Booking process was really quick and easy. Received a message within 5 minutes of booking from Luke, the assessor. He introduced himself and arranged to attend 2 days later. He called me half an hour... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The gentleman thar attended my property arrived at time agreed, was very polite, thorough and easy to talk with. The price was also excellent for the assessment and time taken and in line for propert... Voir plus
L'entreprise a répondu
People were fine but the fact that your company was acting under different names was extremely confusing and undermined the confidence in your system. You need a single clear graphic identity.
L'entreprise a répondu
It would have been 5 stars, as the evaluator arrived on time and did his job prudently, but the accounting office decided to double charge me, and not saying anything until I found out from my credit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de energyperformancecertificates.co.uk
Écrit par l'entreprise
energyperformancecertificates.co.uk is an Eco Approach and PropCert company, specialising in a range of property certificates and services including;
-
> Solar
> Air Source Heat Pumps
> EPCs
> EICRs
> Gas Safety Certificates
> New Build Services + more
Coordonnées de contact
182a High Street, BR3 1EW, Beckenham, Royaume-Uni
- 0203 397 8220
- support@energyperformancecertificates.co.uk
- www.energyperformancecertificates.co.uk
4,4
Excellent
28 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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This company give misleading quotes and…
This company give misleading quotes and bury additional charges in their terms and conditions, emailing me after the survey was carried out asking for an additional £30 because of the size of my house despite knowing it was a four bed! We phoned to get another quote to clarify and had to question agent several times about additional charges before he admitted a house over 150sqm would incur an extra charge. When we said we were looking for a cheaper quote he said he would match it!! They are dodgy and basically holding people to ransom. I will not pay them anymore so they won’t give me my certificate. DO NOT TRUST THEM!
20 août 2026
Avis spontané
Réponse de energyperformancecertificates.co.uk
Good afternoon - and thank you for your review.
We apologise that your experience with our company was not a positive one.
We have requested more information so that we can locate your order and look into this further for you.
As per our Ts and Cs, all prices quoted for EPCs are up to and including 150m2.
Once we have received the additional information requested, we will look into your case for you.
Best Regards
Réponse de energyperformancecertificates.co.uk
Thank you for taking the time to leave such a positive review.
It is much appreciated.
Joe Brennan
Head of compliance and certification
they did the job in the end but took…
they did the job in the end but took ages to get it organised,
18 août 2026
Réponse de energyperformancecertificates.co.uk
Thank you for taking the time to leave a review.
We are sorry that it took longer than expected to complete your EICR.
All feedback is much appreciated as it helps us improve where we are not getting things quite right.
Best Regards,
Joe Brennan
Head of Compliance and Certification
Réponse de energyperformancecertificates.co.uk
Thank you for your review! We are glad your experience was a positive one!
EPC assessment
I was not happy with the initial assessment and rating as I had just renovated the property with upgraded energy savings lightings and windows throughout . I had called for a new assessment because of the upgrades. I was surprised the new windows throughout were rated poor worst than old windows. I thought this should have been obvious when they assessor visited. Nevertheless this has been reviewed and revised.
19 août 2026
Réponse de energyperformancecertificates.co.uk
Thank you for your review.
I am glad ther assessor corrected the error and provided you with an accurate certificate.
Many Thanks,
Joe Brennan
Head of Compliance and Certification
Amazing service from start to finish
From start to finish this service was efficient, effective and quick and easy. There were no issues, the independent assessor was on time, brilliant and I’d absolutely recommend this service
24 août 2026
Réponse de energyperformancecertificates.co.uk
Thank you for your review!
Slow between the check and upload of…
Slow between the check and upload of the new certificate.
Nothing changed lower rating
Not overly impressed
30 août 2026
Réponse de energyperformancecertificates.co.uk
Thank you for taking the time to leave a review.
We appreciate all feedback as it helps us improve in areas where we are not getting things quite right.
We are sorry that, on this occasion, the service took longer than expected
Best Regards,
Joe Brennan
Head of compliance and certification.
Réponse de energyperformancecertificates.co.uk
Thank you for your review!
Exactly as it should be!
They let me know who was coming and when. He turned up on time, explained what he was doing and was very polite and helpful. A very positive experience
23 août 2026
Réponse de energyperformancecertificates.co.uk
Thank you for your review!
Easy process
Booked an EPC which was done after only a couple of days. The assessor was polite, friendly and efficient. I received the certificate on the same day. The whole process was very easy.
27 août 2026
Réponse de energyperformancecertificates.co.uk
Thank you for taking the time to leave your review. We appreciate it!
Joe Brennan
Head of Compliance and Certification
I would use this service again.
The transaction went very smoothly. I was notified at all points when setting up the appointment, and also when the surveyor was running a little late.
It was an efficient process from start to finish, and I would use this service again.
27 août 2026
Réponse de energyperformancecertificates.co.uk
Thank you for taking the time to leave your review. We appreciate it!
Joe Brennan
Head of Compliance and Certification
Réponse de energyperformancecertificates.co.uk
Thank you for your positive review!
Joe Brennan
Head of Compliance and Certification
Réponse de energyperformancecertificates.co.uk
Thank you for your positive review!
Joe Brennan
Head of Compliance and Certification
Great Service from start to finish
Great, quick service to arrange appointment at time convenient to me. Assessor was polite and friendly and job completed quick and easy. Certificate was available really quickly. Would recommend.
28 août 2026
Réponse de energyperformancecertificates.co.uk
Thank you for your positive review!
Joe Brennan
Head of Compliance and Certification
Réponse de energyperformancecertificates.co.uk
Thank you for your positive review!
Joe Brennan
Head of Compliance and Certification
Réponse de energyperformancecertificates.co.uk
Thank you for your positive review!
Joe Brennan
Head of Compliance and Certification
Engineer made many mistakes we do have…
Engineer made many mistakes we do have secondary heating all new led lighting all windows are in good condition no damage of any type
27 août 2026
Réponse de energyperformancecertificates.co.uk
Hello Juliet,
Thank you for taking the time to leave a review.
I have asked the assessor to contact you to discuss your EPC and correct any errors.
Apologies for the inconvenience.
Best Regards,
Joe Brennan
Head of Compliance and Certification.
No messing about…
My phone point of contact and Brendan who carried out the performance review, were borh friendly and efficient in their respective roles. Each transaction was delivered speedily from request to appointment and payment. No messing about, job done.
20 août 2026
Réponse de energyperformancecertificates.co.uk
Thank you for your positive review!
Joe Brennan
Head of Compliance and Certification
EPC Certificate
Guy totally professional, informative, covered his shoes whilst carrying out the EPC. Thank you.
20 août 2026
Réponse de energyperformancecertificates.co.uk
Thank you for your positive review!
Joe Brennan
Head of Compliance and Certification
PUNCTUALITY
20 août 2026
Réponse de energyperformancecertificates.co.uk
Thank you for your positive review!
Joe Brennan
Head of Compliance and Certification
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