Staff at Evans Halshaw very good and explained what was necessary to me. They kept me informed regarding the servicing of the car and when it passed its MOT. I would definitely recommend them.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Staff at Evans Halshaw very good and explained what was necessary to me. They kept me informed regarding the servicing of the car and when it passed its MOT. I would definitely recommend them.
L'entreprise a répondu
Excellent service, ensured we were looked after, car was managed well and valeted before collection, everything in place to ensure we were legal to take the car away and we were collected from the st... Voir plus
L'entreprise a répondu
I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited. Excellent customer service fr... Voir plus
L'entreprise a répondu
Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.
L'entreprise a répondu
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Écrit par l'entreprise
Every Day Low Prices
Whitehall Road, LS12 4RJ, Leeds, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds
Great service. I had a couple of issues but mark went above and beyond to rectify. Many thanks

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds
Joshua Bertram-Robb was extremely helpful. He presented excellent customer service and told us exactly what we needed to know. Communication between the team was of a very high standard and this helped to make the overall buying and selling experience extremely stress free. Realistic trade in valuations on used vehicle. Excellent after sales support provided. Would highly recommend.

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds
I am shocked by the standard of work produced by this dealership, which has left me seriously doubting whether the work I’ve paid for has been performed correctly or at all. I feel my own trust has been misplaced by not double-checking their recommendations against my previous paperwork.
After a recent major service including a timing belt and water pump, I discovered the coolant expansion bottle was completely empty. This is a critical safety oversight that risked damage to my engine. This follows a previous incident where an oil filter was left loose after a service, causing a months-long leak.
Most concerningly, my records show I have been billed twice for the same part in less than a year. Despite paying for a new one, the health check I was handed after the work still flagged the part as 'worn'. Their internal systems should have flagged this was a new part, and a proper physical inspection if performed should have confirmed it and questioned it.
I would advise if you use this dealership for services / repairs to verify the work has actually been done and to cross-reference your invoices and health reports. Don’t be afraid to challenge any work advised.

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds
They we're very helpful when I called and in person

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds
Service staff were lovely but my car wasnt taken in for investigation till 4pm meaning i didnt get my car back till the folling day

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds
You could modify the app to let you fill the stars fully, otherwise you could end up with 1 star or none at all.

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds
A joke 9 months waiting for a part for a 74 plate van with less than 20k miles on it

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds
Do not get any EV car from citroen, you will be told they have a good range and mile as well as battery life, a full battery will not last you more then 70 to 80 minutes, unless you recharge, citroen will charge you for any diagnostics they carry out, which is over £800:00, even if your car is under WARRANTY, please, please keep away from citroen-Evans Hallshaw, check their reviews on EV cars on Tik Tok, if there is any fault with your brand new car that you take from their show room, please check your paper work, itsjust best to stay away from them and Danny who mis-leads you, just do your research on the company before you deal with them.

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.