Total disaster!!!
This Austrian company EVVA Sicherheitstechnologie GmbH does not deserve even one star. We trusted EVVA Sicherheitstechnologie GmbH located in Vienna Austria, because it seemed to us a professional brand. In fact, it turned out to be a very unreliable, dishonest and completely unprofessional company in our opinion. In 2023, we purchased a set manufactured by the Austrian company EVVA Sicherheitstechnologie GmbH, containing a double-sided MCS insert for the main door lock of our apartment located in Poland. By installing this insert in the apartment door, we expected to increase personal security and increase the security of our property in our place of residence. It was an insert purchased for a high amount of money in Polish currency at the price of PLN 1,600 from the official partner and distributor of the Austrian company EVVA Sicherheitstechnologie GmbH, which is the Masterkey Poznań store located at the address in Poland: Grunwaldzka Street 169 LU2, Poznań. As it turned out later, this purchase was not worth the money we spent. If we knew what would happen to us in the future after purchasing this product, we would not spend a cent on it. Shortly after purchasing and installing the EVVA MCS double-sided cylinder in the main door of our apartment, numerous burglaries and devastation of private property inside the premises took place during our absence. The perpetrator of these criminal acts repeatedly entered our apartment after opening the main door lock using an additional key matching our EVVA MCS cylinder with system number: 003MC1703 permanently installed in our door lock. Then, each time after leaving the premises, an unknown person closed the door of our apartment in the same way as described above. After these events, over a period of several months from March 2024 to July 2024, the managing director of EVVA Sicherheitstechnologie GmbH with its registered office at Wienerberstrasse 59-65 in Vienna, Austria was repeatedly notified in writing about the entire matter. In nine written notices delivered to the director of the above company, the entire state of affairs in the case in question was described very precisely and in detail in English and Polish. At the same time, I requested detailed explanations from EVVA Sicherheitstechnologie GmbH regarding the circumstances in which the perpetrator of the events came into possession of an additional key to our EVVA MCS cylinder with the system number: 003MC1703, which he used many times. It had to be an additional key existing beyond the set of our EVVA MCS keys, which I received in the purchased set complete with the EVVA MCS double-sided insert with system number: 003MC1703. To date, we have not received specific written explanations from the Austrian company EVVA Sicherheitstechnologie GmbH regarding the very serious situation reported to us. The above matter cost us a lot of effort and caused huge problems. It also caused a big waste of our time and money. And above all, it caused justified fears resulting from the feeling of a huge threat to our safety in the place of our residence, including a real threat to health and even life.
I wrote the above opinion about EVVA Sicherheitstechnologie GmbH in order to warn other potential customers against this Austrian manufacturer, which dishonestly approached the reported matter, which was very serious for us and which, in our opinion, has nothing to do with professionalism. We strongly recommend staying away from this Austrian manufacturer of door lock inserts, because it completely disregards and ignores customers and causes a lot of great and unnecessary problems.
Additionally, I assure you that all facts and circumstances provided in my opinion are true. This is confirmed by our extensive and accurate documentation.
11 novembre 2024
Avis spontané