Excellent service from Jess at Newport Pagnell when purchasing a Hyundai i10 today. Jess has an easy approachable manner and was polite, friendly and very efficient throughout the whole process. Thank... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementTickford Roundabout, MK16 0HA Newport Pagnell, England, GB
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Lisez les avis des autres
Evans. Halshaw . Hyundai Milton Keynes. We have always had fantastic service from the team, while buying our cars & having them serviced All the staff & manager deserve a 5* review, going beyond ou... Voir plus
L'entreprise a répondu
every time i have needed to make a booking i have had to drive to the site in person as they do not answer the phone or online enquiries. once at site the service is brilliant but the fact you have... Voir plus
L'entreprise a répondu
Exceptional service when buying my daughter’s first car. Nick Lynch, our salesperson, was patient and never pushy. He took the time to explain everything clearly and made sure the entire process was c... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Coordonnées de contact
Tickford Roundabout, MK16 0HA, Newport Pagnell, England, Royaume-Uni
- 01908 036 656
3,4
Moyen
86 avis
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Réponse de Evans Halshaw - Hyundai Milton Keynes
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Turning up and then learning that…
Turning up and then learning that booking on the Evan Hawshaw website does not work and I would have to rebook is stupid. The parking is extremely difficult as there are car everywhere and it makes it close to impossible to get out
13 février 2026
Réponse de Evans Halshaw - Hyundai Milton Keynes
Hi Blake,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services
Excellent service
Excellent service. 4 stars because they did report the battery test results
4 février 2026
Réponse de Evans Halshaw - Hyundai Milton Keynes
Hello Julian,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Brand Customer Services
Nice staff, not great service
Had no issue booking servicing/MOT. Arrived on time, 8am, had booked a courtesy car as I live about 30 minutes away and knew it would take awhile. I was unable to get the courtesy car because my license hasn't been valid for over 12 months. Fair enough, but I wish they had told me that before I went. I settled in to wait for the day, not having prepared a book or any activities to keep me busy. I had not eaten breakfast or packed any lunch. Ended up ordering on Uber eats so I wouldn't go without (nothing within walking distance for food) and I accepted my fate. The fact they didn't have any snacks and the only offering for complimentary drinks was coffee (I don't drink coffee) was disappointing but hey ho.
After over 6 hours of vegging out on my phone they rang me and said the car was ready... having forgotten I was sitting in the lobby. I paid and got an explanation for the work, etc. All fine. Was told it would take 10-20 mins to finish the cleaning and they would come find me once it was finished.
After another hour I was still waiting. At this point I was just done with it all. The lack of courtesy car, the lack of drinks or any snacks, waiting and waiting with no update. I went and let them know and they had literally just forgotten about me! Who knows how long the car had been ready for! What a waste of an entire day. I was there for over 7 hours. I will try to book in somewhere else next time, maybe the northampton branch. Everyone I spoke with was very nice, but the hassle really wasn't worth that.
Edit: Got home and realised they didnt even bother to hoover the boot at all, although a full clean was included with my servicing. Just WOW.
26 janvier 2026
Avis spontané
Réponse de Evans Halshaw - Hyundai Milton Keynes
Dear,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Hyundai Milton Keynes. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Hyundai Milton Keynes Customer Services
They NEVER pick up the phone
The service team never picks up phones.
The car was in the garage for 18 days, then was told there was no fault, except rusted brakes that was cleaned.
Feedback from the service team is very poor.
No Courtesy Car offered.
Had to pay for taxi eight times to visit the garage to enquire about the status of my car.
22 janvier 2026
Réponse de Evans Halshaw - Hyundai Milton Keynes
Hi,
I am sorry to hear that you are struggling to get through to our dealership in Evans Halshaw Brand.
Please email us with your details to help@evanshalshaw.com, and we will ensure that you are contacted back.
Thank you,
Evans Halshaw Brand Customer Services
Been trying for about 4 months to…
Been trying for about 4 months to contact them tried phoning tried the forms tried the chat bot , I only want my key reset .
22 janvier 2026
Avis spontané
Réponse de Evans Halshaw - Hyundai Milton Keynes
Hi Amber,
I am sorry to hear that you are struggling to get through to our dealership in Evans Halshaw Hyundai Milton Keynes.
Please email us with your details to help@evanshalshaw.com, and we will ensure that you are contacted back.
Thank you,
Evans Halshaw Hyundai Milton Keynes Customer Services
Impossible to contact service department by phone
Why does it seem to be impossible to contact the service department at this garage - no-one ever seems to answer the phone. Now when I phone I just get the ringing tone (of course I don't think the phone actually rings at the garage!) and no-one answers. I've left it ringing for 10 minutes or so three times today, but still no answer. I have this problem everytime I
try and book my car in, and I have complained about it before, but nothing seems to change. So frustrating and such poor customer service. ... and please don't ask me to email and someone will contact me - I've tried that before and it was a waste of time.
21 janvier 2026
Avis spontané
Réponse de Evans Halshaw - Hyundai Milton Keynes
Hi Gary,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Evans Halshaw Hyundai Milton Keynes Customer Services
I don't like not being able to contact…
I don't like not being able to contact the service dept,
no-none answers the phone, apparently this is a known problem, I have had 3 visits lately and its still not fixed, how can you monitor you calls for training and quality when you cant get through
Front facing staff are working in difficult conditions with systems that are substandard, communication is the key to customer service even when things don't go as planned
7 janvier 2026
Réponse de Evans Halshaw - Hyundai Milton Keynes
Hi Caroline,
I am sorry to hear that you are struggling to get through to our dealership in Evans Halshaw Brand.
Please email us with your details to help@evanshalshaw.com, and we will ensure that you are contacted back.
Thank you,
Evans Halshaw Brand Customer Services
Where do I start..
Where do I start:
- it is impossible to get through via a phone to the Milton Keynes Hyundai dealer service departments. The phone just rings and then hangs up. There are multiple complaints on Trustpilot about this. Email and online form communication also doesn't receive a timely response - the only way I got a call back was by ringing the sales department. I secretly tested the phones when I was on-site and the red light indicating the phone is ringing is just ignored by staff.
- I am a blue badge holder, and the disabled bays are occupied by stock cars so cannot be used by customers.
- I never received a phone call telling me my vehicle was ready.
- I never received the personalised health check video that was shown on my invoice.
- I was advised the service department closed at 5pm - your own website says it closes at 6pm on weekdays.
I am seriously considering getting rid of my Hyundai as with the closure of Bletchley and Old Stratford dealers there is no longer a good franchised dealer in Milton Keynes.
6 décembre 2025
Réponse de Evans Halshaw - Hyundai Milton Keynes
Hello,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Evans Halshaw Hyundai Milton Keynes Customer Services
Réponse de Evans Halshaw - Hyundai Milton Keynes
Hello, Mark
Thank you very much for leaving a 5-star review.
We really appreciate it!
Have a great day!
Evans Halshaw Brand Customer Services
Please find a system where someone…
Please find a system where someone answers the telephones.
Otherwise staff and service is 10/10
18 novembre 2025
Réponse de Evans Halshaw - Hyundai Milton Keynes
Hi Tracy,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Evans Halshaw Brand Customer Services
Never answers the phone
The service department never answer the phone. They don't answer contact forms either. How can you deal with someone you can't contact.
21 novembre 2025
Réponse de Evans Halshaw - Hyundai Milton Keynes
Hi Jon,
I am sorry to hear that you are struggling to get through to our dealership in Evans Halshaw Brand.
Please email us with your details to help@evanshalshaw.com, and we will ensure that you are contacted back.
Thank you,
Evans Halshaw Brand Customer Services
Poor & unprofessional service
24 octobre 2025
Réponse de Evans Halshaw - Hyundai Milton Keynes
Dear,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Hyundai Milton Keynes. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Hyundai Milton Keynes Customer Services
Good Service
Issue has now been sorted.
thanks to the team.
Went in for service and my car came back worse than I took it in.
Had a random notification come up on the dashboard. so I paid for it to be looked into. (this is aside the service plan).
Came to pick up the car and now my front camera is no longer coming.
Their response: its part of an accident damage, pay to get it fixed.
My front camera had no such issue, before my car went in there.
USE at your own risk.
17 novembre 2025
Avis spontané
Réponse de Evans Halshaw - Hyundai Milton Keynes
Good afternoon Ikay,
Thanks for sharing your feedback on your experience with Evans Halshaw Hyundai Milton Keynes. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Hyundai Milton Keynes Customer Services
Everyone was very helpful.
18 novembre 2025
Réponse de Evans Halshaw - Hyundai Milton Keynes
Hello Graham,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Evans Halshaw Hyundai Milton Keynes Customer Services
I brought my car in to have an issue…
I brought my car in to have an issue with the lights checked in Hyundai Evans Halshaw milton keynes and received excellent support from Matt and Morgan. Matt at the reception desk was friendly and professional, making sure I got the help I needed, and Morgan, the technician, was patient and thorough, checking my car carefully to ensure it was safe to drive. I really appreciate both of them for their service and highly recommend this dealership to everyone.
14 novembre 2025
Avis spontané
Réponse de Evans Halshaw - Hyundai Milton Keynes
Hi Yeu,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Matt and Morgan at Dealership
Have a lovely day!
Evans Halshaw Hyundai Milton Keynes Customer Services
Réponse de Evans Halshaw - Hyundai Milton Keynes
Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Hyundai Milton Keynes Customer Services
Had a great experience today and please…
Had a great experience today and please read/understand before reading the reviews below! Fact -The site is new and replaced a very bad Bletchley Hyundai, that site had no parking and was tiny (former stony customer) I was informed by the site they are waiting to have the MOT station installed, they tell me all customers are told prior to booking, people also forget Milton Keynes had two sites with 8 advisors, they are very, very busy but do a wonderful job! No issues and my car had its service and MOT done today. Thanks to Matt/Chris for looking after me. DC
13 novembre 2025
Avis spontané
Réponse de Evans Halshaw - Hyundai Milton Keynes
Hello, David
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Would recommend
Overall, helpful and cheerful. My car was serviced in the two hours they said it would take with a simple booking in and out process. They highlight anything that comes from the health check to make sure I know to keep an eye on in the coming months eg tyres.
5 novembre 2025
Réponse de Evans Halshaw - Hyundai Milton Keynes
Hello Jannie,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Hyundai Milton Keynes Customer Services
Whilst the service was good and quick all disabled parking was full up with the company's stock cars
Whilst the service was good and quick as with most car dealerships it was a shame that the disabled parking was full up with stock cars so people who struggle to walk have to park further away
31 octobre 2025
Réponse de Evans Halshaw - Hyundai Milton Keynes
Hello,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services
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