First4car.com Avis 

Excellent customer service, Ben was extremely professional.

Second time we have been here, Ben was brilliant throughout. Highly recommend

Great service from the guys from start to finish, I travelled by train to them and was met at the station and taken to their premises where everything was sorted thanks James great service

Fantastic experience all round. Definitely recommend.

James was fantastic, made the whole experience really simply and easy, 10/10 would recommend.

Excellent customer service fast and efficient. Easy to deal with.

Friendly, efficient and excellent service. Made buying a car an effortless process. Thanks to Luke and all the staff. Highly reccomended.

I can't fault Ben and First 4 Cars service, it has been quick and easy. I would definitely use them again and recommend First 4 Cars to others.

Click and collect process. Friendly people, easy process.

Excellent service yet again. Ben was his usual very helpful self and I wouldn't hesitate to recommend and use again. As good as the first time Thank you

Fantastic customer service, professional, extremely helpful. Thankyou. I would highly recommend.

This is the third car over 10 years that I have bought from here. They are always friendly and helpful. They were really patient with me finding a car that suited me with my mobility problems. I wouldn't go anywhere else for a car. I feel 100% confident with them as a business. Thank you Richard.

Made an appointment to view a blue Porsche Macan for my wife. On arriving the car was sat outside ready for us and were greeted by Ben. He initially showed us the knobs etc. he then left us to spend as much time on our own to satisfy ourselves with the car. It is nice in this day and age not to be patronised by a salesman as we have found over the years with larger dealerships. Well done.

Recently bought a car from first4car, service was fantastic and the car is exactly what I wanted! Would highly recommend to friends and family

Bought a Toyota Auris Hybrid (14 plate). Travelled to see the car and it was in great condition. The price was also fantastic. Ben sorted us out on the day. Collected the car the following week, where James was just as helpful and efficient as Ben. The whole experience was exceptional. No pressure and we were left to check out the car and test drive. Highly recommend.

Would never buy from First4Cars again. I bought a Kia Sportage from this company and traded my old car in. When collected the car everything seemed to be ok with it.

However, after a couple of weeks I realised there was a crack in the windscreen to which I got a professional windscreen service out. They informed me the crack had already been repaired but not properly - it had sellotape over the top! Sellotape hides the crack until the sun shines on it then it becomes visible. I then contacted First4Cars who informed me they would not replace the windscreen even though it was them at fault.

Only a week later, I was driving the Kia with my 3 month son in the car and it set on fire! I had to called for the fire brigade. The car then went back to First4Car via a local recovery company. I was told First4Car would pay for the recovery service as it was them at fault again, but they refused to pay.

After a few days the car was supposedly ‘fixed’. I went to pick the car up. Started my drive back home, again with my son in the car, and the car started smoking again! After First4Car claimed it had been fixed. After three faults with the car in under a month I asked for a refund.

When I went back a week later to First4car to collect my private plates, the car was sat on the forecourt as if nothing had happened.

This company are nothing but trouble. My grandfather then told one of his colleagues who had just put a deposit on a Nissan from First4Car… he got his car and had nothing but problems also. Turns out that car was also from Salvage Auction which First4Car failed to inform him of.

Reply to First4Cars - Firstly, the refund was NOT offered as soon as the car developed faults. I emailed numerous times requesting a refund and saying that I did not want the car - no refund until the third fault with the car. I also rang your Pudsey reception team.

Secondly, the cost of the recovery was not paid despite having been informed it would be. The AA service was NOT free and the member of your reception team told me to get a recovery van to bring the car as it was under warranty and the cost would be covered if I emailed the firms invoice.

Thirdly, as soon as this review had been uploaded to trust pilot I was bombarded with texts, calls and emails from yourselves requesting it be taken down - why should it be? You want the review removed because it is an honest review of the events which happened. I have sent the evidence to trustpilot hence why the review has stayed up despite your request to remove it. I then received an email from yourselves stating I may receive some form of compensation to bribe me to take the review down.

People need to be aware that you are selling cars from auction sites - to which you sent me proof of purchase from an auction site. My baby was put in danger twice yet I did not receive a refund straight away. I would advise anyone and everyone not to use the company or at least to pay for a vehicle check on any car you are interested in.

Absolute fantastic service, very helpful and I even got picked up from the local train station. Free 12 months AA cover included is a bonus. The car is mint!

Brilliant service since passing my test I have had two cars from here Ben sold me my first one really please lovely service from him explained everything down to a tee and same with Luke this time don’t think I will go anywhere else for a car after they looked after me with two lovely cars thank you

Quickest turn around buying a car. Kept in contact at all times. Dealt with Luke who was friendly and professional. Recommend to anyone looking to buy/part exchange.