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Eden Mobility - Oldham Avis 

157
TrustScore 5 sur 5

4,9

Henshaw Street 22-24, OL1 3AA Oldham, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic service every time. The manager lucie is so friendly, warm and welcoming and always makes you feel comfortable as soon as you walk into the shop. She really knows her job and nothing ever se... Voir plus

Noté 5 sur 5 étoiles

I am a community support worker, I attended the shop this morning with a client. We were met with very friendly, helpful staff who went out of their way to make us feel welcome ( Lucie and Jonathan).... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been going in the shop for many years to buy equipment so I have got to know Lucy and I just want to say if there was a reward for the no 1 sales person she would the one She is so passio... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité

Écrit par l'entreprise

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Coordonnées de contact

  • Henshaw Street 22-24, OL1 3AA, Oldham, England, Royaume-Uni

  • 0161 393 4597

4,9

Excellent

TrustScore 5 sur 5

157 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,9

Tous les avis

(157)

1 474 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The lady her name was lucie I think was…

The lady her name was lucie I think was very helpful she helped my service user find the right walker she was very nice she made us very comfortable in making the right decision so thank you once again Lucia

28 août 2025
Avis spontané
Logo de Eden Mobility - Oldham

Réponse de Eden Mobility - Oldham

Hi Nadia,

Thank you so much for your kind words and lovely feedback. We're delighted to hear that Lucie was able to support your service user in finding the right walker and that she made the experience comfortable and reassuring.

We’ll be sure to pass your message on to Lucie—she’ll be thrilled to know she made a positive impact!

Thanks again for taking the time to share your experience.

Warm regards,
The Eden Mobility Team

Noté 5 sur 5 étoiles

An experience to enjoy...

Oldham store with Lucie and Shannon is always a very pleasant and helpful visit weather I'm buying or just visiting in passing. Their knowledge of the products is very extensive. They are always more than happy to help and aid in any way possible. They have a very large selection of aid products in store with new and second-hand scooters. The company also hold a Friday Coffee Morning 9:30am to 11:30am every Friday and all are welcome and they do make you feel welcome with beverages and biscuits and local people/customers enjoying the day. I highly recommend visiting as there are always reductions and bargains in the offering.

15 août 2025
Avis spontané
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Réponse de Eden Mobility - Oldham

Dear Philip,

Thank you so much for your thoughtful and detailed review. We're delighted to hear that your visits to our Oldham store are always pleasant and helpful, whether you're browsing or just popping in.

Lucie and Shannon will be thrilled to know their product knowledge and friendly service have made such a positive impression. We're also glad to hear you're enjoying our Friday Coffee Mornings—they're a great way to bring people together, and it's wonderful to know they’re making a difference.

Thank you for recommending us and for being a valued part of the Eden community. We look forward to welcoming you again soon!

Warm regards,
The Eden Mobility Team

Noté 5 sur 5 étoiles

Always a lovely experience joining…

Always a lovely experience joining Lucie and Shannon for coffee morning. Gets people out, having a chat and a laugh.

15 août 2025
Avis spontané
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Réponse de Eden Mobility - Oldham

Hi Rachel,

Thank you so much for your kind words! We're delighted to hear that you enjoy joining Lucie and Shannon for our coffee mornings. It's wonderful to know that these gatherings help bring people together for a chat, a laugh, and a bit of community spirit.

We truly appreciate your support and look forward to welcoming you again soon!

Warm regards,
The Eden Mobility Team

Noté 5 sur 5 étoiles

Lucy was a diamond

Lucy was a diamond, completely inspiring, I didn't even buy anything she was just lovely and gave me her time showing me photographs of customers and how important they are to her, also invited me to coffee morning which I'll be attending next Friday as I'm busy Friday this week. Thanks for giving me your time Lucy when I was having a bad day.

7 août 2025
Avis spontané
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Réponse de Eden Mobility - Oldham

Hi Caen,

Thank you so much for your heartfelt review! We’re absolutely delighted to hear that Lucy made such a positive impact on your day. She truly cares about our customers, and it’s wonderful to know that her kindness and time meant so much to you.

We’re glad you’ll be joining us for the coffee morning next Friday and we look forward to welcoming you again!

Warmest regards,
The Eden Mobility Team

Noté 5 sur 5 étoiles

Lucie was fantastic so helpful and very…

Lucie was fantastic so helpful and very knowledgeable in helping me make the right decision on my purchase.
Thank you for all your help.

26 juillet 2025
Avis spontané
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Réponse de Eden Mobility - Oldham

Hi Siobhan,

Thank you so much for your lovely message. We're delighted to hear Lucie made your experience a positive one—she’ll be thrilled to know she helped you feel confident in your decision. You're always welcome back, and we’d love to assist you again whenever you need us.

Warmest wishes,
The Eden Mobility Team

Noté 5 sur 5 étoiles

Lucie at the Oldham branch was very…

Lucie at the Oldham branch was very helpful, wasn’t pushy and had patience while we decided

24 juillet 2025
Avis spontané
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Réponse de Eden Mobility - Oldham

Hi Joan,

Thank you for your kind words! We’re so pleased Lucie made your visit to our Oldham branch a relaxed and positive experience. Her patience and no-pressure approach are exactly what we aim for—she’ll be thrilled to hear your feedback.

Warm regards,
The Eden Mobility Team

Noté 5 sur 5 étoiles

Lucie and Shannon are amazing

Lucie and Shannon made the experience so easy to understand and understood my needs quite easily.
Recommended a chair instantly and after trying others on off the first one they did Recommend was perfect for me.
Brilliant people skills and lovely to speak to.

11 juillet 2025
Avis spontané
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Réponse de Eden Mobility - Oldham

Hi Joni,

Thank you for your lovely feedback! We’re so pleased Lucie and Shannon made the experience smooth and enjoyable for you. It’s great to hear their recommendation was spot on—and that their people skills made such a difference. We’ll be sure to pass on your kind words!

All the best,
The Eden Mobility Team

Noté 5 sur 5 étoiles

Lucie explained everything 100 percent…

Lucie explained everything 100 percent she made me feel at ease

28 juin 2025
Avis spontané
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Réponse de Eden Mobility - Oldham

Hi Steve,
Thanks for your review.
We're glad you had a positive experience and Lucie explained everything for you and made you feel at ease.
Thank you,
The Eden mobility team

Noté 5 sur 5 étoiles

Lucie is a credit to Eden Mobility Oldham

Took my neighbour for a look at Mobility scooters & we was put at ease straight away by lovely Lucie. She explained everything so simply & did a health check to make sure he got the right one. It was a pleasure from start to finish & no pressure to buy anything. Thank you Lucie for all your help. You are a credit to Eden Mobility.

16 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing service

Came into store today with my Nan, for a walking stick. Lucie went above and beyond, she didn’t just sell my Nan a stick, Lucie sized it correctly to her wrist watch and made sure Nan felt comfortable with it encouraging her to walk around the store with it before committing to buying. I’ve never known anything like it Nan has had several sticks and never had that before. Lucie took so much pride in the service she gave. She showed us boards of satisfied customers and invited us to coffee morning, thanks Lucie you made our day!

4 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Lucie was amazing and really…

Lucie was amazing and really informative. She has a real passion for the community and invited me along to the next coffee morning which I am really looking forward to. I had a great experience and Lucie was a pleasure to be around. Thankyou , Lucie.

3 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

Lucie was excellent today she gave us very good advice on the choice of wheelchair for my mum and explained the difference in the wheelchairs we were looking at, her knowledge definitely helped us make our decision.
Thank you again Lucie

31 mai 2025
Avis spontané
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Réponse de Eden Mobility - Oldham

It's great to hear Lucie was able to help you find the right chair. Thank you for your kind words.

Noté 5 sur 5 étoiles

Mobility Scooter

We went to Eden Mobility in Oldham to have a look at mobility scooters for my husband. Lucie at Eden Mobility was fantastic. She was extremely knowledgeable about the scooters & her customer service was excellent suffice to say we bought a scooter from them

24 mai 2025
Avis spontané
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Réponse de Eden Mobility - Oldham

Thank you for your kind words. It's great to hear such wonderful feedback on the service you received from Lucie.

Noté 5 sur 5 étoiles

A great experience!

Visited the showroom & was received by the wonderful Lucie! Lucie has great product knowledge & advised me about a rollator & illustrated safety aspects. Lucie has a pleasant, cheerful disposition & her patience & sunny personsality made me feel at ease immediately & she more than met my expectations. I could tell my her “regulars” who visited the store while I was there how highly regarded & respected she is. A very friendly, lovely lady who gets full marks from me (…& I love my new rollator 😀) 🏅

27 mai 2025
Avis spontané
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Réponse de Eden Mobility - Oldham

Lucie is a well regarded member of the team also! I'm sure Lucie appreciates your kind words. Thank you for such wonderful feedback.

Noté 5 sur 5 étoiles

Lucie

Lucie, goes above and beyond to help you. We've been a few times and Lucie has always done everything in her power to help find a solution when we've struggled with the chair we have for my dad. Lucie is a credit to the store and deserves a raise for her hard work.

20 mai 2025
Avis spontané
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Réponse de Eden Mobility - Oldham

We are thrilled Lucie has been able to assist you in such a positive way. Its great to hear such positive feedback. Thank you.

Noté 5 sur 5 étoiles

Fabulous Shop

Went in the shop earlier today to buy my mum a wheelchair. We walked in and there was a coffee morning taking place with a group of people with mobility issues what a fabulous thing to do to get people together.
Lucie was very helpful went above and beyond and we was very satisfied with our purchase and the customer service was 100%

16 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

I went to the Oldham branch as it’s…

I went to the Oldham branch as it’s closest to me. I was extremely nervous as I have a large number of health issues but as soon as I got into the store I was greeted by the store manager a lovely young lady called Lucie. She instantly put my mind at ease & made me feel valued & visible as I explained my health needs. Lucie is incredibly supportive & person centred she made me feel safe & important all the time that I was with her in the store discussing my specific situation & most importantly I did not feel rushed at all. She was so patient with me & I was there for quite a long time.

6 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Had a great experience at Eden…

Had a great experience at Eden Mobility. Lucie was great and helped us find the best option for my Gran. Such lovely service, lucie is amazing!

6 mai 2025
Avis spontané
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Réponse de Eden Mobility - Oldham

Thank you for your feedback, Millie! We’re glad you had a great experience with us during your visit. We agree, Lucie is amazing! She always delivers an outstanding service to anyone she meets, and we will share your feedback with her. Lucie and the rest of the Eden Mobility team look forward to your next visit.

Kind regards,
Eden Mobility

Noté 5 sur 5 étoiles

Lucie

Lucie
Has been absolutely brilliant in keeping me informed of products which may suit my needs
She is an absolute credit to the company.. Colin

7 mai 2025
Avis spontané
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Réponse de Eden Mobility - Oldham

Thank you for your feedback, Colin! Lucie and the rest of the Eden Mobility team always strive to deliver great service. We will be happy to share your kind words with her.

Kind regards,
Eden Mobility

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