ElectroMarket.co.uk Avis 

1 613
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great product and customer service. My parcel was “lost” by Evri but Electromarket quickly arranged for a replacement to be sent, via In-Post, which I received the next day. I found customer service... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a speaker system but overestimated the power requirement for the occasion. I spoke with customer services who were very helpful and guided me through the return process. I duly arranged and p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The knowledge of the sales team is amazing and I listen to their advice and have purchased numerous items based on this and I’ve never been let down. The delivery service is equally excellent.

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électronique

Écrit par l'entreprise

Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(1 613)

132 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent company and product

Excellent company and product . Purchased a FENTON FT10LED MK2 PORTABLE SPEAKER WITH HANDHELD & HEADSET MICS great quality although not tested mic yet !! Easy ordering and supersonic delivery .

24 octobre 2025
Avis spontané
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Réponse de ElectroMarket.co.uk

Hi David, thank you for taking the time to leave us such a glowing review! Please get in touch if you need anything else

Noté 5 sur 5 étoiles

Came with great service fast dispatch…

Came with great service fast dispatch and delivery in good condition and with great item wired up the fenton av to my fentonnspeakers and jamo 265anf jamo galeforce snd jsmo subwoofer and eltax on surround sounds amazing sound good has what a good car setup would so thanks

2 octobre 2025
Avis spontané
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Réponse de ElectroMarket.co.uk

Thanks so much for getting in touch and leaving such positive feedback

Noté 5 sur 5 étoiles

All good

Had what I wanted at a good price and quick delivery. All good

1 octobre 2025
Avis spontané
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Réponse de ElectroMarket.co.uk

Hi Neil,

THank you for your 5* Review.

Regards

Noté 3 sur 5 étoiles

dreaded couriers

EM-S3236738
placed an order for a record deck for a family member
on the 29th sept was given next day delivery.
ordering process was trouble free, everything was fine until it was handed over to the courier (YODEL), they emailed me to confirm they had collected my parcel at 01.28 on the 30th sept and said it was at there central hub, and thats where it stayed.
I phoned electromarket thursday morning 2nd oct and have to say the guy i spoke to was very apologetic and was going to sort it out, but i had already made the decision to cancel the order, which he accepted and they gave me a full refund within 2 working days.
the reason for writing this is im a great believer in using companys instead of amazon, but what lets them down is couriers
unless these companys get to grips with there couriers more and more people will turn away from them and use amazon, which turns out to be more expensive.
I have given a 3 rating because my interaction with electromarket i could not fault.
guys i hope you can sort your courier out.

29 septembre 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi Malc,

I am sorry to hear about the experience you have had with the courier letting you down.

Kind Regards

Noté 1 sur 5 étoiles

Vonyx speaker

Bought a Vonyx speaker not cheap what never been outside never get any water ,the grill get rust ,contacted the customer service and firstly they declined any responsibility than they offer me £12 and send me a link from Amazon to buy can of spray to repaint the grill what I thought was a joke,finally they said as a special favor they go send me grill to be replaced by my self.
Terrible after sales service.

1 octobre 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi there Alberto,
Sadly, these speaker grilles are not to be exposed to moisture, or they will develop signs of rusting. As explained previously, they are not IP-rated speakers; therefore, rust would not be covered under the manufacturing warranty, unfortunately. The rust-proof spray was recommended as an easy solution to the issue, which was offered as a goodwill gesture. We're sorry that you did not find that appropriate. As you were less than satisfied with that proposed solution for the rust spot, we offered to send you a brand new grille, free of charge, which would require you to fasten a few screws. That seems like a pretty reasonable solution to me, especially for an order over 11 months old.
As always, if you have any other questions or queries, our friendly customer service team will be more than happy to assist you further. All our best. The Electromarket team

Noté 5 sur 5 étoiles

Best web seller on the Net

Best web seller on the Net. Over last 10 years bought sound and smoke equipment from Electro Market and always have had an excellent service. Everything I've purchased has been great even the discounted B grade stock. This year having problems so only spent a bit on B grade speakers which came the next day and are top quality. So this may be my last Halloween event but I can definitely say thank you to all the staff who have advised me over the years, the fast delivery and great products. Only one product failed but I received a replacement the next day. 1000's of my local community kids have enjoyed Halloween over 10 years thanks to the Tech used. Perfect customer service. So 5 out of 5 great site, thank you E M!

2 octobre 2025
Avis spontané
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Réponse de ElectroMarket.co.uk

Hi Mark,

Thank you for your review and your comments about your experience you have had with us.

Kind Regards

Dean

Noté 5 sur 5 étoiles

Delivery promise met.

Excellent service regarding the order and delivery, and also from the tech support team.

25 septembre 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi Carol,

Pleased to hear about the excellent service you have had.

Thank you for your review.

Noté 5 sur 5 étoiles

Very helpful when I needed more…

Very helpful when I needed more information to resolve a problem I had because of the old equipment I was trying to attach their new equipment to. They found what I needed to resolve the problem and sent details so I could order the correct item. Would definitely use again and recommend.

22 septembre 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi Sharon,

Pleased to hear about the helpful service you have had.
Thank you for your review and recommendation.

Kind Regards

Noté 5 sur 5 étoiles

Great service

Great service. Excellent price. Fast delivery.

25 septembre 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi Raymie,

Pleased to hear about the great service you have had.

Thank you for your review.

Regards

Noté 4 sur 5 étoiles

Good service and technical support.

26 septembre 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi Andy,

Pleased to hear about the good service and support you have had from the team.

Thank you for your review.

Noté 5 sur 5 étoiles

Don’t think about it just do it

Don’t think about it just do it. Fantastic Sevice well happy thanks guys.

15 septembre 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi,

Thank you for your 5* Review about the fantastic service you have had.

Kind Regards

Noté 5 sur 5 étoiles

Absolutely amazing customer service…

Absolutely amazing customer service %100 recommend after service brilliant

17 septembre 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi Mark.

Thank you for your 5& Review about the amazing service you have had.

Kind Regards

Noté 5 sur 5 étoiles

Excellent service

Excellent service. One of the two speakers I ordered was faulty but response was quick and could not have been more helpful.

Did have a problem with the couriers they were using, but, again ElectroMarket were excellent in responding to that.

17 septembre 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi Nick,

Thank you for your 5* Review about the excellent service you have had.

Kind Regards

Noté 5 sur 5 étoiles

Very pleased with my new guitar & Amp

Very pleased with my new guitar & Amp, I don`t know how you do it for the price ! Great Quality you couldn`t ask for better, i will not hesitate to go to ElectroMart for future buys..............Many Thanks
Plus Delivery was so FAST !

9 septembre 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi David,

Thank you for your 5* Review about the products and the delivery.

Kind Regards

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service, very polite and professional.
Package was delivered ultra fast and was well boxed.
Very happy with item, well worth the money.

2 septembre 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hello Gary, Thanks so much for taking the time to leave us such a glowing review!

Noté 5 sur 5 étoiles

This company is extremely fast at…

This company is extremely fast at delivering and great communication. Faster than Prime!! Ordered on the 22nd of august in the afternoon. Delivered the next day in the late morning!!!

23 août 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hello James, thanks so much for taking the time to leave us such a splendid review! All our best. The Electromarket Team

Noté 5 sur 5 étoiles

Outstanding service

Outstanding service! The team were incredibly helpful and went above and beyond. I had an issue with a product I purchased, and they resolved it quickly and efficiently. Highly recommended!

19 août 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi Tom, Thanks so much for taking the time to leave us a 5-star review!

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