The radio is excellent and the delivery was very fast which was surprising as I have had many problems with Evri in the past. Your delivery courier was quoted as Yodel on the order.If I had known... Voir plus
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The radio is excellent and the delivery was very fast which was surprising as I have had many problems with Evri in the past. Your delivery courier was quoted as Yodel on the order.If I had known... Voir plus
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I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful an... Voir plus
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I bought a speaker system but overestimated the power requirement for the occasion. I spoke with customer services who were very helpful and guided me through the return process. I duly arranged and p... Voir plus
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Great product and customer service. My parcel was “lost” by Evri but Electromarket quickly arranged for a replacement to be sent, via In-Post, which I received the next day. I found customer service... Voir plus
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Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.
Central 8, Caspian Close, SS17 9FN, Stanford-le-Hope, Royaume-Uni
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Ordered no problems, kept up to date on order, fast delivery !!

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Réponse de ElectroMarket.co.uk
I purchased a Audizio RC32 Vinyl record storage case for a birthday present. I was very pleased with it, it was a good quality product and excellent value for money.
The purchase was easy to make, customer service, communication and delivery was good. I would recommend this product and would shop with ElectroMarket again in the future.

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From ordering g online to delivery, excellent service and delivery service.

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Items as described, fast dispatch, fast delivery, all 5 star.

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For a start I felt safe using this company the customer service was excellent and very efficient made me feel safe

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Great product, very competitively priced (actually this was the cheapest available) and next day delivery too. Thank you ever so much.

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Good price and quick delivery. Lights are excellent for the money.

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I got next day delivery and it was also free. Package arrived intact and works very well. I would buy from this company again in the future

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Everything was spot on with your company but Yodel delivery was not a good experience they said sorry we missed you for 2 days but my cctv showed they never called

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Just the ting I needed at a price which was good

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My product purchase had a fault and they quickly collected and replaced with new good product. This is good customer service.

Réponse de ElectroMarket.co.uk
Purchased a 15” LED PA system.
The wireless mic was faulty so when I explained to customer service that I bought it for a weekend away with friends and time was short they organised collection of the faulty unit & delivery of the new unit the next day.
I’d also expressed my concerns about Yodel being able to keep to the delivery timeframes so they very kindly used DPD.
What can I say, all sorted.
You can judge a good company on its goods but also on how it responds when things go wrong.
There is still customer service out there 👏🏻
…. and the weekend went well, thank you.

Réponse de ElectroMarket.co.uk
I’m extremely disappointed with the misinformation I was given on the phone by ElectroMarket yesterday (Friday). I wanted to buy an item to use for today (Saturday), and I didn’t want to risk ordering it for next day delivery and it doesn’t get to me so I called to ask about collection options. I was informed that their warehouse is open till 8pm on weekdays and limited hours on Saturdays, closing at 4pm. I live over an hour’s drive away so I thought rather than risk getting stuck in traffic during busy hours on a weekday, I’ll rather just go today (Saturday morning) when the roads are clear. I tried have ring up ElectroMarket only to find that they are shut today and their warehouse is not open either. Very disappointed. I really needed my item for an event today.

Réponse de ElectroMarket.co.uk
Great service and very pleased with the products. Will buy from EM again. Only hitch was learning my way around the despatch process via Yodell. Ordered five items and each had its own Yodell delivery code (I had opted for quickest delivery) but they were split between separate Yodel deliveries several hours apart. But no visibility of this so was worrying initially that order had been short-shipped requiring a call to both Yodel and EM help lines.
We have to look out for them (Yodel) as we have found they frequently skip deliveries and take back to depot if they can’t locate the delivery address quickly enough (30 seconds!). This is a particular problem for larger items that have to be delivered in person to the consignee which these were. Fortunately all were delivered in the end.
Learning point: Customer to be emailed the Carrier delivery codes for every item to facilitate easier tracking with the Carrier

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Excellent delivery and product pricing. The goods arrived next day and well packed. The radio looks good value for money and easy to set up and operate.

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Excellent & prompt service from start to delivery!

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sales rep dean was very helpful and sorted my problems quick and easy it was a very good experience would buy from this shop again in the future carl.

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