Ordered a Carhartt Tshirt (which is great by the way) which got delayed thanks DHL. The EQVVS team were so responsive and helpful to my enquiries to see if they could help track it down as the DHL lin... Voir plus
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Terrible experience as a first-time customer. Order placed with next day delivery. DHL obviously lose the parcel and it takes me to chase EQVVS for an update. To add insult to injury - I then ha... Voir plus
I bought a Ralph Lauren jacket which developed a manufacturing fault . RL told me that I had to contact Eqvvs re my issue. I contacted Eqvvs by email and had an immediate phone call back from Dominic... Voir plus
L'entreprise a répondu
EQVVS - the website is well laid out and easy to navigate. Description of the item is full and accurate. Payment was easy there are several ways to pay covering every reasonable possibility. My items... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
EQVVS aims to provide the latest on-trend, premium menswear brands to push the boundaries of our fashionable shoppers.
Coordonnées de contact
High Street 281, LN2, Royaume-Uni
- info@eqvvs.co.uk
- www.eqvvs.co.uk
4,0
Bien
481 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ralph Lauren jacket arrived really…
Ralph Lauren jacket arrived really quickly and good tracking.
Also was a good price and eqvvs only one who had the navy colour. Even Ralph Lauren didn't have it in stock.
** I'm sure plenty people like me thought the name is equus. Checked that name on trust pilot and the 20 % 1 stars reviews put me off ordering from here for a good while.
15 janvier 2026
Avis spontané
Great fit.jacket
Great fit.jacker lovely colour very light weight.It was made well.
12 janvier 2026
Avis spontané
5 star service
Ordered a Stone Island overshirt , paid for Saturday delivery & it arrived on time...what made it a 5 star was how it was packaged....absolutely first rate service from EQVVS & i look forward to more purchases
17 janvier 2026
Avis spontané
Raplh lauren Jumper
Raplh lauren Jumper, shrunk while washed correctly. Was told by customer service must have washed incorrectly. noting they can do.
Poor service all round, avoid ordering with them.
2 janvier 2026
Avis spontané
Purchased a jacket from EQVVS…
Purchased a jacket from EQVVS unfortunately didn’t fit me , Tavis dealt with the return very quickly and kept me informed all the way through , will be using this company for future purchases
5 🌟
27 novembre 2025
Avis spontané
Réponse de EQVVS
Thanks so much for the cracking review - Tavis will be absolutely buzzing to get the shoutout. Glad the return was handled quickly and smoothly for you.
We’d love to help you out again on your next purchase!
EQVVS
VERY RELIABLE
I could have got the 2 t shirts around the same price as another seller and the delivery charge was a bit less, but having used EQVVS last year, I was really impressed by the speed of the delivery and communication from EQVVS that I used them again and for the same great service.
20 novembre 2025
Avis spontané
Réponse de EQVVS
Really appreciate the thoughtful review. Means a lot that you chose to shop with us again because of the service. We’re so chuffed our delivery and communication won you over twice!
Hope to have you back for round three soon.
EQVVS
Not received my £800 order and completely ignored for weeks
My order has not been delivered to me as DPD returned it back to the sender for no reason, I called DPD and they told me I have to take it up with the store (EQVVS). I have messaged them and emailed them almost 3 weeks ago with absolutely no reply since, and have called them about 10 times also. Their phone line is an automated message saying just. To email them. Total scam company. Have to go through my bank to get my money back now
19 novembre 2025
Avis spontané
First class customer service & great products
Ordered a Carhartt Tshirt (which is great by the way) which got delayed thanks DHL. The EQVVS team were so responsive and helpful to my enquiries to see if they could help track it down as the DHL link had stopped working, and they even refunded my postage because of the delay in arrival. That's how you do customer service, even when it wasn't their fault, and I'll be shopping with them again as a result! Thanks guys
17 novembre 2025
Avis spontané
Very happy with the items I ordered
Very happy with the items I ordered, deliver was quick and I was informed what was happening every step of the way.
Thank you 👍🏼
17 octobre 2025
Avis spontané
Quality products & delivery
Ordered my Stone Island jacket on the Friday & arrived 9.00am Saturday by Royal Mail..Excellent service...the jacket is fantastic & another painless purchase from EQVVS...They have some excellent pieces & will buy from them again...Recommended.
27 septembre 2025
Avis spontané
Réponse de EQVVS
Hi Robert, thank you for the 5 star review! We’re happy to hear that you’re pleased with your purchase and the speedy delivery. Your support means a lot to us, and we can't wait to see you again soon!
EQVVS
Designer t shirt
Excellent service, quick delivery, good quality t shirt,Christmas present for my son.
17 septembre 2025
Avis spontané
Réponse de EQVVS
Hi Susan, thank you for the 5 star review! We're glad to hear you're impressed with our service and quick delivery. We appreciate your lovely comments, and hope your son loves his new t-shirt!
EQVVS
I popped in a Monday afternoon for a…
I popped in a Monday afternoon for a quick browse. I very quickly got chatting to the guy behind the counter. I didn’t catch his name.
Long story short he was sound. Really helpful and made sure I was well looked after. Ended up copping a Columbia zip fleece and a new Faded T-shirt.
Will definitely be coming back 👌🏼
8 septembre 2025
Avis spontané
Réponse de EQVVS
Hi Christian, thank you for such a great review! It's fantastic to hear how amazing your experience was in-store and how helpful the shop floor member was (don't worry, I'm sure we can track down who it was to give them the praise they deserve).
We hope you love your new Columbia and Faded pieces, we can't wait to see you again soon!
EQVVS
Arrived quickly
Arrived quickly. Exactly as described. Easy transaction. Well pleased.
9 septembre 2025
Avis spontané
Réponse de EQVVS
Hi Joan, thank you for the 5 star review! We're happy to hear you've had such a great experience with us. We try to make the shopping experience as smooth as possible, so it's great to hear that you felt this was the case. Hope to see you again soon!
EQVVS
Quality tshirt
Quality tshirt, perfect fit and excellent service,quick delivery.
2 septembre 2025
Avis spontané
Réponse de EQVVS
Hi Darren, thank you for the great review! We're happy to hear you love your new t-shirt and out service/delivery was top notch. We can't wait to see you again for some new finds!
EQVVS
Réponse de EQVVS
Hi Donna, thank you for the 5 star review! It's great to hear how happy you are with our service and speedy delivery. We hope to see you again soon!
EQVVS
Popped into your store in Lincoln on…
Popped into your store in Lincoln on 22nd August. The team were super helpful. Nothing was too much trouble. I bought a t-shirt for my birthday.
The lady at the checkout and the whole team were superb.
Thank you.
22 août 2025
Avis spontané
Réponse de EQVVS
Hi, thank you for the great review! It's fantastic to hear how helpful our team was, and I'll make sure i feed this back to them. We appreciate the lovely comment and hope to see you again soon!
EQVVS
Amazing service nightly recommended…
Amazing service nightly recommended thanks ☺️
22 août 2025
Avis spontané
Réponse de EQVVS
Hi Kelly, thank you so much for the 5 stars! We appreciate your positive comments, and hope that you love your order! Thank you again, we hope to see you return soon!
EQVVS
You canceled 2 out of 3 items & had to…
You canceled 2 out of 3 items & had to issue a refund, so I guess really poor customer satisfaction on my 1st purchase with you as you failed to provide what I ordered
18 août 2025
Avis spontané
Réponse de EQVVS
Hello, thank you for your feedback! I'm really sorry to hear that we we're unable to fulfil your full order. If you would like to, you can drop us an email at info@eqvvs.co.uk, we can talk about this further?
We appreciate you taking the time to express thoughts and we will take this feedback on, to improve going forward.
EQVVS
Very good and when Royal Mail had a…
Very good and when Royal Mail had a problem with the delivery EQVVS rectified it very quickly
19 août 2025
Avis spontané
Réponse de EQVVS
Hi Liz, thank you for the 5 star review! I'm glad we managed to get this delivery issue sorted for you so quickly, we hope the Ralph Polo is just what you were wanting. We look forward to seeing you again!
EQVVS
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