Evans Halshaw - Citroen/Leapmotor Leeds Avis 

563
TrustScore 4.5 sur 5

4,4

Whitehall Road, LS12 4RJ Leeds, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service, ensured we were looked after, car was managed well and valeted before collection, everything in place to ensure we were legal to take the car away and we were collected from the st... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited. Excellent customer service fr... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Service was seamless from start to finish. Taz went out of his way to personally pick my new car up from a different dealer to ensure a smoother transition, then kept me updated throughout while the... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Écrit par l'entreprise

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

563 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(563)

5 464 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service, ensured we were looked after, car was managed well and valeted before collection, everything in place to ensure we were legal to take the car away and we were collected from the station when we went to collect the car. Thank you especially to Joe

4 septembre 2026
Avis spontané
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Susan,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Great disability experience helped with…new car

Very good and helpful advice thank you

23 août 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Richard,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 1 sur 5 étoiles

Leeds Citroën manager scared of customer...

Last month my son paid cash for a used Nissan Leaf from the Citroën Leeds branch of Evans Halshaw. The car did have some minor cosmetic damage that the Salesperson, Josh, assured us would be rectified. My Son did need the car urgently to attend an imminent funeral, Josh again assured us that after the funeral we could book the car into their body shop and they would put it to rights.

For three weeks now my Son has been calling the branch. Each time he's told he needs to be to speak to the manager and is promised a call back. This call back never happens.

My Son has been to the branch in person and was told the manager was in a meeting.

My Son has contacted Evans Halshaw head office and received no reply.

I can only assume that speaking to a customer, a teenager, is too complicated or intimidating for the manager to cope with.

Or, perhaps, he's under instructions from head office to lie to and cheat their customers.

Obviously we're passing this to trading standards and the motor vehicle ombudsman.

Also obviously we will not be using Evans Halshaw in the future. Plus making sure as many people as possible know what abysmal dishonest service they provide.

It's almost like companies such as Evans Halshaw are trying to drive away customers and hasten the day when everyone buys online.

Maybe, someone from Evans Halshaw will see this and actually care enough to find someone brave enough to talk to a teenager and rectify the issue.

Definitely, don't buy a car, New or Old, or have work done by this company.

2 septembre 2026
Avis spontané
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Scott,
I am sorry to hear that you are struggling to get through to our dealership in Evans Halshaw Brand.
Please email us with your details at help@evanshalshaw.com, and we will ensure that you are contacted back.
Thank you,
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

I had my car serviced here and the…

I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited.
Excellent customer service from start to finish. I would happily return and highly recommend them to everyone!

28 août 2026
Avis spontané
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

The service centre staff are always…

The service centre staff are always helpful and polite.
My car was dealt with in a timely and professional manner.

27 août 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Quick turnaround on my repair

Quick turnaround on my repair

26 août 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Christopher,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 1 sur 5 étoiles

I had my car serviced 2 months ago and…

I had my car serviced 2 months ago and was charged for a full oil change, yet a month later the oil light started flashing. I took it somewhere else and they had clearly not changed the oil as the level was very low and the oil that was there was dirty.

29 juin 2026
Avis spontané
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi Luke,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

We just waited in their showroom whilst…

We just waited in their showroom whilst the vehicle was checked over and the tyre repaired

25 août 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Smith,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

I give them 5 stars

I give them 5 stars

20 août 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Very efficient service

Great experience as always

24 août 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Julie,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

They provide a very good professional…

They provide a very good professional service.

25 août 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Steve,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Service

Work carried out successfully

21 août 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Sean,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 1 sur 5 étoiles

Fake report (after 12h since changing…

Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.

21 août 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi,

I am sorry to hear of your experience

It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Brand Customer Services

Noté 4 sur 5 étoiles

Had a great experience buying a used…

Had a great experience buying a used car from this dealership. The salesman John was really helpful and efficient. Car is brilliant. Thank you.

9 août 2026
Avis spontané
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hi,
 
Thank you for taking the time to leave us a review.
 
We’re pleased to hear that the team at Evans Halshaw Brand look after you and that your experience was positive overall.
 
If you have any further feedback on what we could do to make your next visit a five-star experience, please share your feedback with our Customer Services team via help@evanshalshaw.com. We’d really like to hear your thoughts.
 
Thank you
Evans Halshaw Brand – Customer Services

Noté 5 sur 5 étoiles

Great customer service

I was kept fully informed throughout my vehicle healthcheck

10 août 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Michaela,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Citroen ring road is good team always…

Citroen ring road is good team always service good and looks after our vans properly.

6 août 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Professionals

Staff very helpfull

5 août 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Terence,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Making us feel welcome and looking…

Making us feel welcome and looking after us during our visit

5 août 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Hayward,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Noté 5 sur 5 étoiles

Great professional service

Great professional service. Highly recommend.

31 juillet 2026
Logo de Evans Halshaw - Citroen/Leapmotor Leeds

Réponse de Evans Halshaw - Citroen/Leapmotor Leeds

Hello Brooke,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

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