Englishchaindirect Avis 2

Chain are non returnable however upon arrival they are low quality, tacky.

The company is greedy, and works in a way that the costumer would lose a lot o money if they are not happy with their products.

Also bought hooks that requires 4 screws and the website did not say screws were not included.

Contected costumer service regarding shipping and they said I would have to pay £7.50 to amend anything from my original order despite the fact that I already spent £90 on my original order.

Contacted the company and asked for a recommendation for chain to use for my for my dogs. I received a quick response from the company recommending a chain that was quite expensive. I ordered 4 lengths of chain based on the companies recommendation. Once they arrived I realised that they were so heavy a horse would have issues dragging these around. They could be used as tow chains for cars they are so thick. I contacted the company again and have been completely ignored. As all sales are final they wouldn't even do an exchange where I would lose money for a lighter chain in the exchange. So if you use this company do your own research. I asked for a chain for a dog not an elephant. Sad as it is a quality chain, but the company is shady at best... I found a different company that I have used to replace these monster chains.