Excelparkingservices Avis 

Paid via app including 20p surcharge but app didn't recognise payment. Payment taken from bank and evidence supplied but fine upheld on appeal. All these 1 star reviews and nobody cares! It's not affecting Excel profits so why would they.

not one machine in the Bangor car park is working and ive been fined £100 having appealed and taken photo's my appeal has been declined even though the machines are weeks later still not working and i had no means to make a payment over the phone. Offered to pay the LEGITIMATE parking fee for the time i was there but that is declined also. A TOTAL SCAM AVOID PARKING AT ALL COSTS. I will be contacting my local Ombudsmen for advice. Unscrupulous tactics for genuine customers, how long can that last?????

Having rang the company i can confirm they just hang up once aware of the reason you are calling. They claim it is the responsibility of the shopping centre to fix the parking machines, excel parking just chase everyone for £100 for making the mistake of taking photo's as evidence. Apparently 10 minutes is ample timing to park, go to the meter, read ALL of the terms and conditions, go back to your car and leave.
Having asked what will happen if i decline to pay i was hung up on!
Why can they not chase up the fee for the time pared and then issue fines? Too lenient and not enough money made from innocent people methinks.

1 star is generous - made an error on number plate as letters missing from keys on machine and got £100 fine - can demonstrate a paid ticket but rejected appeal.
Wont ever use that car park again and made sure that all my friends and family are aware of the risks when using that carpark

Nothing went wrong apart from the fact that this company has been to court twice now because they lost their case against genuine people This has to stop.These unscrupulous companies have to cease to exist

They are a nasty nasty bunch of nobodies, horrible people who only care for the money they can con people out of, why 5 mins to get a ticket? if there is a people waiting to pay it will obviously take longer than 5 mins, why not 10 mins, if you get a ticket what is their problem, the 5 mins is the rob you, scumm of the lowest order.

Outrageous terms and conditions to use this car park. I hope to never use them again

What a scummy company
Very successful in acquiring 1 star ratings
And now destroyed in the courts by a 22 year old standing up for herself

Excel parking
Come help with parking problems in Afghanistan.
Let's see how that goes :) :)

Just seen what they guys where doing, absolutely disgusting

Excel parking ! Tried to take me to court for not paying parking, I paid but there was a sight digit out on the registration, due to letters missing off the machine which was not in good order. It got kicked out of court because I did pay :-). Thankfully common sense prevailed, horrible firm to deal with and will try to make even more money out of breaches disproportionately.

A company who went to court to try to recover 10k for a parking charge, lost the case, and rather than accept it. Appealed.

And lost again.

Absolute scum of the earth.

Disgusting human beings all the lot of them. I hope they all get what they deserve one day.

Unwilling to accept a court judgement that they are legally in the wrong - twice.

Definitely not the sign of a cowboy operation...

Hope you paid the costs within 14 days ;-)

Britain has become a sick country when it allows companies like Excel parking to even exist.

Recent demand to make Excel pay 10k to charity because of what they have done is a pathetic gesture....should be banned.

Well, let's face it, everyone who works there is a clown.

How they treat Blue Badge holders is appalling. This company should be ashamed of itself. If you can avoid their car parks, please do — their practices are unfair, exploitative, and deeply stressful.

i paid 2.0o ponds and i got a recipt with when i went off the car park for the same amout i paid was not in there for 1/2 hr and i was out again tryed to get in touch by phone but was told it was out off order and in fact they owe me money i wont be using them again

ticket machine was not working at The Menai Centre Car Park, now I have been sent a PCN of £100 for a 40 min stay.

This company needs to be investigated and shut down and fined for criminal activity. They are making money off people in what I believe is an illegal way. I followed the instructions on their sign in a car park in Manchester and paid by phone. The number I called was on a sign with Excel Parking on the top of it. I followed the prompts and paid the fee. A fine of £60 comes in the mail a couple days later saying I didn't pay and display. There was nothing to display. When I appealed they said I needed a VAT receipt even though I showed proof of payment and the phone call to the number on their sign, plus attached a picture of the sign. When I called the help number on the same sign it was to Excel parking! They said to call a company called CP Plus to get a VAT receipt. Again, I pulled into the car park and called a number of on an Excel parking sign with the instructions that said "haven't got change? Call this number". There was no human to speak to about a vat receipt so I've had to pay the fine because they said they would go to debt collection and I'm buying a house so can't afford for that to happen. But this company is into something illegal and I'm going to keep pushing to see how to get the word out and get something done for other people ripped off by these thieves. Am going to reach out to Watchdog and and an Obudsman for whatever it might lead to. The comments from countless other reviews make me realise it's certainly not just me

Avoid this carpark like the plague. Their T&C's apparently state that you need to input your reg plate into the machine when paying, yet the machine allows you to pay without doing this and their appeal system takes no consideration of this. Their fines are extortionate: more than 20 times the cost of parking. They're bunch of greedy capitalist pigs.