Everything was scrummy it came well packaged and arrived in a timely fashion would recommend and will buying from here again
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great business, just came across them, prices very reasonable, service was fast and reliable, and product selection is awesome. Haven't dealt with support as yet, but I'm quite sure it would be as exc... Voir plus
L'entreprise a répondu
Excellent company & great prices. Delivery is also speedy, I’ve made two orders & I am very satisfied Great selection of products this time I did a bulk buy of the Stroganoff seasoning.
L'entreprise a répondu
I recently purchased a jar of Welsh honey butter, I also purchased a love food hate waste box. Delivery was quick and my products were packaged in recyclable materials (big thumbs up from me) The W... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Marché en ligne
- aussi dans
- Aire de restauration
- Épicerie
- Magasin d'alimentation bio
- Magasin d'ameublement et de décoration
- Magasin de viande froide
Écrit par l'entreprise
Gourmet Food, Artisan Drinks & Premium Homewares. Fennel & Ginger is a specialist online fine food and homewares retailer, bringing together the very best in gourmet food, artisan drinks and beautifully designed kitchenware. Our carefully curated range is sourced from artisan producers and trusted makers who share our passion for quality, flavour and provenance. With over 50 years of combined experience in catering, hospitality and retail, our team personally selects every product we sell. From small batch pantry essentials and indulgent treats to premium cookware and thoughtful gifts, each item is tried, tested and approved by people who truly understand food and the joy of cooking. Whether you’re a passionate home cook, an ambitious baker or searching for a distinctive gift, Fennel & Ginger offers something a little different from the everyday, exceptional products chosen to inspire and delight.
Coordonnées de contact
17 - 18 Corinium Business Park,, GL14 2YD, Gloucestershire, Royaume-Uni
- shop@fennelandginger.co.uk
- www.fennelandginger.co.uk
4,8
Excellent
264 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quality foods, easy purchasing
Excellent website and variety of quality produce.
A quick delivery and good communication. All in all a good experience all round.
30 janvier 2024
Réponse de Fennel & Ginger
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Very speedy and well packed.
16 janvier 2024
Réponse de Fennel & Ginger
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Excellent value for money, easy ordering and prompt despatch - thank you!
Simplicity is clearly the key when it comes to ordering certain shopping goods. It was easy and clear to order (biscuits, ketchup and mayo in this case) which were despatched promptly. Good communication followed and prompt delivery - straightforward and simple - just the service I want!
16 janvier 2024
Réponse de Fennel & Ginger
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Réponse de Fennel & Ginger
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
This company has an excellent range at…
This company has an excellent range at good prices.
However, I am not happy with the packaging. Despite an earlier complaint, some boxes are shipped out using "eco -friendly" cellulose s-shapes. While these are of course biodegradable, I, and probably many other customers, have no access to a compost heap.
In this situation, these shapes are very eco- unfriendly and are very difficult to dispose of. They blow around very easily and are very difficult to compress unless you spend a long time soaking them in water.
Please stop using this customer- hostile packaging!
12 janvier 2024
Réponse de Fennel & Ginger
Thank you for your review and for your valued feedback,
We have tried numerous packaging options to overcome this issue and have found that the 100% compostable and 100% biodegradable maize-starch packing chips we currently use are by far the best option we have found both for the environment and for reducing the number of damages to our orders.
We will of course continue to monitor this and should an alternative sustainable product which is also effective in limiting damages (especially to glass) become available, we would not hesitate to give it a try.
Wonderful service
Wonderful service, can't believe how quick my order came and it was very securely packaged as there were 4 small glass jars. I'm definitely using Fennel & Ginger again and definitely recommend to others.
11 janvier 2024
Réponse de Fennel & Ginger
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Réponse de Fennel & Ginger
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Easy order with fast delivery
8 janvier 2024
Réponse de Fennel & Ginger
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Veryhelpful person taking my telephone…
Veryhelpful person taking my telephone order on the. Phone and prompt delivery.very well packed.
1 décembre 2023
Réponse de Fennel & Ginger
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Good quality products at a great price…
Good quality products at a great price - delivered safely and quickly. Thank you.
1 décembre 2023
Réponse de Fennel & Ginger
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Fast and efficient
Ordering was easy and clear to follow. Delivery was speedy and efficient, well packed items.
29 novembre 2023
Réponse de Fennel & Ginger
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Uncle Joe’s Mint Balls
Uncle Joe’s Mint Balls are all that need to be said. Arrived on time and good value
28 novembre 2023
Réponse de Fennel & Ginger
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Good range and quality
Get range of products and the food waste box was generously filled.
28 novembre 2023
Réponse de Fennel & Ginger
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Réponse de Fennel & Ginger
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Never had any issues with this firm.
All of the order was correctly delivered and promptly too. Delivery was free as indicated. What is there not to like?
27 novembre 2023
Réponse de Fennel & Ginger
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Great gourmet groceries!
Hard-to-find products, interesting range, vegan products I haven't seen elsewhere and some good bargains. Very promptly delivered, with eco-packaging. Very satisfied.
1 décembre 2023
Avis spontané
Réponse de Fennel & Ginger
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
particular sauce
The particular sauce I ordered, is extremely versatile and thankful it is exactly the same over the many years since I first found this company. Great value on the other many choices available. Quick delivery with care in packaging.
6 novembre 2023
Réponse de Fennel & Ginger
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Very prompt delivery and easy to order
2 novembre 2023
Réponse de Fennel & Ginger
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Fast delivery well packaged.
2 novembre 2023
Réponse de Fennel & Ginger
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
Réponse de Fennel & Ginger
Thank you for your five star review
We pride ourselves on the service we provide and it is always good to hear that this is appreciated.
Your comments will be shared with the team members responsible for processing your order.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.