ESPA Avis 

12 152
•
TrustScore 4.5 sur 5

4,6

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Beautiful product, especially the ceramic vessel and lid. Smells almost instantly and fills the space with scent. Absolutely love it, just wish the candle would never run out.

Noté 5 sur 5 étoiles

Espa is what my beautician uses in her salon so been hooked for a while I have bought the Christmas advent but already using the items . Espa produces fantastic affordable skincare products using only... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I was more than disappointed that after spending over £170 the free gift that had only just been notified tome(24hrs) prior was no longer available This is the second time I have experienced this... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing value for money! The selection of products is perfect for my needs, with a great variety of ESPA favourites. I was especially impressed with the gua sha tool included — such a lovely bonus and... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Beauté & bien-être

À propos de ESPA

Écrit par l'entreprise

ESPA Skincare

Helpful Links



About us

At ESPA we are guided by a holistic philosophy, caring for your whole wellbeing, focusing on creating naturally effective skincare products which deliver results you can see and feel. Our expertly formulated products are not only beautiful to use, with luxurious textures and sensorial mood enhancing aromatics, but they also protect the long term health and beauty of the skin.

Loved by our customers all around the world, our formulations contain unique combinations of plant extracts, marine actives and essential oils to create the most effective, natural products.

Every product is expertly crafted to deliver an ESPA sensory experience through the beautiful aromatherapy blends and the unique formulation textures.

Our aim is to help you to look and feel your best every day, by offering natural products for beautiful skin and a renewed sense of inner calm.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

12 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(12 152)

1 161 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great products and good offers

Great products and good offers rewarding regular customers.

10 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 3 sur 5 étoiles

Don’t choose DHL as your delivery option

Espa products were fabulous as always, it was the delivery I had issues with. Delivery by DHL, driver could not leave package without me telling him a PIN number which had not been sent to me. A completely ridiculous situation.

10 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Natalia

Noté 5 sur 5 étoiles

Glad I bought it

After only two days I can see such a difference on my skin.

14 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Really quick delivery@…

I ordered a gift for a friend so I cannot comment on that but the delivery was really quick which was very helpful.

14 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Delivered as promised

Delivered as promised, on time. It was very well packaged.

13 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Team very helpful when I forgot to use…

Team very helpful when I forgot to use my first time discount code, stating I can use it on next shop.
Also product lovely and arrived very quickly

13 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Fast delivery and good price

Fast delivery and good price, very good product have purchased before.

13 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

My order came within 24 hours and so…

My order came within 24 hours and so far very pleased we ith the results

9 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

I Love ESPA.

12 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

I find oils more effective than creams

I find oils more effective than creams. Espa oils have wonderful scents. I follow their advice and breathe into my cupped hands before smoothing the oil into my skin. Love it.

Delivery always prompt. Surprised box was crushed. Fortunately, contents undamaged.

12 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Love Espa

Love Espa products and delivery was really quick ❤️

12 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Fantastic products and sensible prices

Fantastic products and sensible prices. I found everything I needed easily on the website and delivery was great too.

12 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Great products

Great products, divine smells, easy ordering and quick delivery

8 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Easy to order and swiftly delivered

Easy to order and swiftly delivered

11 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 3 sur 5 étoiles

I love my moisturiser so much I ordered…

I love my moisturiser so much I ordered two jars and from the promotion I was supposed to receive a free sample but nothing arrived with my purchase so very disappointed

11 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Natalia

Noté 5 sur 5 étoiles

Lovely products quick delivery easy to…

Lovely products quick delivery easy to order and very nice free gift

11 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 1 sur 5 étoiles

Shocking Customer service !

Shocking Customer service !
Ordered a number of items to the value of £160 for a gift !
Three items were damaged due to very poor packaging . I then spent the next two days chatting & uploading photographic evidence to
‘Bots’ online & was offered £3 credit off my next order (talk about adding insult to injury) I then wrote a review & received a message from Liam & had to
repeat the whole process yet again of uploading damaged goods ! He actually seemed half human & understanding until I received the replacement ! The one item i received for a replacement, wasn’t one of the three originally damaged, so I’ve still got three damaged items !
Absolutely shocking & useless Customer Service & would definitely not recommend using !

22 juillet 2026
Avis spontané
Logo de ESPA

Réponse de ESPA

Hello Sharron,

Thank you for your review.

I am very sorry to hear of the issues encountered with your recent order and I do appreciate your frustrations. Taking a look at your account, I can see that this matter is now being resolved by our Customer Relations team.

Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist.

Kind regards,
Stephen

Noté 5 sur 5 étoiles

Fast ordering and delivery

Fast ordering and delivery. Fantastic products

11 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Really easy quick process love the…

Really easy quick process love the products

5 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Noté 5 sur 5 étoiles

Great fast service

Great fast service

5 août 2026
Logo de ESPA

Réponse de ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

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