ESPA Avis 

12 152
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Beautiful product, especially the ceramic vessel and lid. Smells almost instantly and fills the space with scent. Absolutely love it, just wish the candle would never run out.

Noté 5 sur 5 étoiles

Espa is what my beautician uses in her salon so been hooked for a while I have bought the Christmas advent but already using the items . Espa produces fantastic affordable skincare products using only... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I was more than disappointed that after spending over £170 the free gift that had only just been notified tome(24hrs) prior was no longer available This is the second time I have experienced this... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing value for money! The selection of products is perfect for my needs, with a great variety of ESPA favourites. I was especially impressed with the gua sha tool included — such a lovely bonus and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Beauté & bien-être

À propos de ESPA

Écrit par l'entreprise

ESPA Skincare

Helpful Links



About us

At ESPA we are guided by a holistic philosophy, caring for your whole wellbeing, focusing on creating naturally effective skincare products which deliver results you can see and feel. Our expertly formulated products are not only beautiful to use, with luxurious textures and sensorial mood enhancing aromatics, but they also protect the long term health and beauty of the skin.

Loved by our customers all around the world, our formulations contain unique combinations of plant extracts, marine actives and essential oils to create the most effective, natural products.

Every product is expertly crafted to deliver an ESPA sensory experience through the beautiful aromatherapy blends and the unique formulation textures.

Our aim is to help you to look and feel your best every day, by offering natural products for beautiful skin and a renewed sense of inner calm.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

12 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(12 152)

1 161 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery, beautiful products

26 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Noté 5 sur 5 étoiles

Amazing products

Next day delivery.
Easy to follow website.
Every product I have purchased is amazing

25 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Noté 5 sur 5 étoiles

Espa have lovely products …

Espa have lovely products at great prices. Easy to order and fast delivery. Very pleased with item ordered.

25 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Noté 5 sur 5 étoiles

Next day delivery

Next day delivery

21 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Noté 5 sur 5 étoiles

Great delivery

Great delivery, great loyalty programme great products. Would like to see more shampoo please.

17 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Noté 5 sur 5 étoiles

Love the quality of the products

Love the quality of the products, great for gifts too, as well boxed. Would like more information on if fish has been used in the ingredients.
Love the products so much I have bought more, the hair mask is great for hair and scalp. Using a small amount to protect my hair for swimming, don't want to discolour my coloured hair.

8 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Noté 3 sur 5 étoiles

Let down by EVRI

As always, beautiful, luxurious products, but let down by EVRI, yet again. Parcel dumped at completely different postcode. I would rather have a longer delivery window with another company than the “speedy” delivery with EVRI where I have to play Hunt My Parcel.

20 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Liam

Noté 5 sur 5 étoiles

My daughter’s favourite shower gel was…

My daughter’s favourite shower gel was on offer so I bought a supply and the delivery was prompt and the items were carefully packaged. Thank you.

21 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Noté 5 sur 5 étoiles

I’ve ordered from Espa before and always good service.

I’ve ordered from Espa before. Again it was fast , efficient service from ordering my items to receiving them. Espa keep you well informed of the status of the order too. I chose to pick my parcel up at an Evri pick up point. I’m happy.

21 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Noté 5 sur 5 étoiles
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Noté 5 sur 5 étoiles

Quick efficient service

Quick efficient service for amazing products.

20 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Noté 5 sur 5 étoiles

Excellent product

18 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 1 sur 5 étoiles

Awful I am a customer of many years 25…

Awful I am a customer of many years 25 I think and paid £89 for order and should have received free gift if you spent £80 never received mine complained and nothing you can do which is awful as still advertising same fee gift won’t shop with espa again and will tell anyone who asks

14 août 2026
Logo de ESPA

Réponse de ESPA

Hello Margaret,

We are truly sorry to hear about your experience and the missing free gift. We understand your frustration, especially as a loyal customer for 25 years. We are reviewing this internally to prevent future occurrences.

A message has been sent to your account.

Kind regards,
Liam

Noté 5 sur 5 étoiles

All products are kind to skin

All products are kind to skin. A lovely scent without being strong.

18 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

My fav body wash currently

My fav body wash currently. Smells gorgeous and is a silky smooth gel oil to wash with. The whole shower smells fab during and after!

18 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

I love espa products

I love espa products. As a loyalty member the service is excellent and the products I chose arrived the next day, even at the weekend!

17 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Excellent Face Cloths

The face cloths are probably the best I have used. The quality and size of the cloths are excellent and arrived very quickly.

9 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

It was great until the Royal Mail left…

It was great until the Royal Mail left it outside as I wasn’t in and i had given them my next door neighbours house number to leave it there.

15 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus