My case was very specific. The thing is, I live in Kazakhstan, and there's no way to find a rare printer part I needed anywhere nearby. Thankfully, this company agreed to help me. After carefully disc... Voir plus
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My case was very specific. The thing is, I live in Kazakhstan, and there's no way to find a rare printer part I needed anywhere nearby. Thankfully, this company agreed to help me. After carefully disc... Voir plus
L'entreprise a répondu
It has been a great experience working with Ben Eaton and his team. He has excellent product knowledge and helped us choose the correct product for our needs. ERS provided us with a wide range of sa... Voir plus
L'entreprise a répondu
Outstanding customer service. My printer was lost by the courier, and instead of making me wait while they investigated, ERS kept me updated, called me back when they said they would, even when it wa... Voir plus
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We have worked with ERS for many years and cannot fault the service in any way. They respond quickly to all enquiries and have never disappointed us with delivery. Their professionalism is seco... Voir plus
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Écrit par l'entreprise
We’re here to help you find the right hardware, software, and/or complete solution for your business’s requirements (completely tailored, we know, no two companies are the same). Backed by a friendly team of specialists, we provide free expert advice and can offer a range of enterprise services which include the likes of end-to-end project management, nationwide site visits, and unmatched support.
Whether you’re in need of an off the shelf standard label roll, an entry-level scanner for your small business or an industrial label printer to increase operational efficiency, we’ve got you covered. Find all our products online along with accompanying accessories and warranties. Need some assistance? Give our team a call on 01234 855 300, or email sales@ersltd.co.uk.
Écrit par l'entreprise

11 & 13 Railton Road, MK42 7PW, Bedford, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Had the stock, fair prices and sent right away. the way everyone else should be.
Probably the most helpful and super efficient company I have dealt with for years! Fantastic service, incredibly knowledgeable and super friendly. Quick delivery too! Highly recommend!

Réponse de Electronic Reading Systems Ltd
Ordering the item was easy and good experience of purchasing. Lead time of delivery was acceptable as well.

Réponse de Electronic Reading Systems Ltd
Flexible on delivery time even when it was changed the day before. arrived on time

Réponse de Electronic Reading Systems Ltd
Bought a set of ink cartages from ERS, unfortunately one was faulty. Customer service was great and the faulty cartridge was replaced within a couple of days.

Réponse de Electronic Reading Systems Ltd
Product was in stock, delivered first thing next day, all as expected 👍

Réponse de Electronic Reading Systems Ltd
Ordering is very straightforward, every step in the process from initial order to delivery is followed up with an email, what more do you need

Réponse de Electronic Reading Systems Ltd
Very helpful staff, competitive price, goods in stock and delivered on time.

Réponse de Electronic Reading Systems Ltd
Great customer service and speedy delivery .Thanks!

Réponse de Electronic Reading Systems Ltd
Very impressed.
There was an issue with payment going through but I was contacted promptly via email. Gave ERS a call and all was sorted very quickly and labels turned up on time next day. Excellent customer service.

Réponse de Electronic Reading Systems Ltd
Ben is always so helpful. Very easy to order get prices and for the order to come. Great Service Thank you ERS.

Réponse de Electronic Reading Systems Ltd

Réponse de Electronic Reading Systems Ltd
ERS is an excellent business - truly faultless! They go the extra mile to help, and then some... I have worked in the tech space for a few years, and have never come across a vendor that comes close to having the integrity of ERS Ltd. They are truly exceptional.
The sales team is profoundly knowledgeable and instantly relatable. It's obvious that they care about what they are doing, and about their customers, providing complex solutions, but making it all feel so easy. Ben had my trust from the get-go. I am deeply grateful to him for taking all the pain out of making difficult decisions. The solution is perfect for my business needs.
Wild As The Wind is a natural cosmetic and essential oil business with very specific requirements. Essential oils destroy most labels on contact! Ben sent me pre-printed labels, that were mock-ups of the professional labels we were already using, on different types of print stock. I used them like crash test dummies, doing my level best to decimate them with countless essential oils, and plenty of elbow grease. They were indestructible. I was over the moon!
The process was so easy and seamless that the conclusion to my research arrived a lot faster than anticipated. I had all my answers, but wasn't ready to commit. Wild As The Wind Essential Oils was on the move to Somerset, from Devon, and the last thing I needed was to acquire new equipment, only to ship it on.
Not once did I feel an iota of pressure to buy the equipment, despite the convoluted process involved in determining the correct solution, and the time investment on the part of ERS. Ben simply wished me well with the move and said he'd be there for me once I'd established the business in its new home. And, of course, he was!
I purchased the brilliant Epson Colorworks C4000 printer, Bartender software, and a lovely big box of print stock a few months later.
The journey wasn't over, by a long chalk... booting up the hardware and software, generating the designs in Bartender, and then getting them to print reliably, in the way that we needed them, were all demands that presented us with a plethora of issues. Thankfully, the bountiful skill set of ERS made up for the pitiful dearth of skills at our end!
Jeremy, the ERS software expert, with the patience of Saints, painstakingly guided us from one step to the next, resolving one issue after another... after another... after another... It was seemingly endless!
But, finally, one day, we put all of our new-found knowledge together, and the new Wild As The Wind labels were born! They are beautiful!
Thank you so much Ben and Jeremy, and ERS Ltd! You are wonderful! And, you have my deepest gratitude.

Réponse de Electronic Reading Systems Ltd
FANTASTIC SERVICE
After being let down by a previous supplier l called ERS at 15:50pm in desperate need for this printer and they delivered it to us the following day and even arrived in the morning!!!. Def recomend to use this company and will continue to use them for the toners etc.

Réponse de Electronic Reading Systems Ltd
Darius is very supportive and knowledgable, he guided me towards the right product which fulfils my requirement and processed the order quickly.
I totally recommend ERS services :)

Réponse de Electronic Reading Systems Ltd
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