Farleydwek Avis 

I highly recommend Farley Dwek and the CHC team highly. Their service throughout my reimbursement claim following the passing of my mother was extremely professional, supportive and efficient. We were delighted to successfully win the case, and I am incredibly grateful for all their help and guidance. I truly cannot thank Farley Dwek and the CHC team enough.

I can't thank Farleydwerk enough for giving us hope in this confusing, poorly understood area. We still have a long way to go, but we'll use Farleydwerk again.

Had a call with Carla as I’m a complete novice regarding CHC. An hour worth spent for sure as I now have a clear pathway and things to look out for as my mums health deteriorates. Carla is supremely knowledgeable and has career experience in all related matters. I wouldn’t hesitate using this firm.

The support and constant updates on how our case was going, Jonathan who was dealing with our case really helped us and went the extra mile. All our worries or concerns were answered quickly and professionally in a short time.

Carla acted as our nurse advocate at a recent DST meeting. We had a two hour preliminary phone discussion a couple of days beforehand and Carla's professionalism and attention to detail was immediately apparent. Her assistance on the day was invaluable as her clear undertanding and cross referencing of the various records meant that she was able pick up on any discrepancies/omissions and ensure that proper consideration was given and that nothing was overlooked or misinterpreted by the assessor. We couldn't have gone though this process without such amazing support. Thank you.
Martin and Hilary

Had an hours call with Carla from the Nurse Advice Line at Farley Dwek. Carla was friendly and professional throughout. A strong communicator who is highly knowledgeable and experienced in her field. Able to clearly and competently articulate about CHC funding including the relevant complexities and process. Demonstrated a clear understanding of our specific situation and care needs. Clear, open and honest with all aspects of the assessment including delivery of final recommendations. The call was extremely useful, helpful and informative. Many thanks Carla - you did an excellent job!

We booked an hours call with Farley Dwek's Nurse advice line to understand CHC and get some guidance. Carla our nurse was unbelievable, her knowledge was outstanding and she lead us through the process and took care to explain all the acronyms and how they affect care and/or CHC...her passion for good care and her nursing skills were more than evident she was outstanding at explaining the process and had taken great time to review our mother's details to give us solid advice.
We can highly recommend Farley Dweks if Carla is the level of expertise, care and compassion then it's of a very high standard and your loved one's CHC claim will be in great hands

Through out my dealings with Farley Dwek I found them to be efficient and very helpful. But above all their honesty impressed me the most. Never have come across an organisation that would put ethics before profit. For this alone I would highly recommend them.

The team at Farley Dwek were extremely responsive, supporting our CHC assessment process at very short notice in a very professional manner. Lynn Scott was excellent throughout the process and helped us secure the support which we were entitled to.

Ruth at Farley Dwek has been a guiding light in an incredibly difficult time. Having to navigate the CHC funding system was a bewildering, frustrating and seemingly illogical process. I couldn't understand why my mother's care needs were not being considered extreme enough to qualify when the reality was very different.

Even though I considered myself capable of providing evidence/rationale, it was clear that when funding was withdrawn, I needed professional guidance.

Ruth and Alex, the amazing assessing nurse, provided me with warm, empathetic and a really proactive approach which was an absolute godsend. It felt like I was finally being listened to and understood.

With their expertise and exceedingly professional guidance, my mother secured full funding for her years in her care home (with a short period of time when she was considered as having no primary healthcare need).

Ruth was always incredibly empathetic and the advice and guidance I received was always the most rational, knowledgeable and realistic.

Ruth is an absolute star and I definitely would not have been able to secure the funding to which my mum was entitled (in my belief) without her expertise, professionalism and good humour (to get me through the difficult processes!)

I would highly recommend anyone navigating the system, which is now harder than ever, to discuss their circumstances with Farley Dwek. Fees were explained clearly and absolutely fair for the amount of work and expertise they bring.

Thank you so much to Ruth, Alex and the team at Farley Dwek.

Sian Teague

Following a meeting with the CHC last year it came to light that my mums care home had charged unlawful top up fees for over 5 years.

Jonathan Dwek was recommended to us, and he was excellent. He was realistic and honest and managed our expectations, he was encouraging, empathetic and reassuring, and thanks to his help and support we were able to reclaim the full amount of unlawful top up fees plus interest.

We wouldn’t hesitate to recommend Farley Dwek to anyone who finds themselves in a similar position.

I found the advise provided a clear view of how to best proceed when making a CHC application. The nurse led procedures helped me to understand what was needed to obtain a positive result. Claire, my advocate was generous with her time and clear in her explanations of the issues involved. Obviously, the outcome of any CHC application depends on the strength of the evidence, but the help provided by Claire was fundamental in making the journey much smoother on rhe way to obtaining a positive result.

Farley Dwek were excellent at the meeting we held as part of the CHC application process. Given that the care home had sent over 200 pages of notes the day before they were informed, totally professional and commanding advocates. Whatever the outcome I would certainly recommend them to others.

A first class professional service from an excellent and knowledgeable team at Farley Dwek. I would highly recommend their services and their advocacy service. Carla was compassionate, professional and an excellent advocate. The help and support we received from start to finish was invaluable.

The firm’s assistance, support and advice has proved invaluable in assisting our family to advocate for and support our Mother during her funding review case. The administration support was highly efficient and crucially the firm provided us with an expert nurse assessor who guided us skilfully through the process and fully supported us throughout. Our family would strongly recommend Farley Dwek and would definitely use their services again.

Excellent and professional service from Farley Dwek. Helped us to achieve full CHC funding for my mum in law . I would recommend the advocacy service. Carla was very professional and knowledgeable. Her help and support was invaluable

We approached Farley Dwek for help following a CHC funding MDT that left us feeling let down and confused. The administrative team were very efficient and after an initial telephone chat, we very quickly received a call back from Andrew Farley to discuss our situation in more detail. I found Andrew to be extremely professional, reassuring, objective and well-informed. He gave me an honest appraisal of our situation and empathetically addressed our expectations from a position of wisdom and experience. Despite the fact we had not officially appointed his firm at that stage (we were still awaiting the CHC decision), he was very generous and gracious with his time on the phone/emails.

Thanks to Andrew’s guidance, we were able to articulate and feedback our reservations to the CHC and they ended up ruling in our favour. We therefore did not end up having to formally instruct Farley Dwek for representation but our impression was that they were an exemplary firm with judicious invested leadership and noble ethics.

We contacted Jonathan to help us with a restitution matter from my aunts long term care
We have been delighted with the attention that has been afforded us in coming to a resolution l, where all other avenues had been exhausted
Thank you !

Farley Dwek Solicitors,
was recommended by a friend when I needed representation due to an accident at work. Our Solicitor was a keen listener and very compassionate. He did not give me unrealistic advice and kept me informed at e every stage of my case. The professionalism that I received was exceptional and the staff always helpful and polite. He was extremely thorough with the information that was required, and his persistence with every detail helped me to get the result that I wanted. A BIG THANK YOU! Farley Dwek.

Rose

I enlisted Farley Dwek's help to provide an advocate at the CHC assessment for my mother's complex dementia care. Although CHC refused funding, the advocacy was very helpful, opening my eyes to the challenges of the process and how it works.
I would have given up at this stage, but Farley Dwek, not satisfied that we had been given a fair hearing, looked into the case in more depth, and then offered to appeal on a no win no fee basis, having resolved that CHC had made a fundamental error in their assessment. The appeal thankfully ended with CHC granting us funding.
The whole FD team were great: they gave clear, honest advice as to what I could expect, and pursued our case doggedly from start to finish. I can say categorically we would not have succeeded without Farley Dwek's involvement.
I'm grateful in particular to Debbie Payton - who put the appeal case documents together - and to Jonathan Dwek who saw through the final hurdle of actually getting hold of the funds.