We've had an account with Fairwinds for just a few months, but I'm already very pleased with them! I love that there are no fees on international transactions and that the debit card is safe. When w... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Setting up an account was easy and the customer service was great and not overbearing. The app and website are easy to use. The interest rates are competitive compared to my big bank I previously used... Voir plus
I wish there was an option for 4.5 because that’s what I would’ve chosen. I love the support, the rates, the quick responses to inquiries. I LOVE what they stand for! I appreciate the support for peop... Voir plus
Great customer service, quick mobile banking, lots of fee free ATM's in my area, and a good high yield savings account rate! And not getting bombarded with offers for credit cards or loans!
L'entreprise a répondu
À propos de l'entreprise
À propos de FAIRWINDS Credit Union
Écrit par l'entreprise
|
||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|||||
|
FAIRWINDS was founded in 1949 on the simple idea of people helping people. That idea still guides everything we do today. We exist for one reason: to help others take control of their money and move toward financial freedom. That means fewer payments, less stress, and more confidence about the future. It’s not the message you usually hear from a financial institution, but we’re not afraid to be different. At FAIRWINDS, members are part-owners, not customers. That means we don't answer to stockholders, and we don't chase profits. Every dollar we earn is reinvested to help members save more, eliminate debt, build wealth, and live generously. We know financial freedom doesn't happen by accident. That’s why we combine personal guidance with products designed to support real, intentional financial progress, not unnecessary borrowing. That includes:
Anyone in the United States is eligible to become a FAIRWINDS member. Wherever you are, whatever your journey — if you’re committed to being financially free, you’re welcome to join us! Federally insured by the NCUA. |
Coordonnées de contact
3087 N. Alafaya Trail, 32826, Orlando, Etats-Unis
- 800-443-6887
- www.fairwinds.org
Your Money Milestone
4,6
Excellent
101 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
23 avril 2026
Réponse : FAIRWINDS Credit Union
Thank you for taking the time to provide us with feedback. We are excited to know that you are receiving and appreciate the great service provided by our crew!
My experience has been very satisfied
My experience has been very satisfied. I have never banked with a credit union before Fairwinds so, I was a little skeptical to make the change. Now, Fairwinds is my main Bank for checking and savings.
-Easy access to web site.
-Great rates on Smart saving.
-Lots of good financial products.
23 avril 2026
Réponse : FAIRWINDS Credit Union
We're happy to hear that you had an excellent experience with our mobile app and the service provided by our Member Support crew. Thank you for your positive feedback!
Gabby was very professional and…
Gabby was very professional and personal. I love the idea that I can speak with someone, instead of AI.
23 avril 2026
Réponse : FAIRWINDS Credit Union
Thank you for this! It's great to hear that Gabby made your experience feel both professional and personal.
Fairwinds is a great banking option
Setting up an account was easy and the customer service was great and not overbearing. The app and website are easy to use. The interest rates are competitive compared to my big bank I previously used. The Ramsey bundle is what first drew me to Fairwinds and I'm glad I decided to try them out.
23 avril 2026
Réponse : FAIRWINDS Credit Union
Thank you for the kind words! Delivering a great experience every time is what our team strives for.
Réponse : FAIRWINDS Credit Union
We appreciate you taking the time to share your wonderful experience with our team. We are glad to hear that you found them welcoming and professional.
Customer service
Customer service. Online application and recommend services to improve your experience.
13 avril 2026
Réponse : FAIRWINDS Credit Union
We appreciate you sharing your feedback. It's great to hear that you found our online application and recommended services helpful. Thank you!
The people are so helpful and friendly…
The people are so helpful and friendly plus the Ramsey Package products are FANTASTIC!
16 mars 2026
High Yield Savings Smart
High Yield Savings Smart! Easy app to use. First customer call experience was good over the phone. They helped us solve the problem together. Thank you.
7 mars 2026
Excellent Experience!
I came in to convert my existing checking and savings into the Smart checking/Savings Bundle. The ladies made the process very easy and enjoyable! Held great conversation and had a chance to meet one of the new ladies behind the line. She was very kind and had no issue receiving help where needed. Great Job Team!
22 avril 2026
How easy it was to create an account.
15 octobre 2025
Réponse : FAIRWINDS Credit Union
We're happy to hear that creating an account was easy! Thank you for sharing your experience.
The website and app make managing our…
The website and app make managing our accounts super easy. We thoroughly appreciate the "no hold/pending" on our direct deposits. It actually makes planning our budgets easier.
23 avril 2026
Réponse : FAIRWINDS Credit Union
We're happy to hear that our website and app simplify your account management. It's great to know that you appreciate the direct deposit feature, and that it helps with your budgeting. Thank you for your feedback!
Réponse : FAIRWINDS Credit Union
Thank you for the kind words! It's great to hear that Ray delivered a patient and helpful experience.
Réponse : FAIRWINDS Credit Union
We appreciate the review! Delivering a great experience is always our goal.
Communication
The communication with the staff was phenomenal. Clear understanding.
And very pleasant.
1 décembre 2025
Réponse : FAIRWINDS Credit Union
We're happy to hear that our team's clear communication made your experience so pleasant. Thank you for sharing your positive feedback with us!
Poor loan servicing customer service
It’s extremely hard to get a real person to talk to you when you have a mortgage with them. You call the number and it just routes you to all these other options and you can never get a real person to pick up the phone. I had one question and it is still not responded to.
27 mars 2026
Réponse : FAIRWINDS Credit Union
At FAIRWINDS, creating an exceptional experience is at the heart of everything we do, and we take all member feedback seriously. We’re sorry for the frustration caused by this. A manager will contact you via phone to better understand what occurred and assist in resolving this matter. Thank you for sharing your feedback, as it helps us improve communication and better serve our members.
The app is super easy to use and…
The app is super easy to use and customer service has been great. It’s nice to work with a bank I can trust.
23 avril 2026
Réponse : FAIRWINDS Credit Union
Thank you for the positive feedback! We're happy to hear the app has been easy to navigate and that our team has made a positive impression.
Réponse : FAIRWINDS Credit Union
We appreciate you sharing this! We're glad everything has been running smoothly for you.
I wish there was an option for 4.5…
I wish there was an option for 4.5 because that’s what I would’ve chosen. I love the support, the rates, the quick responses to inquiries. I LOVE what they stand for! I appreciate the support for people still getting out of debt and learning to save! My only reason for the one less star than 5 was how loooooong transfers take. I switch my HYSA from another institution and they transfer same or next day. FAIRWINDS to my local CU takes 3-5 days.
23 avril 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.