ESPA Avis 

12 152
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Beautiful product, especially the ceramic vessel and lid. Smells almost instantly and fills the space with scent. Absolutely love it, just wish the candle would never run out.

Noté 5 sur 5 étoiles

Espa is what my beautician uses in her salon so been hooked for a while I have bought the Christmas advent but already using the items . Espa produces fantastic affordable skincare products using only... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I was more than disappointed that after spending over £170 the free gift that had only just been notified tome(24hrs) prior was no longer available This is the second time I have experienced this... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing value for money! The selection of products is perfect for my needs, with a great variety of ESPA favourites. I was especially impressed with the gua sha tool included — such a lovely bonus and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Beauté & bien-être

À propos de ESPA

Écrit par l'entreprise

ESPA Skincare

Helpful Links



About us

At ESPA we are guided by a holistic philosophy, caring for your whole wellbeing, focusing on creating naturally effective skincare products which deliver results you can see and feel. Our expertly formulated products are not only beautiful to use, with luxurious textures and sensorial mood enhancing aromatics, but they also protect the long term health and beauty of the skin.

Loved by our customers all around the world, our formulations contain unique combinations of plant extracts, marine actives and essential oils to create the most effective, natural products.

Every product is expertly crafted to deliver an ESPA sensory experience through the beautiful aromatherapy blends and the unique formulation textures.

Our aim is to help you to look and feel your best every day, by offering natural products for beautiful skin and a renewed sense of inner calm.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

12 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(12 152)

1 161 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Always consistently great service and…

Always consistently great service and order and delivery arrived in 12 hours.

9 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

I love this shower gel and face wash…

I love this shower gel and face wash -they smell lovely and both last a long time!

8 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Great service with free next day…

Great service with free next day delivery.

7 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Great products Use your face cleansing…

Great products Use your face cleansing cream and moisture cream Your pro glow is great to use and the results are great

30 juillet 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Super fast delivery

Super fast delivery

5 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Delivery is so fast day after I ordered…

Delivery is so fast day after I ordered , very impressive .

4 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Never any problem when ordering from…

Never any problem when ordering from Espa.First class service.
Delivery was on time as notified, unfortunately parcel just left at door, while I was in.
Could easily have been taken away by wrong person.
Have used products before, always good.

4 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Espa offered a minimum period discount…

Espa offered a minimum period discount for items I use. It was easy to place an order. I received regular delivery updates. My order was delivered on the expected date.

4 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

I love the products

I love the products, cant afford a lot but buy all I can.

29 juillet 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 2 sur 5 étoiles

Was prepared to spend a lot of money as…

Was prepared to spend a lot of money as wanted atleast 3 face masks. Asked them which ones they were (I used them in a hotel) and they weren’t super helpful to be honest. Told me to send photos to an email address which I did then never got a reply. Went to Elemis and found similar products there and they were super helpful.

25 juin 2026
Avis spontané
Logo de ESPA

Réponse de ESPA

Hi Iona,

Thank you for taking the time to leave a review.

We are sorry to hear your recent experience with us hasn't been positive. Can you please respond to the request sent to you via your TrustPilot account?

Kind Regards,

Stephen

Noté 5 sur 5 étoiles

THEY ARE EFFICIENT AND PURE

THEY ARE EFFICIENT AND PURE. THEY NEVER DISAPPOINT. INFACT I WILL GIVE THEM TEN STARS.

2 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

All products as described

All products as described. Delivery ok. Quality items with authentic not artificial aromas. A real treat to use.

1 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Excellent offer

Excellent product and on a great offer; free next day delivery

2 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Espa products are excellent gentle on…

Espa products are excellent gentle on the skin fragrant luxurious & hard working on targeted facial areas.

28 juillet 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Reliable

Reliable and next day delivery really appreciated

1 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Espa reed diffusers

I like the Espa reed diffusers. When I looked on website I couldn’t see any but was emailed afterwards with offer

18 juillet 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

It’s always so easy to order from EsPA…

It’s always so easy to order from EsPA especially when there are offers on your favourite products.

30 juillet 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Wellness Aromatherapy Electric Diffuser

This may genuinely be one of the best purchases I’ve ever made. I first discovered these electric diffusers during a stay at a lovely hotel, where they were used throughout the reception area. Unfortunately, that particular model had sold out, so I was delighted when the updated version was released.
I switch it on every evening after work using the continuous setting, and within minutes the fragrance fills the room beautifully. It’s become a small daily luxury, and the Soothing scent is wonderfully calming.
The service was excellent too - dispatch was incredibly fast, and my order arrived the very next day. I can’t recommend more highly.

25 juillet 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

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