Following the recent completion of our remortgage transaction, the Enact team were extremely helpful and proactive throughout the whole process. They made sure everything went smoothly and kept... Voir plus
L'entreprise a répondu
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Really simple remortgage process. All prepared well in advance and got to interact with my case handler when I needed to discuss details. Since I last used them, the online system is far better and ma... Voir plus
L'entreprise a répondu
Great conveyancers, would absolutely use again. We only had about 2 weeks to complete our remortgage (due to an omission by our lender first direct), yet somehow they managed to complete in time. Shan... Voir plus
L'entreprise a répondu
Remortgage process with Nationwide, which were using Enact as Conveyancer. Had no issues with any of the process, and advice and documents were explained well. Website Portal they used was pretty... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Enact Conveyancing
Écrit par l'entreprise
- 20+ years of conveyancing experience
- Available 8am until 8pm – we work around your lifestyle
- Get real-time updates online to track your sale/purchase
- Join over 2 million people who have completed their transactions with Enact
- Receive a fast, reliable and stress-free conveyancing service
Established in 2000, Enact Conveyancing has been at the forefront of the conveyancing market, working with over 2 million customers since launch. Our focus is on delivering high-quality, efficient, and innovative property and conveyancing services.
Our experienced conveyancers are passionate about the work they do and pride themselves on providing you with an outstanding, personalised service from start to finish.
Moving house can be a stressful and complex process, that is why our conveyancing team is on hand from 8:00 am to 8:00 pm Monday to Friday to help you every step of the way.
We also provide you with access to our market-leading online case tracker, allowing you to view vital information, complete paperwork, and contact your dedicated case handler through secure messaging at a time convenient to you.
Visit our website to find out how we can help you, or to get an instant conveyancing quote. Visit our website Contact us
Coordonnées de contact
4,6
Excellent
14 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de Enact Conveyancing
Good Morning Nora Datt, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Had a remortgage for a divorce…
Had a remortgage for a divorce settlement. Enact, where very helpful and understanding, very helpful throughout the process,
22 juin 2026
Avis spontané
Réponse de Enact Conveyancing
Good Morning Mo, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Great Customer care
Great Customer care, informative Application
Thank you
3 septembre 2026
Avis spontané
Réponse de Enact Conveyancing
Good Morning Sayed, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Enact: Remortgage Support
Enact supported us through our recent remortgage, and everything was extremely smooth.
The technology worked well as the main platform to communicate through and share documentations, and the human contact we had was also very helpful and professional. Thank you.
1 septembre 2026
Avis spontané
Réponse de Enact Conveyancing
Good Morning Owen Hall, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Very happy with service
Very happy with service even though it was offered by the bank that I was remortgaging with . Prompt , courteous, professional.
3 septembre 2026
Réponse de Enact Conveyancing
Good Morning Londondoc, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Good and reliable service
We had remortgage processed by Enact. They are great. All the communications are prompt. The processing was efficient and completed on time. A reliable service and highly recommand.
18 août 2026
Avis spontané
Réponse de Enact Conveyancing
Good Morning Zhijun Du, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Recent remortgage …
Recently remortgage and used Enact for the conveyancing. The process was straightforward. Particularly liked the fact that everything was online, very easy to follow and keep track of the process. Would definitely recommend and will use again in the future if needed.
25 août 2026
Avis spontané
Réponse de Enact Conveyancing
Good Morning Allyson Webster, thank you for your brilliant feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Awful experience.
Awful experience.
Tracker app is poorly monitored leading to unnecessary delays
3 septembre 2026
Avis spontané
Réponse de Enact Conveyancing
Good Morning Nick Rowton-Lee, I am extremely sorry to read that you are not happy with the service that you are receiving. I have located your file and escalated this to a senior manager to be reviewed as soon as possible. Kind Regards, Abbie
Enact did an amazing job
Enact did an amazing job, made the whole process easy and I would definitely recommend them
3 septembre 2026
Avis spontané
Réponse de Enact Conveyancing
Good Morning Jonathan, thank you for your brilliant feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Enact Solicitor
I recentlyused Enact Solicitor, and I can honestly say they were wonderful from start to finish. The service was highly professional, and I felt supported throughout the entire process.
What stood out most was their clear communication—they explained everything in a straightforward way, answered my questions promptly, and kept me updated at every stage. Their knowledge and attention to detail made a real difference, and I always felt confident in their advice.
Overall, I would highly recommend Enact Solicitor to anyone looking for a solicitor who is both professional and genuinely caring about their clients. Thank you for making a potentially stressful situation feel much easier.
28 août 2026
Avis spontané
Réponse de Enact Conveyancing
Good Morning customer, thank you for your fantastic feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Very quick
Very quick, completed on remortgage in 6 weeks
Very helpful with answering questions
14 août 2026
Avis spontané
Réponse de Enact Conveyancing
Good Morning Amanda Gaye, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Diabolical service on my recent two…
Diabolical service on my recent two remortgage applications. Duplicated request for information, very very slow responses and zero empathy and assistance. I made a written complaint was told by the internal inquiry, they could find no fault . My advice would be to avoid using Enact at any cost
4 août 2026
Avis spontané
Réponse de Enact Conveyancing
Good Morning Andrew Wood, I am extremely sorry to read your comments. Unfortunately, I will not be able to locate your details on our system based on the information provided. I will contact you via Trustpilot for further information so I can escalate this to a senior manager. Kind regards, Abbie
Réponse de Enact Conveyancing
Good Morning Mouzinho, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Best customer service
They were very helpful in answering all the questions. They were very quick in terms of doing all the remortgage. I really liked their customer service skills when i kept calling them.
29 juillet 2026
Avis spontané
Réponse de Enact Conveyancing
Good Morning Syed Ahmed, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Support with remortgage
Great communication and very prompt and efficient with the whole process. Fast reliable service and easy to follow information was provided all through.
3 septembre 2026
Réponse de Enact Conveyancing
Good Morning Rebecca Morris, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Very quick and efficient after a slight…
Very quick and efficient after a slight problem early on. Completed everything timely and no major issuses
2 septembre 2026
Réponse de Enact Conveyancing
Good Morning Taydal, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
The Enact portal is easy to navigate…
The Enact portal is easy to navigate and easy to upload documents etc
You can also speak to an agent via the phone straight away if needed .
Meagan was superb with my conveyance case
5 ⭐
10 août 2026
Avis spontané
Réponse de Enact Conveyancing
Good Morning David Deutsch, thank you for your excellent feedback. I'm really pleased that you found the service efficient and I'll be sure to pass your comments onto Meagan. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Never Use Them - Avoid at all costs
Our Bank has appointed Enact as the solicitor firm to organise our re-mortgage. We are currently with Barclays moving from a fixed rate to a offset mortgage which involves almost getting a new mortgage with the same bank.
We started the process at the start of June with a clear intention of finishing it for 1/9/26 when our fixed rate ended.
Enact was appointed towards the end of June and from 29/6/26 when we received the first questionnaire, we have been answering their questions and following up any actions promptly. We went away on holiday in August and asked to be sent any documents they may need to us in advance so that we could provide them everything to avoid delays. Nothing was requested - all was in order. Then mid of August they send the deed which we managed to intercept and send from abroad. 25th August they realise they need joint bank details for any excess funds (it is a product change and will not have excess funds) - mandatory form which we were unable to fill till the 30/8/26 and without this form they cannot not complete the mortgage. They could have held on to the excess funds awaiting the form and still completed on the mortgage.
We have been calling them from 1/9/26 and have escalated, asked to file a formal complaint but no resolution yet.
So in short - avoid and do not use - they give different excuse every time and seem unable to do simple re-mortgage, respond to emails or call backs esp Donna who is our Case Worker and Christine who is the Team Leader - no call backs even though requested multiple times.
All staff are ineffective and unable to conclude matters even in 2 plus months when all information is provided.
I would rather move my mortgage to another provider than work with Enact again.
3/9/26 -Abbie - this seems to be your normal response to all complaints but I can confirm my issue has still not been resolved.
2 septembre 2026
Avis spontané
Réponse de Enact Conveyancing
Good Morning Rupa Bhola, I am extremely sorry to read that you are not happy with the service that you are receiving. I have located your file and escalated this to a senior manager to be reviewed as soon as possible. Kind Regards, Abbie
Very easy online portal
Very easy online portal. Good human response when needed. Overall smooth process and reasonable costs.
2 septembre 2026
Réponse de Enact Conveyancing
Good Morning Skam19, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Enact Service review.
Quick response times, sticking to timelines, easy to work with.
2 septembre 2026
Réponse de Enact Conveyancing
Good Morning Taniya, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
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