ordered silicone paint , to re paint their render system as it has faded .Paint was delivered and placed in our hallway by the delivery company , 1 of the 15 litre tubs ( inside box's ) was placed on... Voir plus
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Lisez les avis des autres
I don't do many reviews but I do feel these guys are worth a bit of praise. Although I am just a DIY'er and occasional customer - I have used EWI store a few times now and they've always been really h... Voir plus
As I’m only doing a small render job I only need a few beads which I ordered easily on the website at 9-00am Tuesday the delivery was by courier at no extra price and I was surprised when it arrived... Voir plus
These guys are brilliant, delivery network and lead times are spot on. Spec requests are always dealt with in a timely manner, can’t fault the service at all! Being an installer for many years of sili... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
External wall insulation company based in Chessington and Aylesbury.
Coordonnées de contact
Unit 1/2 King Georges Industrial Estate, KT9 1TT, Chessington, Royaume-Uni
- 02033974067
- sales@ewistore.co.uk
- www.ewistore.co.uk
4,1
Bien
357 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
26 août 2020
Avis spontané
Réponse de EWI Store
Thank you for your kind review, we are glad we were able to offer you an excellent service :)
First Purchase
Dear sir/madam
Thank you for the oppotunity to have my say.
Good service from the sale team.
A little disappointed from the transport team. Order should be dispatched complete rather than split. One cannot install your products, like having the insulation but no starter trim or rasp.
I am a first time user and using your products to promote our services. There should be a check list available for customer and your stuff. Like router/cutter, jointing clips, caps etc.
Over all I would recommend your products.
Thank you
26 août 2020
Avis spontané
Réponse de EWI Store
Thank you for leaving an in depth review. I understand your frustrations with the split orders and shall relay this message to our logistics team. Your checklist suggestion is a great idea and I will make sure to mention this to the relevant department to see if this is something we will be able to provide. Have a pleasant day :)
Fast delivery and great product
Fast delivery and great product. The ready mixed render was easy to apply
26 août 2020
Avis spontané
Réponse de EWI Store
Thank you Glenn! We are really glad you like our product :)
Réponse de EWI Store
Thank you! Glad we were able to give you a prompt service :)
Excellent company
Excellent company
Excellent service
Excellent staff
Excellent customer service
And great quality materials
26 août 2020
Avis spontané
Réponse de EWI Store
Thank you Simon! Appreciate it :)
Jamie was brilliant from start to…
Jamie was brilliant from start to finish, we couldn’t of completed the project without him
The house looks fantastic and is a lot warmer
Thanks EWI
26 août 2020
Avis spontané
Réponse de EWI Store
Great to hear it! We are glad Jamie was able to help you complete the project :)
Black Render used below DPC
Disappointed to leave this review as having dealt with Matt a few months ago he couldn't have been more helpful. However.....
We have had an issue with the black render used below the DPC recently and our builder has tried repeatedly to get an answer/response. We were led to believe that any splash back would be easily cleaned off - it cannot be cleaned easily and looks dirty. Also when it rains we have a white water mark on this.
I would not recommend this product at present.
But we cannot resolve our issue as no one will respond.
30 juillet 2020
Avis spontané
Réponse de EWI Store
Hello, we completely understand your frustration and are also disappointed that we failed to respond to you. We will try to contact you today to resolve this.
Been using ewi stores products for a…
Been using ewi stores products for a long time now and wouldn't use anything else great materials and customer care best prices around. Glad to be doing business with them many thanks nick @finefinishplasteringservices
27 juillet 2020
Avis spontané
Réponse de EWI Store
Glad to be of service and were happy that you satisfied with our materials :)
Réponse de EWI Store
glad we could help :)
Réponse de EWI Store
thank you :)
the products are good but the advice…
the products are good but the advice they give you is priceless
23 juillet 2020
Avis spontané
Réponse de EWI Store
Thank you :) glad we could help !!
Réponse de EWI Store
Thank you! Glad to hear you like our product :)
Staff and Store excellent service
Staff and Store excellent service, quality of carrier not good they damaged and lost the item without letting anyone know. As soon as the store found out replacement sent immediately.
23 juillet 2020
Avis spontané
Réponse de EWI Store
Hi Bryn, thank you for your feedback, we are sorry that the carrier damaged and lost the item, but are glad this was resolved for you. If there is any more feedback for us do not hesitate to contact us :)
Rendering material
Used EWI for the rendering of my house great product and delivery
23 juillet 2020
Avis spontané
Réponse de EWI Store
Hi Geriant, thank you for your review. I'm glad you are happy with the results :)
pretty poor & sloppy
pretty poor & sloppy. Sent wrong product on first order. On later email query, didn't bother answering questions & instead fired through a quote ignoring my query & failing to apply agreed discount. They never followed up; i never went back. Can only assume all their staff are millionaires.
23 juillet 2020
Avis spontané
Réponse de EWI Store
Hi Robert, we are really sorry that you have experienced this with us. Someone will try to contact you today to resolve this for you.
Excellent store and good quality…
Excellent store and good quality product delivery's on time all the time thanks ward’s plastering and rendering services
22 juillet 2020
Avis spontané
Réponse de EWI Store
thank you :) we appreciate the feedback
Réponse de EWI Store
Happy to help :)
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