping you, and your recommendation of our Mansfield store means a great deal. If you ever have any questions or need further support, I’m just a message away.
Take care,
The Eden Team
Excellent service, very friendly and helpful
Paul was brilliant, very helpful with choosing the right mobility scooter for my dad, and arranging a free home trial for him.
20 juin 2025
Avis spontané
Réponse de Eden Mobility - Mansfield
Dear Rob,
Thank you for your kind review! We're so glad Paul was able to help you find the right scooter for your dad and arrange a home trial. Your feedback means a lot to us and to our Mansfield team.
Warm regards,
The Eden Team
Mansfield Store - July 2025
Paul Wilson at the Mansfield shop was extremely welcoming and also humorous, which was an added bonus! Many people who need mobility aids do not want them but Paul was very empathetic and helped my Mum choose the right equipment. We wouldn't hesitate to return if we need anything else. Paul is a rockstar!!
4 juillet 2025
Avis spontané
Réponse de Eden Mobility - Mansfield
Thank you for such a heartfelt review! We’re so glad Paul made your visit to our Mansfield store both helpful and enjoyable. His empathy and humour really do make a difference, and we’ll be sure to pass on your “rockstar” praise—he’ll love it!
Looking forward to welcoming you back whenever you need us.
Warm regards,
The Eden Mobility Team
Outstanding Service – A True Lifeline
⭐⭐⭐⭐⭐
Outstanding Service – A True Lifeline
We recently had an urgent need for a replacement mobility scooter, and the team at Eden Mobility in Mansfield were absolutely incredible from start to finish. Their customer service, professionalism, and genuine care were second to none.
From the moment we walked in, the staff made us feel welcome, understood our situation, and went above and beyond to ensure we got exactly what we needed. They took the time to listen, offered clear and helpful advice, and made the whole process completely stress-free.
The Mansfield team are a true credit to Eden Mobility – their dedication, knowledge, and compassion made all the difference. We left with the perfect scooter ordered, total peace of mind, and gratitude for such excellent service.
Highly recommended – 5 stars all the way!
2 juillet 2025
Avis spontané
Maureen Voce
Maureen Voce
I've been in the Mansfield shop a couple of times, for various things. Paul Wilson the person who served me was extremely helpful, with advice and purchases. He is very knowledgeable about all of the products he sells and the advice he has given me. I will be going to the shop again for future purchases nothing is too much trouble for Paul and Lisa always there with a friendly smile.Always willing to help
2 juillet 2025
Avis spontané
Great service
Great service, everything explained clearly to me and the wife, but more importantly to my mother who was looking to purchase a mobility scooter and walker. Thanks go to Paul Wilson and Lisa for looking after my mothers requirements.
1 juillet 2025
Avis spontané
Paul Wilson,was fantastic when I…
Paul Wilson,was fantastic when I visited the Mansfield Branch ,put me at ease straight away whilst discussing the purchase of a mobility scooter.Very fast service,polite and efficient great guy.Would definitely recommend 💯
11 juin 2025
Avis spontané
Great Shop in Mansfield.
I've been in the Mansfield shop a couple of times, for various things. Paul Wilson the person who served me was extremely helpful, with advice and purchases. He is very knowledgeable about all of the products he sells and the advice he has given me. I will be going to the shop again for future purchases.
10 juin 2025
Avis spontané
5star gentleman at Eden Mansfield…
5star gentleman at Eden Mansfield pleasure meeting Paul so helpful and knowledgeable. Would advise shopping here for all your needs.
7 juin 2025
Avis spontané
Réponse de Eden Mobility - Mansfield
Thank you for your recommendation. I'm sure Paul appreciates your kind words.
Will always go back to this shop Paul…
Will always go back to this shop Paul Wilson is so helpful nothing to much trouble for him
7 juin 2025
Avis spontané
Réponse de Eden Mobility - Mansfield
Thanks for your feedback. We look forward to welcoming you back in store again soon.
We were served by Paul at the Mansfield…
We were served by Paul at the Mansfield branch today. Paul was very kind and helpful. I would highly recommend this store.
5 juin 2025
Avis spontané
Came into the store looking for a…
Came into the store looking for a walker for my mother. Paul was extremely helpful with pointing me in the right direction, I couldn't have done it without him. Myself and my mother are extremely grateful
6 juin 2025
Avis spontané
Paul is so helpful on my visit we had a…
Paul is so helpful on my visit we had a few problems but he was so kind and helped me through the experience. Explain the full process and he had so much patience.Could not recommend enough. I will definitely shop at Eden Mansfield again.
3 juin 2025
Avis spontané
Very informative
Very informative. Friendly and understanding to my needs required.
Gave me all the info on after sales.
4 juin 2025
Avis spontané
knowledgeable and friendly
Paul was very knowledgeable and friendly
We got exactly what we needed within 20 mins
Would highly recommend
30 mai 2025
Avis spontané
Réponse de Eden Mobility - Mansfield
Thank you for your recommendation. We look forward to welcoming you back again soon.
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