ElectroMarket.co.uk Avis 

1 614
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The radio is excellent and the delivery was very fast which was surprising as I have had many problems with Evri in the past. Your delivery courier was quoted as Yodel on the order.If I had known... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a speaker system but overestimated the power requirement for the occasion. I spoke with customer services who were very helpful and guided me through the return process. I duly arranged and p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great product and customer service. My parcel was “lost” by Evri but Electromarket quickly arranged for a replacement to be sent, via In-Post, which I received the next day. I found customer service... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électronique

Écrit par l'entreprise

Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 614)

133 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Totally recommend

Used them before and knew the items would be exactly what we required

22 juin 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi Martin,

Thank you for your 5* review and recommendation.

Regards

Noté 5 sur 5 étoiles

I have used Electromarket for two years…

I have used Electromarket for two years now and I have been seriously impressed by their products,efficiency and customer service
Its so satisfying to find a company that knows their products and is so helpful when I have needed advice
A big thank you to all the team

24 juin 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi Ricky,

Thank you for your 5* review and the experience you have always had throughout the years.

Kind Regards

Noté 5 sur 5 étoiles

seriously good service

I ordered a DJ booth at 5:55pm, and received it the following day at 2:00pm! Now that's seriously impressive. And at a good price.
All good 👍🏼👍🏼

27 juin 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi,

Thank you for your 5* review about the overall experience you have had.

Kind Regards

Noté 5 sur 5 étoiles

Excellent company excellent product

Brilliant little karaoke machine-Excellent company excellent product

25 juin 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi Lauren,

Thank you for your 5* review about the product and the service you have experienced with us.

Kind Regards

Noté 5 sur 5 étoiles

Excellent all round

Excellent all round service great products that's value for money

16 juin 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi Lee,

Thank you for your 5* review about the service and value for money you have found with us.

Kind Regards

Noté 5 sur 5 étoiles

Very quick delivery and great customer…

Very quick delivery and great customer service. The DAB radio I received seemed to have some faults, so a quick e mail to ElectroMarket got an immediate response offering return with a full refund or a doorstep exchange for like for like radio. Doorstep exchange was selected and less than 48 hours lapsed for UPS to swap units

18 juin 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi Nick,

Thank you for your 5* review about the experience you have had with us.

Kind Regards

Noté 5 sur 5 étoiles

Value

Value, great product, quick delivery.

7 juin 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi Andrew,

Please to hear about the experience you have had.

Thank you for your 5* review.

Kind Regards

Noté 3 sur 5 étoiles

Bought a DAB stereo

Bought a DAB stereo. Reason I bought this one was because of the super quick delivery that was advertised. Said it'd be DPD next day. In reality, it's yodel and it won't be here for another day or two.

Can't stand false advertising!

7 juin 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi Kim,

I am sorry to hear there was a delay with your order.

As much as we offer next day delivery, this can never be 100% guaranteed as sometimes things can go wrong with the courier.

Apologies for any inconvenience this may have caused.

Kind Regards

Noté 5 sur 5 étoiles

Next day means next day

Next day means next day

Was not sure if it would arrive on time but it did!

24 mai 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi,

Thank you for your 5* review.

Kind Regards

Noté 5 sur 5 étoiles

Russel from customer service was really…

Russel from customer service was really helpful… the price aswell is worth it will definitely recommend

6 juin 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi,

Thank you for your 5* review about the experience you have had with Russell and the good price with your order.

Kind Regards

Noté 5 sur 5 étoiles

Fast, efficient and easy

Fast, easy and efficient. I was kept fully informed from point of order to delivery. Great service, thank you

28 mai 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi Mario,

Thank you for your 5* Review about the great service you have had.

Kind Regards

Noté 5 sur 5 étoiles

Great and very interesting radios

Great and very interesting to have radios with internet and DAB combined in one unit device. It would be very smart if the ( audizio Livorno radio adapter ) has BT connectivity with the speakers . . .but still 5 ⭐️

3 juin 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Thank you for your 5 star review of the Livorno, we're happy to hear you find the product so interesting!

Noté 5 sur 5 étoiles

Arrived really quickly

Arrived really quickly. Perfect for our needs, thoroughly recommend

31 mai 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Thank you for the lovely review, we really appreciate it!

Noté 5 sur 5 étoiles

Experience was great

Experience was great, shipping and delivery was fast

24 mai 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Hi Nancy,

Pleased to hear about the great experience you have had.

Kind Regards

Dean

Noté 1 sur 5 étoiles

i purchased a mixer and it was faulty i…

i purchased a mixer and it was faulty i spoke with the company and asked if i could upgrade so i paid the upgrade £80 and they were happy to do so. i was told that the new item would be arriving the next day via UPS. a time slot was given (by UPS) of 9.30am to 11 30am it is now 1900 hrs and i have received a message that it will hopefully be deliver tomorrow but no time slot having wasted a full day.

i spoke to the customer service (Electromarket) who was very unhelpful and just said that he could not do anything about,it. no offer of trying to contact UPS via phone just sorry i cant do anything.
while i understand that they are using a courier service they pick the company to act as an agent for them, really poor customer service and i wont be using them again i will be going back to my usual supplier Gear4Music ltd who have never failed me in resolving any issue.

28 mai 2025
Avis spontané
Logo de ElectroMarket.co.uk

Réponse de ElectroMarket.co.uk

Good afternoon, we apologise for any issue relating to the courier issues you experienced, we have been trying to review the circumstances with the courier but have not had any luck confirming the issues that delayed your delivery.

While we always strive to provide the best customer service possible, there are times when we are limited in the support we can offer especially when it comes to couriers, we can only try to request updates on when deliveries will happen but cannot guarantee when this will take place.

If the service you received from one of our agents was less than what you were expecting we sincerely apologise and will look into this further internally.

Apologies again for any inconvenience this may have caused you.

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