Energy Resources is a disreputable…
Energy Resources is a disreputable company. They are the bottom-feeders of the energy world. We moved out of our apartment for a complete renovation in April 2022. The apartment was not occupied again until the new owners moved in February 2023. Despite this ERC - Energy Resources Corporation keep sending us Electricity, Hot and Cold water bills every month. We contacted them before we moved out and on numerous occasions after - by phone and email - to let them know at no one was living in the apartment. At no time did they come out to read our meters - the numbers they were quoting on their invoices were fictitious estimates - yet they kept sending increasing bills each month.
By early 2023 we had sold the apartment, having never moved back in. It was only after I was diagnosed with breast cancer we decided to get ERC out of our lives and pay their immoral and fictional bill. We called them and paid the bill. However, they said there was an extra month that we now owed on top of this $800 that was not included in the $800 invoice. We told them to go jump and paid the $800. Now in May 2024, we have a bill collection agency, Marshall Freeman Collections chancing us for payment for this $128.
In the middle if all this we contacted the Ombudsman and the Office of Fair Trading. Each time we were told this does not fall under our area - so the government is useless, which is why these unconscionable company’s can get away with this fictitious charging estimates.
My message is, don’t under any circumstances, deal with ERC or Energy Resources Corporation based Currimundi in Queensland.