featureDECO - Est. 2005 Avis 

1 886
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service from start to finish. I had already purchased the garden furniture which is high quality, beautifully made, and exactly as described. This order was for the furniture cover. Delivery... Voir plus

Noté 5 sur 5 étoiles

I didn’t leave a review when I bought my sofa around 7 or 8 years ago, but have been sat in my garden today, thinking about it being the best garden purchase I’ve ever made. It’s out in all weathers (... Voir plus

Noté 4 sur 5 étoiles

Nice product. Received around 1 week after ordering. Delivery company excellent. Informed of delivery time and date then updated throughout day. Furniture seems decent quality. No issues as yet. Wel... Voir plus

Noté 5 sur 5 étoiles

Really happy with our garden furniture. Great quality and comfortable. Good price for the set compared with local garden centre prices. Arrived very well packaged and took about 2 hours to assemble... Voir plus

À propos de l'entreprise

  1. Magasin de mobilier de jardin
  2. Magasin de meubles
  3. Vendeur de meubles en gros
  4. Jardin
  5. Magasin d'ameublement d'extérieur
  6. Magasin d'articles en osier

Écrit par l'entreprise

We bring you luxurious outdoor furniture ranges that combine comfort with stunning visual appeal. Our in-house design team has crafted furniture that is not only beautiful, but also functional and durable. We complement our exclusive featureDECO ranges with other carefully selected leading brands, ensuring that you have everything you need to create your perfect outdoor oasis. With over 18 years of experience, our core values include premium quality, affordability, uniqueness, functionality, and visual appeal. We aim to deliver the following to each and every one of our valued customers: Premium Quality Furniture: Our furniture is crafted with the highest quality materials, ensuring durability and longevity. It's both affordable and visually stunning, while also being unique and functional. In-House Quality Control: Our dedicated quality control team oversees every stage of production to ensure that we meet our rigorous standards and provide you with the best possible product. In-House Manufacturing: We manufacture our own range of products to offer you great value while minimizing production overheads. Functional Designs: Our designs are created with your outdoor living experience in mind, fulfilling multiple functions to make your space both beautiful and practical. Aesthetic Considerations: We take your aesthetic preferences into account with every piece we create, so you can have the perfect outdoor oasis that's uniquely yours. 5-Star Trustpilot Rating: Our satisfied customers have given us a 5-star Trustpilot rating, ensuring that you can trust us to provide excellent customer service and high-quality products. Comprehensive Warranty Coverage: We stand behind our products with a comprehensive warranty coverage to ensure your satisfaction. Hassle-Free Returns: We make the returns process as easy as possible, so you can shop with confidence. Delivery Options: We offer express delivery and premium two-man delivery options to make sure your furniture arrives on time and in perfect condition. Finance Options: We understand that buying outdoor furniture can be a big investment, which is why we offer finance options to help make it more accessible. Showroom: Our furniture is available to see, touch, and feel in our showroom, so you can experience our quality and designs first-hand. For over 20 years, featureDECO has helped customers create memorable outdoor spaces. We are committed to providing furniture that meets our core values and exceeds your expectations. Whether you're looking for a statement piece or a subtle set that blends seamlessly into your outdoor space, we have something for you. Trust in our 5-star Trustpilot rating from satisfied customers and choose featureDECO for premium outdoor furniture that is functional, visually stunning, and affordable. We hope you enjoy the DECO experience.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(1 886)

109 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brought the Cheltenham Grand Aluminium…

Brought the Cheltenham grand aluminium set. Very pleased with it. 1 swivel chair had a crack on one of the joints and this was replaced straight away. GREAT customer service. I was very worried about ordering online especially at that price point and the showroom being over 3 hours away from us but searched online reviews etc. also gave them a call and asked for photos to be sent of the one in the show room and they done this straight away. Overall very happy with the service and the set looks great.

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service from FeatureDeco

Great service from FeatureDeco. I initially went into the show room and they were very helpful answering all my questions. I then ordered pergola and garden furniture on line. Delivery was swift. I recommend this company.

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Would definitely recommend the garden…

Would definitely recommend the garden furniture we had ours a few years now & still as good. We purchased the furniture cover for it recently & the service was great from ordering to it been delivered

7 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Thrilled with my patio furniture

The whole order process was easy, delivery prompt and i absolutely love my patio furniture Edinburgh 7PC Rope Outdoor Garden Sofa Dining Set with Stone Effect Glass Top. Only the table needed minimum assembly which was easy and ive had a few lovely days of weather to enjoy it.
Im not sure if you can get clips to secure it as it does move about a lot but i like how you can easily change it around into different positions.
Very happy with my purchase and would definitely use featureDeco again.

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Lotus 5 seater corner sofa

Ordered the 5 seater Lotus corner sofa and coffee table set in March and FeatureDeco very kindly agreed to let us keep it in their warehouse (we were going away at the time of ordering and needed a few weeks to prepare the space where it was to go.) On requesting delivery it was very straightforward and the item looks every bit as good as it did on their website. Was also very pleased to take advantage of the 20% introductory offer that was running at the time of order. I haven’t seen anything in a similar price bracket online that looks as good as this set and looking forward to seeing if it is as comfortable as it looks!

17 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Fulham recliner sofa & Pergola

We purchased the Fulham recliner sofa setand a pergola with curtains, they arrived quickly and we were so impressed with the quality!!!! They are have elevated our garden and have become the reason we soend more time outside!! Definetly reccomend both as the quality of the products is beyond expectations!

14 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service very helpful great product, fantastic prices, delivered on time.
Have recommended to friends and family.

14 janvier 2026
Avis spontané
Noté 4 sur 5 étoiles

Very Nice product

Nice product. Received around 1 week after ordering. Delivery company excellent. Informed of delivery time and date then updated throughout day. Furniture seems decent quality. No issues as yet. Well boxed. Time will tell when it’s used next year properly. Happy so far though.#featuredeco

23 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service from ordering to delivery, arrived with 3-4days. We are very pleased with our garden furniture. We had an enquiry regarding the swivel chair that was answered very promptly. I would highly recommend Feature Deco.

7 août 2025
Avis spontané
Noté 5 sur 5 étoiles

The garden set was perfect and we were…

The garden set was perfect and we were pleasantly surprised at how good the overall quality of the furniture was. Super quick delivery and the delivery drivers even brought it through and up into our garden. Excellent service all round. Very much recommended.

23 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Lovely garden furniture

Lovely garden furniture. Very sturdy and comfortable. Had a couple of small bits missing, but customer services sorted it out straight away. Very pleased.

1 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer services

Amazing customer services. Bought a kingswinford set. Built with design and comfort in mind. The staff at featureDECO are so kind and customer focus is their goal. I visited the amazing showroom. The advice they gave me so supportive. I love my outdoor furniture.

23 août 2025
Avis spontané
Logo de featureDECO - Est. 2005

Réponse de featureDECO - Est. 2005

Hi Dal,

Thank you so much for your heartfelt review!

It was truly a pleasure assisting you over those few days, and I’m so glad we could help you feel confident in choosing the Kingswinford set for your new space. We know how important it is to get it just right, especially when it’s going to be a key part of your outdoor area, and we're thrilled to hear you’re happy with both the design and comfort.

Your kind words about the team and your visit to the showroom really mean a lot. We always aim to provide honest, supportive advice so our customers walk away feeling excited and reassured.

Wishing you many relaxing and happy moments in your garden!

Warm regards,
Zuleika & The featureDECO Team

Noté 5 sur 5 étoiles

Stunning

Constant updates on delivery, to Northern Ireland, which can be less than straightforward. Furniture is stunning, great price, customer service perfect.

11 août 2025
Avis spontané
Logo de featureDECO - Est. 2005

Réponse de featureDECO - Est. 2005

Hi Corinne,

Thank you so much for your lovely review!

We’re really pleased to hear that everything went smoothly despite the extra logistics involved in delivering to Northern Ireland. It’s great to know the constant updates and care from our team helped make the process stress-free for you.

We’re also thrilled that you’re happy with your new furniture, it means a lot to hear you found it stunning and good value. Our team took extra care inspecting everything prior to dispatch to ensure it arrived in top condition, and we’re so glad that effort paid off.

Thank you again for trusting us and for your kind words about the customer service. If you ever need anything or have questions, we’re always here to help.

Best regards,
The featureDECO Team

Noté 5 sur 5 étoiles

Great product and service

We went to the showroom to view the garden furniture and the young lady in there was extremely helpful, even moving furniture around for us to see how it would fit under our pergola. After ordering, the company kept the furniture until our garden was ready for it to be delivered . It was high quality and well made . We are extremely pleased with the goods and service we received

14 juillet 2025
Avis spontané
Logo de featureDECO - Est. 2005

Réponse de featureDECO - Est. 2005

Thank you so much for your lovely review!

I'm really glad I was able to assist you in the showroom and help find the right set for your space, it was a pleasure meeting you both and helping move things around so you could visualise it under your pergola.

I'm also happy to hear that everything went smoothly with the order and that you’re pleased with the quality and service. If you'd like to share a photo of your setup now that everything’s in place, feel free to tag us using #featuredeco or drop us an email to enquiries@featuredeco.co.uk, we’d love to see it and, with your permission, share it with others who might be considering their own garden project.

Thanks again for choosing featureDECO, it was a pleasure helping you!

Warm regards,
Zuleika

Noté 5 sur 5 étoiles

Highly recommend

An excellent company to deal with. Large range of furniture to suit all. I bought a sofa set for my conservatory and was so pleased with it that I have bought another different set for the garden.
The website unfortunately failed during my order but the office was very helpful and my purchase was easily completed. Delivery was within days, by another helpful team, and the small bit of assembly was uncomplicated.
I would highly recommend this company

20 août 2025
Avis spontané
Logo de featureDECO - Est. 2005

Réponse de featureDECO - Est. 2005

Hi Jo,

Thank you so much for your wonderful review and for coming back to purchase a second set from us, that truly means a lot!

We're really pleased to hear you're enjoying both your conservatory and garden furniture. While we're sorry to hear the website gave you a bit of trouble during the order, we're glad our team could step in quickly and make the process easy for you.

It’s great to know delivery went smoothly and that the assembly was straightforward too. Your kind words and recommendation are greatly appreciated, and we’re always here if you need anything in the future.

Thanks again for choosing featureDECO!

Best regards,
The featureDECO Team

Noté 5 sur 5 étoiles

So much seating space!

After spending months trying to find the perfect garden sofa set we just love our Grand Portsmouth set.
Good quality, arrived as arranged, it looks great and it’s so much seating for the cost of the set compared to many others.
Very happy with this purchase

18 août 2025
Avis spontané
Logo de featureDECO - Est. 2005

Réponse de featureDECO - Est. 2005

HI Janice,

Thank you so much for your kind words!

We’re really happy to hear that after months of searching, the Grand Portsmouth set was the perfect choice for you. It’s one of our favourites too, due to it's modular function and premium quality and we’re so pleased you're enjoying the quality, comfort, and value it offers.

If you ever feel like sharing a photo of your setup, we’d love to see it! You can tag us on social media using #featuredeco or email it to us directly to enquiries@featuredeco.co.uk, it's always great to see our furniture styled in real homes.

Thanks again for choosing featureDECO, and we hope you enjoy many relaxing moments on your new set!

Best regards,
The featureDECO Team

Noté 5 sur 5 étoiles

Great furniture no problem with…

Great furniture no problem with delivery or quality

1 août 2025
Avis spontané
Logo de featureDECO - Est. 2005

Réponse de featureDECO - Est. 2005

Hi Marcos,

Thank you for your review! We're so glad to hear everything went smoothly and that you're happy with the quality of your furniture and the delivery.

If you ever feel like sharing a photo of your setup, feel free to tag us using #featuredeco or drop us an email, we always love seeing our furniture in its new home.

Thanks again for choosing featureDECO!

Best regards,
The featureDECO Team

Noté 5 sur 5 étoiles

Great furniture and gazebo

We visited the showroom and it gave us a good idea what to choose,we had great customer service,and staff were excellent.Had our furniture and alluminium gazebo around six months now and are very pleased with the quality and value for money.Many thanks

1 juin 2025
Avis spontané
Logo de featureDECO - Est. 2005

Réponse de featureDECO - Est. 2005

Hi Julie,

Thank you so much for your kind words!

We're really glad your visit to the showroom helped you choose the right set, and it’s lovely to hear that you had a great experience with our team. It means a lot to know that after six months, you're still so pleased with both the furniture and the aluminium pergola, quality and long-term value are exactly what we aim for.

Thank you again for choosing featureDECO, and if you ever need anything in the future, we’re always here to help!

Best regards,
The featureDECO Team

Noté 5 sur 5 étoiles

Great company

Great company, fantastic communication and answered my questions about packaged dimensions prior to delivery. Arrived quickly and we love the lounge set, so comfy. Would recommend and buy again.

11 août 2025
Avis spontané
Logo de featureDECO - Est. 2005

Réponse de featureDECO - Est. 2005

Hi Katy,

Thank you so much for your lovely review!

We’re really glad to hear that our team could help with your questions before delivery and that everything arrived smoothly. It’s fantastic to know you’re loving your new lounge set and finding it super comfy, exactly what we hope for!

Your recommendation means a lot to us, and we’d be delighted to welcome you back anytime. If you'd like to share a photo of your setup, feel free to tag us using #featuredeco or send it over by email to enquiries@featuredeco.co.uk, we always love seeing our furniture in its new home.

Thanks again for choosing featureDECO!

Best regards,
The featureDECO Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus