Chainsdirect Avis 47

I don't think they're a scam, but they are a bit slapdash. I ordered a Stihl Cut Kit 1 for my GTA 26. Instead of the cut kit I received - pretty promptly - a loose bar guide and a single chain. The cut kit should have 2 chains so I tried to contact them. With no reply to a couple of emails I tried the contact form on their website and got a response from Luke who said they'd run out of kits so sent the parts to avoid me waiting. I pointed out the lack of a second chain and Luke apologised and said he'd put one in the post. It arrived 2 days later. So good price, quick delivery, a bit slapdash, but put things right.

Don’t use this company SCAMMERS
SCAMMERS
Took my money didn’t receive chainsaw don’t answer there calls and don’t reply to their emails

Great company until they get your order wrong, and then they just ignore your messages.

Fantastic service from the Chainsdirect team, ordered a chain one day and it arrived the next. All at a very competitive price and a genuine Stihl item.
I will be back. Well done.

Bracelet ordered Thursday delivered Saturday... Excellent!! Love the item it's prefect, just what I wanted. Will definitely order from this company again and highly recommended *****

I used to order all the time they would get back to you instantly this time over a week for order to arrive. Ignored email. I thought I bet they changed owners and correct!

Great service, always post items quickly and very helpful customer service.

Always purchase from this company. Placed order 2.30pm yesterday, and delivered 9.00am today. Never let me down yet. Web site good too. Easy to reorder items. Can't think of a negative issue over the years

Ordered two chains one day and received them the next, excellent service.

Arrived quickly and well packaged.

Had trouble finding a 34 link chain for Oregon PS250 Polesaw, as most 8" chains I could find were 33 link. This website had them and they were the cheapest I could find.

I have ordered 3 stihl chainsaw chains at different times and all arrived the next day.genuine parts would recommend and will be purchasing from in the future.

Chains delivered less than 24hrs after placing order. Excellent service and competitive pricing.

Excellent service, chain delivered the very next day.
Just what i wanted, very good quality.

Never dealt with this company before . They take your money and run. I ordered a chain and bar for my saw and now find that the chain is to short that was the chain recommended for the bar. E mailed them and had a reply asking what i received and have heard nothing since. Looks like they want your money without the problems.

Ordered 2 x chains, constantly emailed them asking where they were for weeks. Phoned them (when i could get through), eventually they picked up and said they had been delivered. We have never had these and they were not interested in investigating why.

Very quick delivery, even though was told to expect possible delays. Excellent service, thank you

Excellent service received sharpening files within 24hrs,1st time used this company but it won't be last. Thanks Barry

The company I bought my chainsaw didn't have any chains in stock, give me the code for the one I needed and chainsaw direct had one in stock, ordered it at 4pm Saturday come in the post Tuesday morning, top quality delivery service and easy website to use :)

I have used Chainsdirect probably a dozen times now, I cannot praise them highly enough, very efficient and the chains are alway here within 48 hrs. Even throughout lockdown service was perfect.

Excellent service got the right chain at an excellent price and delivered before the due date. Lots of companies can learn from this company on how to give 1st Class service. Thank you.