I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful an... Voir plus
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I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful an... Voir plus
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Great product and customer service. My parcel was “lost” by Evri but Electromarket quickly arranged for a replacement to be sent, via In-Post, which I received the next day. I found customer service... Voir plus
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I bought a speaker system but overestimated the power requirement for the occasion. I spoke with customer services who were very helpful and guided me through the return process. I duly arranged and p... Voir plus
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The knowledge of the sales team is amazing and I listen to their advice and have purchased numerous items based on this and I’ve never been let down. The delivery service is equally excellent.
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Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.
Central 8, Caspian Close, SS17 9FN, Stanford-le-Hope, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Update
I new this would end in tears so my parcel is missing.. yodel claim it was delivered to me but instructed that mo one would be in and to leave the parcel with a neighbour a clear instruction. Got home no card knocked at neighbour no parcel... can't speak to no one at yodel on live chat told i need to wait 2 days for them to interview driver. Fuming im just Fuming. This hole process has caused me nothing but stress im out of pocket with no product and a Christmas party in 3 days.

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Excellent service, very prompt dispatch, product arrived day before it was due. Order to delivery about 18 hours.

Réponse de ElectroMarket.co.uk
Have previously tried to purchase through Amazon, and delivery never arrived, and Amazon were no constructive help,
Spoke to customer service agent at electromarket (Jordan) who was excellent after doing everything he could to help he explained that they offer a full service when bought direct with them true to his word the next day my daughters guitar set arrived, excellent service excellent company and will be buying upgrades direct through them.

Réponse de ElectroMarket.co.uk
Absolutely fantastic service and delivery and quality . Thankyou , so refreshing to do business with professionals .

Réponse de ElectroMarket.co.uk
Purchased a record player as a Christmas gift, was delivered with the invoice clearly on show, displaying the items and prices.
Wouldn't recommend, will not use again.
Edit to address the response: The packing slip was in an envelope/pocket (normal SOP) however the line items were visible - this is solely down to the way it is folded, had it been folded properly (with addresses showing - again SOP) and without the line items on show, it wouldnt have been an issue.

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Used a few times always great service . Very helpful . Quick delivery 🚚 and great price
Fully recommend them

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I can't fault Electro Market. Individuals with whom I interacted explained everything clearly, readily gave further information and were highly personable. An excellent experience all round. I hope they earn a decent wage.

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I ordered “MAX SOLOART JUNIOR ACOUSTIC GUITAR 3/4 - SUNBURST” as a birthday present for my son.
Unfortunately it arrived absolutely battered. I sent photos of all the damage (all over) to ElectroMarket who said they could offer £10 off or I could hang about a day for a courier.
I explained that for £10 less I could have ordered one of their refurbished guitars - which would have been in better condition than what I received. And that as a blue badge holder with mobility issues returning an order (especially of that size) isn’t easy.
Not very helpful at all.
As my son has additional needs so not giving him the gift he had his heart set on (the next day by this point!) just wasn’t an option!

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everything is outstanding from talking to someone to getting the parcel ,they could not do anything better

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I was really pleased with the sales person who sold me a Fenton microphone and speaker system. I had a couple of issues, so was really impressed with their Customer Services and how they dealt with me so efficiently to my satisfaction.

Réponse de ElectroMarket.co.uk
It was very easy to make the order, delivery was very quick from day of order. The range of guitars and the support products were well coordinated which made it easier for a beginner to choose. Thank you

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Brilliant service, very helpful staff, Excellent Snow machine 1800 great snow effect, Very quick delivery
Will buy again from this company 100%
Prospective clients ;- buy from this company for great experience

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Product was exactly as described and delivered rapidly. Really pleased with this company.

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Comprehensive web site that is easy to navigate. Simple ordering process and you are kept in touch with the status. Invoice sent without having to ask for one. Item worked 100%.

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Delivered very quickly - the item was packed well & it was simple enough to make a order online

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I bought a beamz f-1600 from this company for £429, the hazer has been nothing but a money pit. first test it would blast once and freeze after that. at this point contacted support where they asked me to send it back costing me £78 pounds due to weight .it was quickly sent back being told it had been tested and working. first test it did the same thing, after reaching out to support they suggested changing parts. this cost me £26.98 and £65 pound to have them fitted. all this didn't work I paid an independent electronics engineering £70 to check the machine where he found multiple dry joints and one board wasn't working at all. back to support who's last email was February showing the prices of the boards and then telling me they were out of stock. since then radio silence.
TLDR: machine cost me nearly £700 for a non function machine, I would not recommend buying from them they have never offered to replace the machine or take responsibility for the costs incurred

Réponse de ElectroMarket.co.uk
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