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Eden Mobility - Scunthorpe Avis 

88
TrustScore 4.5 sur 5

4,5

Brigg Road Unit 2, DN15 6TZ Scunthorpe, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Popped in today as I'd been messaging staff on Facebook about a powerchair I was interested in. Had a great visit with knowledgeable staff. Nick was good and chatty and my assistance dog was welcomed.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nick & Adam made my whole experience easy today Nick the sales person very knowledgeable and made my decision very easy Adam very helpful and we quickly achieved the deal. Leaving the shop very h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A really positive experience, buying a mobility scooter for my mum and an electric wheelchair for my son. The salesman was kind and patient, and had teally good product knowledge. He was able to advis... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I honestly didn’t know where to start when I needed to buy my new active-user wheelchair, so I contacted Eden Mobility in Scunthorpe. They sent Rob out to my home, and from that very first vis... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité

Écrit par l'entreprise

We are the largest independent mobility retailer with 49 retail stores throughout the UK. Shop online or visit one of our stores to see how we could help you today.


Coordonnées de contact

  • Brigg Road Unit 2, DN15 6TZ, Scunthorpe, England, Royaume-Uni

  • 01724 700 209

4,5

Excellent

TrustScore 4.5 sur 5

88 avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

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A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(88)

1 472 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Took my dad for a mobility scooter

Took my dad for a mobility scooter, they were very kind, patient and knowledgable. Good customer service so far.

4 juillet 2025
Avis spontané
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Réponse de Eden Mobility - Scunthorpe


Thank you for your kind review! We're really glad to hear our team made the experience smooth and supportive for you and your dad. If you need anything else, we're always happy to help.

Warm regards,
The Eden Mobility Team

Noté 5 sur 5 étoiles

mobility scooter

I ordered a mobility scooter. Unfortunately on the first use it proved to be faulty.i returned tge same and git an exchange for a different scooter with no hassle.Mick Davey at the scunthorpe branch could not have been more helpful and apologetic.he ensured everything was OK and when we picked the scooter up,he helped us dismantle and put in the boot
.He is a very helpful and knowledgeable man, first class service

3 juillet 2025
Avis spontané
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Réponse de Eden Mobility - Scunthorpe

Thank you for sharing your experience. We're sorry to hear your first scooter had an issue, but we're very glad Nick at our Scunthorpe branch was able to resolve it quickly and smoothly for you. His helpfulness, knowledge, and care truly reflect the service we aim to provide.

We appreciate your kind words and are pleased you’re now happy with your new scooter. If you need anything else, we’re always here to help.

Warm regards,
The Eden Mobility Team

Noté 5 sur 5 étoiles

Total service.

Absolutely fantastic service from all the sales team if your looking for a Scoozy or any mobility scooter give these guys a call they will help you I went to a few companies but these guys gave me the time to make the right decision 100% recommendation.
Then my Scoozy turned up this morning I had a ride around the Close I had actually driven one as a mate of mine has one absolutely brilliant the great bit of kit love it.

1 juillet 2025
Avis spontané
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Réponse de Eden Mobility - Scunthorpe

Hi Alan,
Thank you for your lovely review!
We're glad you had the time and information to make the right decision for you and we're so glad your loving your new Scoozy, it truly is a magnificent device,
Thank you,
The Eden mobility team

Noté 5 sur 5 étoiles

Utterly Brilliant Service! Thanks so much

I today had the pleasure of meeting Jamie Lewis. What a wonderful chap you have working for you. He rang me before he came to let me know when he would be at my home and he arrived with a smile despite the horrendous traffic and road works he faced.
Jamie was very thorough in his explanation of the scooter he delivered and was so incredibly patient and understanding of my needs.
From start to finish I felt very reassured, and Jamie answered all my many questions and there were lots!
From being a very independent lady, due to health reasons I now need help with my mobility so this was all very daunting for me. Having spoken to Aimee first in the sales department who very carefully and thoroughly went through all the options, to the delivery of the scooter today and Jamie's help, I would not hesitate in recommending Eden Mobility to anyone. Jamie and Amiee are both an absolute credit to Eden Mobility. A truly professional, understanding, patient company who really do have people's needs at the heart of their company.

Thank you, Jamie, Amiee and Eden Mobility, for giving me my independence and freedom back.

25 juin 2025
Avis spontané
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Réponse de Eden Mobility - Scunthorpe

Hi Ni,

Thank you so much for your beautiful review, it truly means the world to us. We’re so pleased to hear that both Aimee and Jamie made your experience such a positive and reassuring one, especially during what must have felt like a big and emotional step.

Jamie’s kindness and patience, even after battling traffic, and Aimee’s thoughtful guidance over the phone are exactly the kind of care we aim to provide every day. We’re absolutely thrilled that your new scooter has helped restore your independence. That’s what it’s all about!

We’ll make sure your lovely words are shared with the whole team. Thank you again for your trust and recommendation, we’re always here if you need us.

Warmest wishes,
The Eden Mobility Team

Noté 5 sur 5 étoiles

A firm that provides outstanding, advice, support and customer service. Highly recommend.

I would highly recommend Eden Mobility who made an excellent job of fitting a stairlift in my house. Excellent support and advice from John Bolton and Cameron who ensured everything from the original assessment to the work being completed met my partners needs. The work was done quickly and efficiently with minimum disruption to my house.Both were extremely helpful in explaining and demonstrating how to use the stairlift making sure everything was working well before they left. Could not praise Eden highly enough for the excellent customer service they provided.

7 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

We went to the scunthorpe branch and we…

We went to the scunthorpe branch and we had excellent service. Diane was so helpful and knowledgeable that nothing was too much trouble and explained everything the branch had so many scooters to choose from. We will be recommending them

31 mai 2025
Avis spontané
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Réponse de Eden Mobility - Scunthorpe

Thanks for leaving such a glowing review. It's great to hear Diane was able to help you, and we look forward to welcoming you back again soon.

Noté 5 sur 5 étoiles

What a lovely experience and so glad I went!

Went today to see what they could offer as I need a mobility scooter. Immediately my son & I hit it off with Nick Davey the salesman. He had a very caring, pleasant nature and he went over every aspect of the uses etc... there was no pressure salesmanship. I had a spin on the one he thought was best for me which was also the one I liked. Yes I bought it and eagerly await delivery in 2-3 weeks time. What a lovely man!

29 mai 2025
Avis spontané
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Réponse de Eden Mobility - Scunthorpe

Thank you for leaving such a great review. I sure Nick appreciates your kind words. Happy Scooting!

Noté 5 sur 5 étoiles

Mobility needs met

Excellent service which helped my parents decide on the appropriate chair to meet their mobility needs. The sales assistant took great care to understand their requirements

15 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

5 Star service from Diane Cresswell

5 Star service from Diane Cresswell, let my mum test drive it and have given plenty of information

2 mai 2025
Avis spontané
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Réponse de Eden Mobility - Scunthorpe

Thank you for your feedback, we hope your mum enjoyed taking our product out for a test drive.

Kind regards,
Eden Mobility

Noté 5 sur 5 étoiles

Eden Mobility, Scunthorpe Branch

We recently visited the Scunthorpe branch of Eden Mobility to look at mobility scooters for my parents. Nick, the store manager, was incredibly helpful from the moment we arrived. He welcomed us warmly and was more than happy to let my parents ‘test drive’ the scooters around the car park, which made a big difference in helping them feel confident. Nick clearly knows his stuff—he was very informative, answered all our questions, and made the whole process easy to understand. On top of that, he was cheerful and friendly, which made the visit really enjoyable. Excellent customer service all round!

24 avril 2025
Avis spontané
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Réponse de Eden Mobility - Scunthorpe

Thank you for your feedback, Sharon! Nick always delivers exceptional service and really does know his stuff. We love giving our customers the opportunity to test our mobility scooters, it allows them to gain confidence and can help them determine what type of scooter is right for them. Nick and the rest of the Eden Mobility team look forward to your next visit.

Kind regards,
Eden Mobility

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service tried before I bought no messing just great service from start to finish love my scooter that gets me up hills

1 mars 2025
Avis spontané
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Réponse de Eden Mobility - Scunthorpe

Hi Jennifer, Thank you for leaving us a review - your feedback is very important to us! We hope you continue to enjoy getting out on your new scooter!

Noté 1 sur 5 étoiles

Brought a scooter from this company…

Brought a scooter from this company that was mis sold to me as its not suitable as it struggles with the hills in Scarborough.asked for my money back eden are dragging their feet.on the 26th of March phoned their head office to speak to Gemma and the gentleman who answered the phone. Called Alan was very rude to me and told to wait till they phoned me as far as I'm concerned that is a terrible way to treat a loyal customer for the past 12 years going there for all my mobility needs spending thousands of pounds.well Eden you have lost a good customer. Thank you for nothing

15 janvier 2025
Avis spontané
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Réponse de Eden Mobility - Scunthorpe

Hi, we're very sorry to hear about the service you have received regarding your mobility scooter. If there is anything we can do to help whilst this ongoing issue is resolved, please let us know. You can contact us directly by phone, 01724 855 500 or email: hello@edenmobility.co.uk

Noté 5 sur 5 étoiles

A massive thank-you to Stephen Deverew

A massive thank-you to Stephen Deverew, service manager of Eden mobility Ltd, Scunthorpe.

A pleasure to have been dealt with by a sincere old school manager who went above and beyond in dealing with my wife's scooter breakdown.

What a credit to the company you are.
We would definitely deal with Eden again and recommend the service and goodwill that we have received.

Also a big thumbs-up for the mechanic who came out to do the repairs and to get my wife back on the road, Thank-you too.

With kind regards and best wishes Alan and Glenda Hyde.

17 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Not happy at all l nearly got killed on…

Not happy at all l nearly got killed on Monday my scooter bolted straight into a car after l stopped on the footpath l..ve had them out several times to the same fault they keep saying it isn't faulty but it is lve had loads and loads of issues with my scooter I've only had it a few months.. l don't recommend eden mobility they are not at helpful a week last Thursday was when they last came out to it the 6th

6 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing !

Amazing !! Got my scooter in 2 days delivered . All the staff are helpful , polite and friendly

27 janvier 2025
Avis spontané
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Réponse de Eden Mobility - Scunthorpe

Thank you for your kind words!

Eden Mobility

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