Satisfied with the delivery exact time in exact date mentioned.I would love to order again later.I appreciated your gesture.Thank you for your honesty.
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Lisez les avis des autres
Customers' Satisfaction mainly met by honesty and reliability in delivering the exact items at the exact time which you did...Thank you so much... Please keep up the good work and best of luck...
L'entreprise a répondu
I ordered a pineapple customized birthday cake from Expressluv.com, and it absolutely exceeded my expectations! The design was stunning — beautifully done with so much attention to detail. It looked a... Voir plus
L'entreprise a répondu
Fast service and attention to detail. I contacted expressluv.com 48hrs to my husbands birthday and they delivered within 24hrs the next evening as requested. They were also able to understand my re... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Expressluv is an online Gifting website, we deliver Cakes, Flowers, Treats, Surprises, and Gifts across the USA | Canada | India | Australia | UAE | the UK to the recipient's doorstep. Your Gifts are delivered through our trusted delivery vendors and partners. Visit us at www.expressluv.com for our wide range of collections.
Coordonnées de contact
997 Seymour Street, V6H 7H8, Vancouver, Canada
- 2062070890
- support@expressluv.com
- www.expressluv.com
4,5
Excellent
149 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Expressluv.com is very good team
Expressluv.com is very good team. They have different styles of cake and my family liked their cake. I am customer of Expressluv.com from past 6 years. Their service is good and delivered cakes ontime
11 octobre 2024
Avis spontané
Réponse de Expressluv.com | International Gifting Services
Thank you :)
Super quick and easy to place an order
Super quick and easy to place an order, also very reliable. Came very quick and they are very efficient. Absolutely loved the cake
16 octobre 2024
Avis spontané
Réponse de Expressluv.com | International Gifting Services
Thank you for choosing Expressluv and we are happy to see such great comments.
Excellent service
Excellent service, I ordered birthday cake for my husband who lives in Vancouver. It is delivered secured. Customer service team is working well👍😊
30 septembre 2024
Avis spontané
Réponse de Expressluv.com | International Gifting Services
Thank you so much :) Happy to provide the best outstanding cake gifting services in Vancouver. See you again at Expressluv.com
Very good service
Very good service , I ordered cake for my sister ,it not only arrived on time but it was delivered securely. The cake tasted so good.
Best option to deliver cake / card/ gifts to your dear ones
19 septembre 2024
Avis spontané
Réponse de Expressluv.com | International Gifting Services
Thank you so much for your wonderful 5-star review! We are thrilled you had such a positive experience with Expressluv. Your satisfaction is our top priority, and your feedback encourages us to deliver the best service possible.
If there's anything else we can assist you with in the future, please don't hesitate to let us know. We look forward to serving you again!
Warm regards,
Expressluv.com
Took my money, items never shipped, company doesn't respond
Placed an order in July, credit card was charged but it's 2.5 months later, and never received product. When I look up my order on their website it says it still hasn't shipped. I've emailed the company multiple times with zero response back. SCAM SCAM SCAM. I have no idea where the good reviews are coming from.
7 juillet 2024
Avis spontané
Réponse de Expressluv.com | International Gifting Services
Hi there,
Wow, it's truly shocking to hear that a $3 card order has spiraled into such drama. Rest assured, our entire team at Expressluv is definitely not sitting around plotting how to scam you out of a whopping three dollars—what a thrilling heist that would be!
We've gone ahead and issued your full refund (because apparently, we're into giving free money now too). Please check with your banker because clearly, someone somewhere must be thrilled with all this.
Also, just to clarify, Expressluv is not a scam—shocking, I know. Our reviews come from real, breathing customers. But hey, we're so thrilled to see you took the refund, and oh yes, we just love unappreciated reviews. They brighten our day.
Best regards,
The Definitely-Not-A-Scam Team at Expressluv.
Great experience
Great experience. I ordered cake from India for my son
BIRTHDAY who is staying in Vancouver
4 septembre 2024
Avis spontané
Réponse de Expressluv.com | International Gifting Services
Thank you sir, for choosing us and making your Son's birthday special. See you soon at Expressluv.com
I ordered a customized TV Man Cake with…
I ordered a customized TV Man Cake with black current and chocolate flavor for my son on his 5th Birthday since he is crazy about the cartoon character and the final outcome was worth the wait and the expression on his face after seeing the cake was Priceless. I'm totally happy with the way the cake was made exactly as per my expectation.
3 août 2024
Avis spontané
Réponse de Expressluv.com | International Gifting Services
Thank you Esha for the best review, we appreciate your business.
I ordered a Customised eggless cake for…
I ordered a Customised eggless cake for my Mom's birthday. The final outcome was beautiful and they followed all my instructions precisely that gave us 100% satisfaction and they delivered the cake with utmost care, even though it was hard to find our home address in the city. Thank you so much ExpressLuv for making my Mom's bday special <3
14 juillet 2024
Avis spontané
Réponse de Expressluv.com | International Gifting Services
Thank you Neelima for the great review, we appreciate it.
The cake was really good, delivery needs work
The cake was really good. The only reason for the 4 stars is that the delivery person was so awful! So unprofessional(no pleasantries/smile just ordered me to put the cake in the fridge immediately) and all these while delivering a birthday cake? That’s ridiculous!
12 juillet 2024
Avis spontané
Réponse de Expressluv.com | International Gifting Services
Thank you so much for sharing the feedback, we are happy to listen to your experience and we will make sure to pass the training to the team members. We want the best experience for our customers and are happy to show the progress in future orders.
Taste awesome
21 juin 2024
Avis spontané
Réponse de Expressluv.com | International Gifting Services
Thank you so much :)
The taste of the cake is awesome and…
The taste of the cake is awesome and cake is delivered same as shown in the reference picture.
16 juin 2024
Avis spontané
Réponse de Expressluv.com | International Gifting Services
Thank you Shalini for choosing Expressluv and trusting us.
The service was too good
The service was too good. As I ordered cake few hours before, delivery was done on time.
Cake was perfectly made and taste was good.
You gave us a good options to choose what we need and thank you for the great service and making his birthday special
6 juin 2024
Avis spontané
Réponse de Expressluv.com | International Gifting Services
Thank you for choosing us & we will make sure to deliver the best always :) See you soon at Expressluv.com
Réponse de Expressluv.com | International Gifting Services
Thank you so much for reviewing us :) See you soon at Expressluv
Very accommodating and quick service as…
Very accommodating and quick service as if it’s their passion to spread happiness. Thanks a lot fir your kind services.
2 juin 2024
Avis spontané
Réponse de Expressluv.com | International Gifting Services
Thank you for choosing Expressluv to send Gifts to family and we are happy to give our best.
See you soon at Expressluv.com
I placed an order from over seas
I placed an order from over seas. They personally made sure I was an important client . They took pictures of the deliver and kept me inform every step. Thank you for the amazing customer service. Will always think of you guys for all my gifting needs.
10 mai 2024
Avis spontané
Réponse de Expressluv.com | International Gifting Services
Thank you so much for choosing us :) and we are happy to serve you always with our best service.
Excellent service provided and on time.
19 avril 2024
Avis spontané
Réponse de Expressluv.com | International Gifting Services
thank you Ahmed for your support with Expressluv.
They did not deliver the bouquet and lied
They did not deliver the bouquet and lied. They kept lying about the something that if they were really at the location would have never encountered. Horrible service and someone you should not trust to make your loved one's day special. My loved one's day was ruined because of them.
They never went to the location because they kept asking me about a gate pass which for an individual bungalow is not needed. Also, the google map exact address and recipient name and message was mentioned. The details were provided 2 days in advance and no one told me anything missing when I paid the money. The person messaging me on the day kept asking me for a gate pass, said the security did not allow them and then said the name was missing and the message is missing. These messages by the way came after the expected delivery time. I would not trust them if they can't accept there was a screwup.
Happy to share all the chats and messages from your support too.
Also, I would not share the number of the recipient whom I want to surprise with the gift. I hope everyone understands what surprise gifts are for.
29 avril 2024
Avis spontané
Réponse de Expressluv.com | International Gifting Services
Hi there! We did receive your order, however, your order was incomplete with a basic address and it is the basic responsibility of the customer to share the receiver's phone number. Without the phone number, we cannot deliver any Gifts for the reason of ensuring the Gifts are delivered at the right location.
When my team, reached out to you, there was a delayed response from your end due to the timezone and you didn't share the information after requesting for it. Our delivery person went to the location and he couldn't find the house in the area. We cannot predict which house belongs to the recipient and we don't have the ability to guess and deliver the Gifts :)
Our team has already informed to share the receiver's phone number while taking your order, however, you denied our request and bypassed it by providing a USA phone number only. Let us know if you wish to access the chat history here, happy to publish them.
I would encourage you to please share detailed addresses and phone numbers when placing online orders. I see my team has issued a full refund on your order (though not our mistake) As per the website policy, for the incomplete address and details we are not responsible for the order and refund, we made a one-time exception for you and issued a full refund. I am sure, next time, you will be providing complete details, I hope you will adhere to the policies of the website by providing complete information.
Have a wonderful day.
Réponse de Expressluv.com | International Gifting Services
Thank you so much :)
Amazing quality,delivered on time ,
Amazing quality,delivered on time ,
I'm totally satisfied with their service!!🤗
29 avril 2024
Avis spontané
Réponse de Expressluv.com | International Gifting Services
Thank you so much for choosing us and we are proud to serve you :)
I ordered cake from Philippines…
I ordered cake from Philippines delivered to Canada and it was so amazing, decoration was great my husband likes it he told me that it was really delicious,Thank you expressluv you made my experience so easy.. Highly recommend.👍
18 mars 2024
Avis spontané
Réponse de Expressluv.com | International Gifting Services
Thank you, Mary, Joyce for choosing us, we are happy to hear kind words and we appreciate your business :)
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