EverWith Memorial Jewellery Avis 

8 701
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Love my little heart necklace, in memory of my twin sister. I feel like I can take her everywhere now. Great service helped me choose a colour (went for transparent). Small and subtle, just perfect.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After my Grandmother lost her beloved husband and soul mate of 76 years in May we wanted to find the right memorial jewellery for her to have him close to her heart. EverWith from the start provi... Voir plus

Noté 5 sur 5 étoiles

Really nice experience, the lady that took our call was very understanding, as it was for our wee pet. I would definitely recommend this service. Again thank you so much for your understanding. The ri... Voir plus

Noté 5 sur 5 étoiles

Staff super helpful and so kind even asking about my doggy which was a lovely personal touch at this terrible time. Only pain was the wait for my gold to come from the assay office which was beyond th... Voir plus

À propos de l'entreprise

  1. Fabricant de bijoux

Écrit par l'entreprise

EverWith design and retail a beautiful range of Memorial Jewellery. Cremation Jewellery for your Loved One's Ashes. Buy direct from EverWith®, or from one of our offical dealers throughout the UK and Europe.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

9 k avis

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1 étoile

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A répondu à 97 % de ses avis négatifs

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4,8

Tous les avis

(8 701)

1 158 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Avoid at all costs

I chose EverWith because of its excellent reputation and because I was entrusting them with one of the most precious things I own – my late mum's ashes. Unfortunately, my experience has been nothing like I expected.
The original ring developed multiple defects within just a few days of normal wear. Rather than enjoying a memorial I could wear every day, I found myself having to begin a lengthy complaints process.
To resolve the issue, I reluctantly sent a further portion of my mum's ashes back to EverWith. From that point onwards, the problems continued. Communication was inconsistent, I received conflicting information, the replacement was supplied without the diamond dust I had paid for, and despite being assured it had been made to the correct size, I believe the replacement ring was also made in the wrong size.
What disappointed me most wasn't just the mistakes themselves, but how they were handled. My complaint was said to have been escalated with a promised response within 7–14 days, yet that deadline was missed without apology or explanation. When a response finally arrived, I felt many of my concerns had simply been dismissed rather than addressed.
The comment that upset me most was being told there were "sufficient ashes" remaining. Whether there are enough ashes left is not for EverWith to decide. My mum's ashes are finite, irreplaceable and deeply personal. Two portions were used because of repeated mistakes that were entirely outside of my control. To reduce that to there being "sufficient" remaining completely missed the emotional significance of what had happened.
The proposed resolution was to dismantle the rings, extract the ashes from the resin and issue a refund. Before making that decision, I had to ask how my mum's ashes would actually be returned and whether they would still be suitable for another memorial jewellery company. Those are questions I never imagined I would have to ask.
I appreciate that mistakes can happen in any business. What matters is how those mistakes are handled. Sadly, I do not feel EverWith showed the level of care, accountability or compassion I expected when dealing with something as irreplaceable as a loved one's ashes.
This review isn't written lightly. I genuinely wanted EverWith to succeed and repeatedly gave opportunities to put things right. Instead, I experienced repeated manufacturing issues, administrative errors, poor communication, missed deadlines and a complaints process that left me feeling dismissed rather than supported.
I cannot recommend EverWith based on my experience.

21 juillet 2026
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Réponse de EverWith Memorial Jewellery

In response to the above 1 star review

We believe this review to be fundamentally unfactual and was written after we refused to pay you £100 compensation that you were asking for.
You reported issues with the original ring created for you within a few days of wearing it and we agreed to make a free of charge replacement ring for you.
At no point did we confirm there was a manufacturing issue and as I pointed out to you, without us getting the ring back for inspection it would be impossible to surmise the reason for your issue.
You then decided to change the ring size to a size V and the resin colour to aqua which we did for you without hesitation. We have sent you images of the ring during production to prove that we did indeed create in the size you requested.
During the processing of your replacement order, the enhancement of diamond dust was omitted in error. Again, we apologised for the omission and offered to get the ring back to us so we could add the diamond dust. You did not want to do this despite our assurances that there was no need for additional ashes.
Throughout the whole process, you have been treated with compassion and kindness by myself and my team.
Your numerous, lengthy emails were answered promptly and you were given options to resolve your issue.
With reference to the sufficient ashes remark.
You wrote that you had insufficient ashes with which to create further Memorial jewellery from another company. I assured you that the ashes returned to you were sufficient in order for you to do this should you so wish. I again attached images for you.
We have given options for rectifying your issue which you have chosen to refuse.
We’re truly sorry that you feel so unhappy with the service we provided but hope that your beautiful ring brings the greatest of comfort.

Kindest regards
Ellie Gray
Customer Service Manager

Noté 5 sur 5 étoiles

It was all very easy to order.Earrings…

It was all very easy to order.Earrings arrived in 2weeks in a beautiful package & with a certificate. Very pleased the item & the easy quick service.
Thank you,my dad is by my side me always💙

24 juillet 2026
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Réponse de EverWith Memorial Jewellery

Hello Susan

We aim to make such an emotional purchase as simple as possible and we very much appreciate your lovely review and five-star rating of our service.
We hope that when you contemplate the ethereal beauty of your earrings with blue resin, your heart will be filled with many happy memories of your loved one.

Warm wishes

The Everwith Team

Noté 5 sur 5 étoiles

Tear drop ring

I love my teardrop ashes ring. It goves me alot of comfort and the customer service from this company was excellent, they were very kind, helpful and speedy,

24 juillet 2026
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Réponse de EverWith Memorial Jewellery

Hello Kelsey

We try to offer a wide selection of different items and styles of memorial jewellery and we're so happy that you love your ring with blue resin that we have created for you.

We're sure that you will wear it with much love in your heart and will treasure it forever.

Many thanks for the lovely review, it means so much to us.

Wishing you all the best

The Everwith Team

Noté 5 sur 5 étoiles

Amazing

Was kept updated on the progress and really impressed with the finished product.
A very sentimental special piece of jewellery.
Thank you so much.

24 juillet 2026
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Réponse de EverWith Memorial Jewellery

Hello Rebecca

Thank you so much for taking the time to post such a nice review, we very much appreciate your kind words. The whole team really do care and getting such lovely reviews does mean the world to us all.

Best wishes

The Everwith Team

Noté 5 sur 5 étoiles

Great a little bit big but that was my…

Great a little bit big but that was my fault but my ring is beautiful.

24 juillet 2026
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Réponse de EverWith Memorial Jewellery

Hello Dinah

Thank you for taking the time to leave your review and five-star rating of our service for the ring that we recently created for you, we very much appreciate it.

Kindest regards

The Everwith Team

Noté 5 sur 5 étoiles

You were extremely good with getting in…

You were extremely good with getting in touch with me,because I managed 2 different orders.my ring is great

16 juillet 2026
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Réponse de EverWith Memorial Jewellery

Hello Tracey

We're so pleased that our regular updates were helpful and reassuring and that you're totally happy with your ring with blue resin that we have created for you.

Many thanks for your review and five-star rating of our service.

Kindest regards

The Everwith Team

Noté 5 sur 5 étoiles

Great customer service I had put a…

Great customer service I had put a different design on the internet to my postal form but I was contacted to check which was correct the ring came and it is beautiful thank you

24 juillet 2026
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Réponse de EverWith Memorial Jewellery

Hello Rachel

Thank you so much for trusting us with some of your loved ones precious ashes so that we could create this bespoke piece for you.

We know that every item we create is incredibly special to you and we treat each piece of jewellery with immense care and respect.

Many thanks for your review, it really means so much to us.

With best wishes

The Everwith Team

Noté 5 sur 5 étoiles

Beautiful piece of jewellery

Beautiful piece of jewellery, very good and fast service!! Very good communication from company, all of the service was 110% definitely recommend.

20 juillet 2026
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Réponse de EverWith Memorial Jewellery

Hello Kelly

Thank you so much for taking the time to leave us such a lovely review and five-star rating of our service.

We're delighted that you were able to find the perfect item to have your loved one with you always.

We hope that your pendant that you have chosen helps to bring you comfort at this sad time.

Warmest wishes,

The Everwith Team

Noté 5 sur 5 étoiles

Looks and feels elegant

I’m really pleased with my pendant. It’s a nice weight, it feels expensive and looks elegant. The chain is a good length. It’s beautiful and a lovely way to keep a loved one close.

23 juillet 2026
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Réponse de EverWith Memorial Jewellery

Hello Ruth

We're so happy to have reunited you with your loved one through your pendant.

Many thanks for taking the time to post your review, we very much appreciate it.

With best wishes,

The Everwith Team

Noté 5 sur 5 étoiles

Have used this company many a time and…

Have used this company many a time and they are great to deal with from start to finish

10 juillet 2026
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Réponse de EverWith Memorial Jewellery

Hello Diane

Thank you for taking the time to leave feedback and I'm delighted to know you love your pendant.

I hope your jewellery continues to bring you much comfort.

Kindest regards

The Everwith Team

Noté 5 sur 5 étoiles

Very happy

Very happy , would highly recommend

16 juillet 2026
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Réponse de EverWith Memorial Jewellery

Hello Linda

Thank you for taking the time to leave your feedback, five-star rating and for recommending our service.

We're delighted that you were able to find the perfect item to have your loved one with you forever.

We hope that your ring helps to bring you comfort and peace.

With you all the very best

The Everwith Team

Noté 3 sur 5 étoiles

I ordered the same ring that I had…

I ordered the same ring that I had ordered three years ago the only difference being the colour I have to say that I am extremely disappointed in the ring I have received when I compare it to the one I bought three years ago There is far less silver in the ring and the heart is not the same. This latest ring feels far more fragile and honestly cheap in comparison.

22 juillet 2026
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Réponse de EverWith Memorial Jewellery

Hello Catherine

Thank you for taking the time to leave us your feedback.

I am sorry you are unhappy with your jewellery.

We have changed our suppliers since your 1st purchase in August 2021, but our quality is still of high standard and our service remains unchanged.

We pride ourselves on our wide selection of different items and styles of memorial jewellery.

We would like to thank you for trusting us with your loved one again and hope wearing your ring brings you much comfort and peace.

Warmest regards

The Everwith Team

Noté 5 sur 5 étoiles

Exceptional service and great…

Exceptional service and great communication throughout the process.

21 juillet 2026
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Réponse de EverWith Memorial Jewellery

Hello Darryl

Thank you for taking the time to leave us a five star review and your feedback on our service.
I am delighted to know that you love your Self- fill charm bead.

I hope your jewellery continues to bring you much comfort.

Best wishes

The Everwith Team

Noté 5 sur 5 étoiles

Excellent quick service and the quality…

Excellent quick service and the quality of the product was very high.

14 juillet 2026
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Réponse de EverWith Memorial Jewellery

Dear Natalie

We're very happy to have reunited you with your loved one through the Self fill Star Memorial Pendant.

Many thanks for taking the time to post your review, we very much appreciate it.

Warmest regards

The Everwith Team

Noté 5 sur 5 étoiles

Easy to order

Easy to order - beautiful ring better than i expected - packaged beautiful

21 juillet 2026
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Réponse de EverWith Memorial Jewellery

Hello Jeanette

Thank you so much for taking the time to leave us such a lovely review.

We're delighted that you were able to find the perfect item to have your loved one with you always.

We hope that the Unisex Remembrance Ring that you have chosen helps to bring you comfort.

Wishing you all the very best

The Everwtih Team

Noté 5 sur 5 étoiles

Beautiful piece

Beautiful piece, excellent communication. Would highly recommend.

21 juillet 2026
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Réponse de EverWith Memorial Jewellery

Hello Kerryann

We're so pleased that our regular updates were helpful and reassuring and that you're totally happy with your locket with purple resin and engraving.

Many thanks for the five star review.

Kind regards

The Everwith Team

Noté 5 sur 5 étoiles

Excellent service

The jewellery I had made was so lovely. A perfect way for me to keep my dad with me always. The customer service was excellent. Couldn’t fault them at all.

20 juillet 2026
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Réponse de EverWith Memorial Jewellery

Hello Jacqueline

Thank you so much for trusting us with some of your loved one's precious ashes so that we could create this bespoke pieces of jewellery for you.

We know that every item we create is incredibly special to the recipient and we treat each piece of jewellery with immense care and respect.

Many thanks for your heartfelt review, it really means so much to us.

With best wishes,

The Everwith Team

Noté 5 sur 5 étoiles

A beautiful ring

A beautiful ring, a perfect piece to wear every day in memory of my mum.
Took longer than originally told, but communication was excellent

20 juillet 2026
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Réponse de EverWith Memorial Jewellery

Hello Sarah

Many thanks for your positive comments and five star rating of our service, they really mean a lot to us.

We're delighted that you love the Ladies Waves Ring with purple resin and we're sure that having your loved one forever close to your heart will bring you comfort.

With best wishes,

The Everwith Team

Noté 5 sur 5 étoiles

Beautiful ring..

Beautiful ring... staff were so accommodating when I changed my mind about colour and engraving. Cannot recommend enough. I have my mum and dad with me forever x

13 juillet 2026
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Réponse de EverWith Memorial Jewellery

Hello Angela

Thank you so much for taking the time to post such a lovely review, we very much appreciate your kind words and recommendation of our service.

The whole team really do care and getting such a lovely review does mean the world to us all.

Kindest regards

The Everwith Team

Noté 5 sur 5 étoiles

Omg was so worried that me and my…

Omg was so worried that me and my daughters ring with my mothers ashes be be small and sparce. We are so happy even emotional with the perfect way to have my mum and nan in a loveable contained object. Thank you so much for your memorable gift it means so much ❤️

1 août 2026
Avis spontané
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Réponse de EverWith Memorial Jewellery

Hello Jacqueline

We're so pleased we were helpful and reassuring and that you're totally happy with your rings with white resin.

Many thanks for your review and five-star rating of our service.

Warmest regards

The Everwith Team

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