Fay Nutrition Avis 199

My appointment was 100% approved by insurance! BCBS. My nutritionist is absolutely the best. She doesn’t make me feel stupid. She doesn’t make me feel judged. She talks kindly and always lets me talk. Her and I are working on food planning and a calorie deficit and she helps me to understand all that I need to do. She even reached out to see how I was doing mentally on a day she knew was very hard for me. She didn’t have to reach out but she wanted me to know she was thinking of me. I couldn’t be anymore happier.

Fay is a useful tool to help connect you with a nutritionist/dietician that meets your needs and holds you accountable and helps you find ways to help guide you in achieving your goals. Happy still working on my health I look forward to implementing my nutrionists suggestions, hints and tips in my everyday life.
Thank you Sarah.

My dietitian and I have been meeting weekly for 6 months. As others have said, we don’t just talk about calories and food, but we dive into the reasons for the disordered eating. I have experienced so much healing and progress since starting with my dietitian. She is truly a gem and I am so glad I was able to overcome the initial anxiety and start therapy.

Fay has been a great tool to help me get better with my nutrition. I live working with my dietitian Melissa. Together we have lost about 15 lbs in 5 months. I am excited the the weight is staying off and the small changes we make together are manageable. I appreciate all her support and patience. Thank to my insurance, I don’t have to pay out of pocket

My experience with Fay and my dietician Heather has actually exceeded what I was hoping for. As far as the app, it is very easy and convenient to use. My insurance has covered Fay as well.
My dietician (Heather Ashcraft) has helped me SO much. It would not be an exaggeration to say this has changed my life, because I actually have energy now after 5 years of extreme fatigue. With Fay and Heather's knowledge and guidance, it was a lot easier than I thought changing my diet would be.
If it helps to know, my reason for seeking out a dietician was because I wanted to help treat my longtime acid reflux with diet change (not just avoiding trigger foods - I already do that) as well as extreme fatique, and it's resulting mood/well being problems.
Very happy and will keep it up!

I have been working with Catherine from Fay for close to a year. My GFR numbers have increased by 15 points! I am feeling so much healthier. What I love is she brings me new recipes that she herself has tried and eats! She practices what she preaches. She is absolutely amazing and I am so blessed to have her experience to help me in this journey. I see improves daily and she keeps me on the right track. What a gift!

Fay is a very good app & program that helps keep you on track with your dietition. But as well helps you be held accountable in your journey and also allows you to journal your thoughts, progress, and results.

I enjoy getting recommendations on healthier meal options.

Fay made the process of finding and connecting with my dietitian easy and efficient. Even better, they have made the process of insurance verification and submission even easier. I love my provider, Gina Rosenberg and she is a great fit for what I am working to accomplish.

My experience with my registered dietician has been wonderful! She has helped me manage my diet with my gut issues. I highly recommend Yanira, she is very knowledgeable

Excellent! We had a wonderful experience with the provider and Fay did all of the work to get our insurance to approve it.

Nutritionis is flexible le with my hours. Really listens to my needs, encourages and provide new ideas each week of my health journey. I am 26 lbs lighter and much stronger in just 7 months. Slow and steady.

I love my sessions because we talk about more than food and caloric intake. We discuss life and situations that can change day to day that can affect what we eat and how we eat. It’s usually a new topic we discuss every week.

My dietitian was great. She listened to me more than the one in my health center. She help me set up realistic goals, and had a lot of great insights and good guides.
The one in my health center was not covered by my insurance, but the ones through Fay were?!

I went to Fay Nutrition for a single dietician consult, and ever since then I’ve been charged an $8 “donation” fee every month without my consent. I was never asked if I wanted to make recurring donations, and I never agreed to it.

Trying to get answers is impossible—when you call, the phone number goes straight to voicemail and no one ever returns messages. After digging around online, I finally figured out how to cancel the charges myself, but no one at Fay Nutrition will speak with me about a refund for the months of unauthorized charges.

This feels sneaky and unprofessional. If you value honesty, transparency, and actual customer service, stay far away from Fay Nutrition.

First of all, there is no phone number for them. I scheduled an appt about ten days ago with Leda Medina. Our appt was for today at 1 PM and I received a cancellation email THIS MORNING advising it was cancelled as she doesn't have time for follow up visits. Nonsense. Totally unprofessional.

I'm a dietitian who worked for Fay. I have 30 years of experience being a top professional in my field. Fay continually didn't pay me, so I started sending "provider support" messages asking them why their system wasn't working for me. Suddenly, they disappeared my schedule, leaving my clients, who were doing well and had high hopes, in the lurch. I feel terrible that my clients are suffering because of Fay's actions. There isn't a way for me to contact them to let them know.

Unprofessional.
The providers don't seem to know how a calendar works or have any consideration that their clients are people with real lives.
I made a first appointment with someone who I thought would be a great match during available times on their calendar, it happened to be a Monday holiday. It was great for me since I wasn't working, and I assumed that the provider was making themselves available for just that reason! The day before (Sunday) they contacting me asking if they can move the appointment to Tuesday with no explanation - I can only assume they don't know how a calendar works and never bothered to check their schedule to make sure they didn't have open slots on a holiday. I wasn't able to make the recommended slot and not interested in working with someone who struggles with planning so I cancelled.
I made a new appointment with a new provider. Without contacting me and discussing the situation, they moved the appointment to an hour earlier - which meant a 7:30am call on a Saturday! I reached out to let them know that was too early and they said they were 2 hours ahead and that was their last slot for the day -- well then why was the original appointment time even available for me to book?! So no communication and again not understanding how a calendar works. I can only conclude that the providers here are completely unprofessional and don't understand how to be a service provider for clients. Don't waste your time.