Oscar was very clear on what the policy offered, he worked hard getting me the best price without skimping on quality of cover. He was clear on how much the “Excesses”,were and how much any additiona... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Thank you so much to Thomas, who ran me through the whole process with professionalism and patience. I had to amend a policy due to an alteration of exchange date, Tom followed this up and made sure t... Voir plus
L'entreprise a répondu
ONE WORD "JAMIE" What an absolutely amazing young man doing an incredible job, with laughs and much good humour and patience with a veritable geriatric member of society (Me, i`m 84) and i do not... Voir plus
L'entreprise a répondu
I cannot recommend First2Protect enough! I'm a first time buyer and have been instructed to get a quote for home insurance, my mortgage broker reaches out to First2Protect this morning with my availab... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
first2protect.co.uk
Écrit par l'entreprise
- About Us
- We specialise in Property Insurance and believe in providing sound advice and above all, insurance products that our customers can claim on.
- Our Purpose
- We strive to deliver best in class service through our people, by providing specialist property insurance advice and a convenient solution primarily to customers undergoing a property transaction.
- Our Culture
- Our culture is centred around People. We're always searching for ways to do things even better, providing you with the best service and solutions possible. Our four core values, created by our employees, are more than just words. They shape our culture and guide our behaviours in everything we do. They bring us together. And how we live them every day inspires us all.
- Our Core Values
- We put People First; giving selfless consideration to our Customers, Colleagues and Partners. We strive for Continuous Improvement of our service, People, brand and products. We Take Ownership by being pro-active and delivering on promises. We Enjoy the Journey by being positive, seizing opportunities and celebrating achievements.
Coordonnées de contact
1st Floor, Keble House, Southernhay Gardens, EX1 1NT, Exeter, Royaume-Uni
- 01392 849750
- customerservice@first2protect.co.uk
- www.first2protect.co.uk
4,9
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very polite and professional…
Very polite and professional understanding all my needs definitely recommend thank you.
12 juin 2026
Réponse de First2Protect
Thank you for your feedback. We’re pleased to hear you found the service polite and professional, and that your needs were understood. Your recommendation is very much appreciated.
Jodie Wool
Jodie Wool was very helpful through the process of choosing the right insurance,providing all the details. I am very satisfied with her assistance.Made the right choice, with the best price.
22 juin 2026
Avis spontané
Réponse de First2Protect
Thank you for your review. We’re delighted to hear that Jodie Wool was so helpful in guiding you through your options and providing clear details throughout the process. It’s great to know you’re satisfied with your choice and that we were able to help you secure the right cover at a competitive price. Your feedback is very much appreciated and will be shared with her.
Very quick and straightforward
Very quick and straightforward. Tom was really helpful with providing me with the best quote possible.
22 juin 2026
Avis spontané
Réponse de First2Protect
Thank you for your review. We’re pleased to hear you found the process quick and straightforward, and that Tom was able to help you secure the best quote possible. Your feedback is very much appreciated and will be shared with him.
Rebecca was so knowledgeable
Rebecca was so knowledgeable, friendly and persevered on the phone with me until all the complications within my policy had been sorted out. So refreshing to talk to an actual real life person and she made me laugh. So many thanks.
22 juin 2026
Avis spontané
Réponse de First2Protect
Thank you for your review. We’re delighted to hear that Rebecca was knowledgeable, friendly, and took the time to work through everything with you until it was fully resolved. It’s great to know she made the experience enjoyable as well as straightforward—your kind feedback is very much appreciated and will be shared with her.
Excellent service
Excellent service, competitive pricing, and great customer support. The policy was easy to set up, and I have peace of mind knowing my home is well covered. Highly recommend.
22 juin 2026
Avis spontané
Réponse de First2Protect
Thank you for your review. We’re delighted to hear you found our service excellent, with competitive pricing and strong customer support. It’s great to know the policy was easy to set up and gave you peace of mind that your home is well covered. Your recommendation is very much appreciated.
Jodie was very helpful and explained…
Jodie was very helpful and explained everything clearly and was very cheerful to talk too
22 juin 2026
Avis spontané
Réponse de First2Protect
Thank you for your review. We’re delighted to hear that Jodie was helpful, clear, and cheerful throughout your experience. Your kind feedback is very much appreciated and will be shared with her.
Had great service
Had great service, went above and beyond to help me , would recommend you to my family and friends
22 juin 2026
Avis spontané
Réponse de First2Protect
Thank you for your review. We’re delighted to hear you received such great service and that the team went above and beyond to help you. Your recommendation means a lot to us—thank you for your support.
They are very helpful
They are very helpful, guiding you through the process carefully and providing all the necessary details. They do their best to help you find the best insurance at the lowest price. I was very satisfied with their assistance.
22 juin 2026
Avis spontané
Réponse de First2Protect
Thank you for your review. We’re pleased to hear you found the team helpful and supportive throughout the process, with clear guidance and all the information you needed. It’s great to know we were able to help you find suitable cover at a competitive price. Your feedback is very much appreciated.
I spoke with two James’ and they were…
I spoke with two James’ and they were both very helpful
22 juin 2026
Avis spontané
Réponse de First2Protect
Thank you for your review. We’re pleased to hear that both of our advisors were helpful and provided the support you needed. Your feedback is very much appreciated.
Réponse de First2Protect
Thank you for your feedback. We’re pleased to hear you found the service efficient, calm, and supportive. Your kind comments are very much appreciated.
Very helpful and good customer service
Very helpful and good customer service
22 juin 2026
Avis spontané
Réponse de First2Protect
Thank you for your feedback. We’re pleased to hear you found the service helpful and that you received good customer service. Your comments are very much appreciated.
Hannah was personable and helpful and…
Hannah was personable and helpful and solved my query in no time at all. No fuss or stress involved. Thank You!
22 juin 2026
Avis spontané
Réponse de First2Protect
Thank you for your review. We’re delighted to hear that Hannah was personable and helpful, and resolved your query quickly and without any stress. Your kind feedback is very much appreciated and will be shared with her.
Efficient and friendly.
As usual, Wesley provided a friendly and efficient service.
Thank you.
Frank
22 juin 2026
Avis spontané
Réponse de First2Protect
Thank you for your review, Frank. We’re delighted to hear that Wesley once again provided friendly and efficient service. Your continued support and kind feedback are very much appreciated.
Helpful and polite staff
18 juin 2026
Réponse de First2Protect
Thank you for your feedback!
We’re pleased to hear you found our team helpful and polite—we really appreciate your kind comments.
Efficient company to source products
Great help in organizing the products I needed to go with my mortgage. Dennis was super helpful and efficient
19 juin 2026
Avis spontané
Réponse de First2Protect
Thank you for your feedback!
We’re delighted to hear Dennis was so helpful and efficient in organising the right products alongside your mortgage. We really appreciate your kind comments.
Réponse de First2Protect
Thank you for your kind feedback!
We’re delighted to hear you continue to receive a very professional service—we really appreciate your ongoing support.
Theodore was very helpful and went…
Theodore was very helpful and went through everything clearly with me as a first time buyer who didn’t know much about what we needed
19 juin 2026
Avis spontané
Réponse de First2Protect
Thank you for your feedback!
We’re delighted to hear Theodore was so helpful and took the time to clearly explain everything, especially as a first-time buyer. We’ll be sure to pass on your kind comments.
Fast professional and friendly service
Fast, professional and friendly service. Top work from Jamie and his colleague!
19 juin 2026
Avis spontané
Réponse de First2Protect
Thank you for your feedback!
We’re delighted to hear you received fast, professional, and friendly service. We’ll be sure to pass on your kind comments to Jamie and his colleague!
I found James to be very knowledgeable…
I found James to be very knowledgeable and most helpful ,he explained everything in great detail and his manner/customer customer services were perfect.
19 juin 2026
Avis spontané
Réponse de First2Protect
Thank you for your kind feedback!
We’re delighted to hear James was knowledgeable, helpful, and took the time to explain everything in detail. It’s great to know his customer service made such a positive impression—we’ll be sure to pass on your comments.
Great experience in renewing my house…
Great experience in renewing my house insurance-very thorough and professional
19 juin 2026
Avis spontané
Réponse de First2Protect
Thank you for your feedback!
We’re delighted to hear you had such a thorough and professional experience when renewing your home insurance. We really appreciate your kind comments.
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