I have sent three or four emails with no response to Emma Hardie One they had promised to send me the plastic spatula that they stopped putting it in the package on the Moringa Cleansing Balm. Th... Voir plus
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I'm so surprised about the existing poor reviews for Emma Hardie. After having such a recent positive experience I've actively visited Trustpilot to write a review. Firstly, Emma Hardie product... Voir plus
Absolutely love my Emma Hardie cleansing balm and facial oil, would highly recommend their products! Unfortunately my bottle of facial oil is half full and the lid will not come off. So frustrating, i... Voir plus
I recently bought an Emma Hardie product from M&S online but after using it for a couple of weeks I noticed that the cream was separating. I contacted the manufacturer Emma Hardie directly by e-mail a... Voir plus
À propos de l'entreprise
- Clinique dermatologique
- aussi dans
- Fournisseur de produits de beauté
- Industrie cosmétique
- Magasin de cosmétiques
Informations provenant de diverses sources externes
Being one of the UK's pioneering facial specialists, Emma Hardie developed the award-winning Amazing Face skincare range for her high profile clientele, who aspire to look younger naturally. Amazing Face is Emma's capsule skincare system of multi-task...
Coordonnées de contact
Margaret Street 66-68, W1W 8SR, London, Royaume-Uni
- www.emmahardie.com
3,2
Moyen
25 avis
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Ordered the cleansing gel and they sent…
Ordered the cleansing gel and they sent me the balm in error . Contacted them numerous times and they sent me a new delivery (without ever contacting me in any way ) and again sent the wrong item . I sent In pictures showing two incorrect deliveries and again emailed
them again and again and again with absolutely no response from them. I now have two tubs of balm I don’t want and no cleansing gel and they have never once emailed me, called, text me … awful service . I have now emailed them for a full refund as I’m fed up waiting for the correct item and have ordered elsewhere. As yet no response from them.
14 octobre 2021
Avis spontané
Something has changed
Something has changed, not sure what or why. But I have used Emma Hardie products for a while now, but recently I have been unhappy with my purchases, namely the vitamin C products. It seemed great at first, but within a week of using my skin reacted quite badly, such that I had to stop completely and change to a 'calming' product to help my skin recover. I have contacted them by email, and to date I have only received an acknowledgement with what now appears to be the the usual 'We really appreciate the time you have taken to contact us, we aim to get back to all enquiries within 48 hours.' Well that was nearly 4 weeks ago now. Needless to say I will not be using your products anymore, thrown them all in the bin; I have never had a reaction to any facial products before, and I do not have sensitive skin.
16 juin 2021
Avis spontané
Super fast delivery via a reliable…
Super fast delivery via a reliable courier. Products are pricey - but some good deals on the website. Definitely worth it as a treat.
27 janvier 2021
Avis spontané
Having informed Emma Hardie about…
Having informed Emma Hardie about something being different about their facial oil, I had just finished using one previously and ordered another bottle, The only response I got when I called was that a senior manager would get back to me when they came back from overseas sales trips. Then I was told that their insurance would write a letter to me.I had written a letter about my concerns in January and made numerous calls but to date I have received no response. Is this how a company builds up their business? I have used their products for over two years and feel that they have no interest in my concerns about their product. I still have the oil in question as proof of my concern. They are not cheap and haven’t received a replacement either just being ignored!!
3 août 2020
Avis spontané
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