Love my little heart necklace, in memory of my twin sister. I feel like I can take her everywhere now. Great service helped me choose a colour (went for transparent). Small and subtle, just perfect.... Voir plus
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Love my little heart necklace, in memory of my twin sister. I feel like I can take her everywhere now. Great service helped me choose a colour (went for transparent). Small and subtle, just perfect.... Voir plus
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After my Grandmother lost her beloved husband and soul mate of 76 years in May we wanted to find the right memorial jewellery for her to have him close to her heart. EverWith from the start provi... Voir plus
Really nice experience, the lady that took our call was very understanding, as it was for our wee pet. I would definitely recommend this service. Again thank you so much for your understanding. The ri... Voir plus
Staff super helpful and so kind even asking about my doggy which was a lovely personal touch at this terrible time. Only pain was the wait for my gold to come from the assay office which was beyond th... Voir plus
EverWith design and retail a beautiful range of Memorial Jewellery. Cremation Jewellery for your Loved One's Ashes. Buy direct from EverWith®, or from one of our offical dealers throughout the UK and Europe.
Heron House, 2 Garforth Place, Knowlhill, Milton Keynes, MK5 8PG, Milton Keynes, Royaume-Uni
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I chose EverWith because of its excellent reputation and because I was entrusting them with one of the most precious things I own – my late mum's ashes. Unfortunately, my experience has been nothing like I expected.
The original ring developed multiple defects within just a few days of normal wear. Rather than enjoying a memorial I could wear every day, I found myself having to begin a lengthy complaints process.
To resolve the issue, I reluctantly sent a further portion of my mum's ashes back to EverWith. From that point onwards, the problems continued. Communication was inconsistent, I received conflicting information, the replacement was supplied without the diamond dust I had paid for, and despite being assured it had been made to the correct size, I believe the replacement ring was also made in the wrong size.
What disappointed me most wasn't just the mistakes themselves, but how they were handled. My complaint was said to have been escalated with a promised response within 7–14 days, yet that deadline was missed without apology or explanation. When a response finally arrived, I felt many of my concerns had simply been dismissed rather than addressed.
The comment that upset me most was being told there were "sufficient ashes" remaining. Whether there are enough ashes left is not for EverWith to decide. My mum's ashes are finite, irreplaceable and deeply personal. Two portions were used because of repeated mistakes that were entirely outside of my control. To reduce that to there being "sufficient" remaining completely missed the emotional significance of what had happened.
The proposed resolution was to dismantle the rings, extract the ashes from the resin and issue a refund. Before making that decision, I had to ask how my mum's ashes would actually be returned and whether they would still be suitable for another memorial jewellery company. Those are questions I never imagined I would have to ask.
I appreciate that mistakes can happen in any business. What matters is how those mistakes are handled. Sadly, I do not feel EverWith showed the level of care, accountability or compassion I expected when dealing with something as irreplaceable as a loved one's ashes.
This review isn't written lightly. I genuinely wanted EverWith to succeed and repeatedly gave opportunities to put things right. Instead, I experienced repeated manufacturing issues, administrative errors, poor communication, missed deadlines and a complaints process that left me feeling dismissed rather than supported.
I cannot recommend EverWith based on my experience.

Réponse de EverWith Memorial Jewellery
It was all very easy to order.Earrings arrived in 2weeks in a beautiful package & with a certificate. Very pleased the item & the easy quick service.
Thank you,my dad is by my side me always💙

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I love my teardrop ashes ring. It goves me alot of comfort and the customer service from this company was excellent, they were very kind, helpful and speedy,

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Was kept updated on the progress and really impressed with the finished product.
A very sentimental special piece of jewellery.
Thank you so much.

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Great a little bit big but that was my fault but my ring is beautiful.

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You were extremely good with getting in touch with me,because I managed 2 different orders.my ring is great

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Great customer service I had put a different design on the internet to my postal form but I was contacted to check which was correct the ring came and it is beautiful thank you

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Beautiful piece of jewellery, very good and fast service!! Very good communication from company, all of the service was 110% definitely recommend.

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I’m really pleased with my pendant. It’s a nice weight, it feels expensive and looks elegant. The chain is a good length. It’s beautiful and a lovely way to keep a loved one close.

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Have used this company many a time and they are great to deal with from start to finish

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I ordered the same ring that I had ordered three years ago the only difference being the colour I have to say that I am extremely disappointed in the ring I have received when I compare it to the one I bought three years ago There is far less silver in the ring and the heart is not the same. This latest ring feels far more fragile and honestly cheap in comparison.

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Exceptional service and great communication throughout the process.

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Excellent quick service and the quality of the product was very high.

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Easy to order - beautiful ring better than i expected - packaged beautiful

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The jewellery I had made was so lovely. A perfect way for me to keep my dad with me always. The customer service was excellent. Couldn’t fault them at all.

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A beautiful ring, a perfect piece to wear every day in memory of my mum.
Took longer than originally told, but communication was excellent

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Beautiful ring... staff were so accommodating when I changed my mind about colour and engraving. Cannot recommend enough. I have my mum and dad with me forever x

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Omg was so worried that me and my daughters ring with my mothers ashes be be small and sparce. We are so happy even emotional with the perfect way to have my mum and nan in a loveable contained object. Thank you so much for your memorable gift it means so much ❤️

Réponse de EverWith Memorial Jewellery
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