Beautiful set of replica WW1 medals purchased for my 95 year old Uncle so he can wear his father’s medals on Remembrance Sunday as the originals were sadly stolen. He was thrilled to receive them. Tha... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Arrived today and these are great pins, very highly recommend & very good quality and service, 5 🥇🥇 🥇 🥇 🥇 Empire Medals
Good quality, nice looking frame, if a little over priced. I do think a simple instruction sheet plus perhaps sticky pads, if this is the preferred method of mounting, should be included. This mig... Voir plus
L'entreprise a répondu
The product is excellent. The issue is the expected delivery time offered. I've purchased several items and after 6/7 weeks I make contact to receive the same comment. 'We are experiencing large... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Empire Medals brand pays homage to our great military heroes past and present to whom we salute and remain ever proud to serve. The replica medal collections are manufactured in Birmingham’s famous Jewellery Quarter using methods and skills dating back to the very first medals ever to be struck in the United Kingdom. In addition to this we also retail engraving gifts, embroidered clothing plus much more.
Coordonnées de contact
B10 Leasows Court, Queensway, TF1 7AF, Telford, Royaume-Uni
- 01952 327571
- info@empiremedals.com
- www.empiremedals.com
4,4
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
THANKYOU
Time and again I'm looking for that ribbon and every time empire medals comes through for me.THANKYOU.
19 juin 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
I ordered a medal in good faith
I ordered a medal in good faith. I had in my innocence expected that the ribbon would be attached to the medal 🏅 and it would have a pin 📌 to attach it to my uniform. But alas No.
It's of no use to me as is...unable to use it.
19 juin 2025
Réponse de Empire Medals Ltd
Thank you for your feedback, and we’re sorry to hear about your experience.
We understand your disappointment in receiving the medal in a format that wasn’t as expected, and appreciate how frustrating this must be, especially when you intended to wear it.
We will take your comments on board regarding clearer product descriptions, as this is important to help customers make informed choices.
Thank you again for your feedback—it’s appreciated and helps us improve.
Took along time for order to arrive,I…
Took along time for order to arrive,I forgot I had made an order,but well packaged.
19 juin 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Posting to Spain
Cannot fault the service and quality. One comment is that my last order to Spain which cost £5, because it was 'tracked' it will get stopped at customs and i had to pay an extra €6.39 in duty....
19 juin 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Empire Medals
Empire Medals, well what can I say than AMAZING. They bent over backwards for my order, and I will always be thankful to them.
19 juin 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Just what I ordered thanks
18 juin 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
A happy return customer
Had my grandfathers medals mounted and am very pleased with them. Great service and communication overall. A returning customer
18 juin 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
A Quality Product
Very pleased with the quality of the product and the promptness of processing the order. I had made a slight mistake when ordering, but this was dealt with immediately and without any fuss
18 juin 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Will use service agian
1 able to send medals with ease in formed immediately when they received them .2 informed when fished order and told medals where out for delivery to my address.
18 juin 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Superb service
Superb service, naturally from an MOD licensed retailer. Medals that are legitimate, the genuine article. And a wide range of services available. As always world class.
18 juin 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Buy two get one!
Update 18/06/25: The problem discussed below has been resolved and I’m adjusting my rating accordingly. items are good quality and if you are not in a hurry then it is all good.
I ordered two items, only one arrived (though there was a card stating 'Order Packed with Care' and a banana toffee sweet that doesn't really make up for it). No word on where the missing item is.
They not answer emails and didn't pick up the phone the one time I called their number.
The miniature medal I ordered and actually did receive is OK.
8 juin 2025
Avis spontané
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Fantastic service answered all my…
Fantastic service answered all my emails quickly, my partners medals were in an awful state in fact they were black, the ribbons were dirty and to be honest I had my fingers crossed the whole time they were away,
But it was well worth the wait, he is over the moon how well they look,
Highly recommend Empire Medals for cleaning and remount
10 mai 2025
Avis spontané
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Medal frames are trash.
If you’re going to purchase one of the medal frames with regimental colours as a background don’t waste your money. Whilst its construction is solid, that’s the only good thing about it. The finish on my Royal Engineer background was so dark that it may as well have been black in colour. Don’t bother upgrading the plaque, it’s rubber and looks horrendous. Plus you have to attach it yourself. Same goes with the clip that will hold the medals. Just spend a little more elsewhere, their frames truly aren’t worth it.
12 juin 2025
Avis spontané
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Brilliantly made good quality items.
Brilliantly made good quality items.
Delivery took a while due to not being dispatched but over all a good service
20 mai 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
Got what I asked for good quality good…
Got what I asked for good quality good service thanks
21 mai 2025
Réponse de Empire Medals Ltd
Hello. Thank you for taking the time to leave us a review. We are glad that you’re happy with the service provided! We hope to see you again soon!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.