Espa is what my beautician uses in her salon so been hooked for a while I have bought the Christmas advent but already using the items . Espa produces fantastic affordable skincare products using only... Voir plus
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Amazing value for money! The selection of products is perfect for my needs, with a great variety of ESPA favourites. I was especially impressed with the gua sha tool included — such a lovely bonus and... Voir plus
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I was more than disappointed that after spending over £170 the free gift that had only just been notified tome(24hrs) prior was no longer available This is the second time I have experienced this... Voir plus
L'entreprise a répondu
Website easy navigate, good level of detail regarding products. The speed from ordering to receiving has been excellent. Love the products full of wonderful smelling essentials oils.
À propos de l'entreprise
À propos de ESPA
Écrit par l'entreprise
ESPA Skincare
Helpful Links
About us
At ESPA we are guided by a holistic philosophy, caring for your whole wellbeing, focusing on creating naturally effective skincare products which deliver results you can see and feel. Our expertly formulated products are not only beautiful to use, with luxurious textures and sensorial mood enhancing aromatics, but they also protect the long term health and beauty of the skin.
Loved by our customers all around the world, our formulations contain unique combinations of plant extracts, marine actives and essential oils to create the most effective, natural products.
Every product is expertly crafted to deliver an ESPA sensory experience through the beautiful aromatherapy blends and the unique formulation textures.
Our aim is to help you to look and feel your best every day, by offering natural products for beautiful skin and a renewed sense of inner calm.
Coordonnées de contact
Crosby Way, GU9 7XX, Royaume-Uni
- www.espaskincare.com
4,6
Excellent
12 k avis
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Quick delivery and excellent products
Bought as Christmas presents for family but went to a friend’s house who had the hand wash and hand cream and thought it was so lovely!
Delivered very quickly
31 août 2026
Réponse de ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Réponse de ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
service was great came next day
30 août 2026
Réponse de ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
I did not receive my order
I did not receive my order. I paid extra for next day delivery and Evri did not deliver it. The shared a photo claimng proof of delivery which coud have been anywhere. I shared the photo on our street's FB group, asking neighbours to check for the order and no one had it. When I tried to contact Evri to inform them this was not posdible. Similarly I tried to email ESPA to inform you but I was informed the email address did not not exist by gmail.
This was extremely dissapointing because it was a birthday gift. I informed my bank to reclaim payment. I'm consideri g a complaint to Consumer Services.
26 août 2026
Réponse de ESPA
Hello,
We are truly sorry to hear about the significant issues you've experienced with your recent order, especially given it was intended as a birthday gift and you paid for next-day delivery. We understand your frustration regarding the delivery problem with Evri and the difficulty you faced trying to contact us via email. We are actively investigating the email issue and the delivery discrepancy to prevent this from happening again. We appreciate you bringing this to our attention.
A message has been sent to your account.
Kind regards,
Liam
great product and great service
30 août 2026
Réponse de ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
A good product and quick delivery
30 août 2026
Réponse de ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Réponse de ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Réponse de ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Discount as although I use espa…
Discount as although I use espa products I find prices very high and only buy when offers are available. I love my facial wash. The smell, the texture, the little beads melt and my skin looks and feels squeaky clean without feeling tight or dry. I should add espa customer service is first class.
29 août 2026
Réponse de ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Réponse de ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
A great experience shopping on ESPA…
A great experience shopping on ESPA website, easy to navigate and speedy delivery. Definitely be shopping again.lovely products and well pleased with the face cloths.
28 août 2026
Réponse de ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Just to say,
Just to say,
Thank you, Andile.
I have just received my Optimal Skin Pro-Serum bottle.
It was very kind of you to sort it out for me.
Much appreciated.
Best wishes,
Audrey
26 août 2026
Avis spontané
Réponse de ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Réponse de ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
The ESPA facemask is excellent and I…
The ESPA facemask is excellent and I use it weekly. I've even been told I look 10 years younger than my actual age!
23 août 2026
Réponse de ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
After recieving the order
After recieving the order, I had a query regarding free gifts that were advertised. The chat option on the website wasn't useful as the person (not robot) couldn't find my account or order with the details I provided, and kept informing me I hadn't ordered via that website, yet sending multiple screenshots of my account and order. She then closed the chat leaving my query unanswered. Very poor after service.
26 août 2026
Réponse de ESPA
Hello Laura,
We are very concerned to hear about your frustrating experience with our chat support regarding your recent order and the advertised free gifts. We understand how disappointing it is when an issue remains unresolved. We are actively reviewing our chat support interactions to prevent such occurrences in the future and ensure our team can effectively assist all customers.
A message has been sent to your account.
Kind regards,
Liam
Love the products
Love your range of products and have purchased for myself and as gifts.
I have had two recent deliveries from you and the most recent was delivered by Royal Mail and they were very efficient delivering the ESPA parcel and making me aware of the delivery at all times. The previous delivery from EVRI was chaotic with no contact and the parcel ended up being left on the doorstep which is not the safe place I requested. In fact I was in my apartment at the time and they didn’t ring the bell.
Christine🤗
25 août 2026
Réponse de ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Liam
Easy to order good communication with…
Easy to order good communication with via email and good tracking and fast delivery thank you
26 août 2026
Réponse de ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Liam
I signed up and received a 20% off…
I signed up and received a 20% off first order code. However when I went to redeem this a check out it said not valid on the items in my basket. Seems like a false offer then, this should be made clearer upfront.
26 août 2026
Réponse de ESPA
Hello Victoria,
We appreciate you bringing this to our attention. We understand your frustration with the discount code not applying to your order, and we are reviewing our offer clarity to prevent future misunderstandings.
A message has been sent to your account.
Kind regards,
Liam
I have used Espa for years and love it
26 août 2026
Réponse de ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Liam
Réponse de ESPA
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Liam
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