First4car.com Avis 

229
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From the first phone call to the collection of her new car. My partner and I have had an excellent experience provided by Leah. The information, knowledge and service we received from Leah, topped wit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic service from Ben, walked onto site expecting to be bombarded the usual car sales way, I was left to browse at my own pace, Ben was extremely helpful in answering all my questions. The car I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Leah & Lewis were extremely helpful & friendly. Lewis greeted us with no pressure selling just genuinely friendly. He knew exactly where the car was we went to view and left us with the keys. Leah cam... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Bought my Ford focus 1.0 ecoboost and within 3 months of purchasing air intake pipe broke had to replace, then my wet belt broke, starved my engine of oxygen and seized my turbo which also had to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vendeur de voitures d'occasion
  2. Concessionnaire automobile
  3. Courtier en finances

Écrit par l'entreprise

If you’re looking for a genuine, reliable and hard-working company for your next car purchase, First4Car is a great place to start. We’re a family-run dealership with over 25 years’ experience, offering friendly advice, knowledgeable staff and a relaxed, no-pressure approach. We’re proud to have been awarded Auto Trader Highly Rated 2026, showing our commitment to keeping our standards high and our customer experience up to date. Alongside this, we’ve also been recognised by West Yorkshire Trading Standards, CarGurus and Auto Trader, and were crowned Used Car Dealership of the Year 2025 for dealerships with over 100 cars, as well as being highly commended for Team of the Year 2025. Whether you’re buying your first car, changing your family car or simply looking for something new, our team are here to help you choose the right vehicle and explore suitable finance options. You can buy in the way that suits you best, from visiting our showroom in person to arranging a fully remote purchase with home delivery. Every car comes with a full MOT, PDI service where required, clear HPI and National Mileage Register checks, plus 12 months’ free AA breakdown cover. First4Car.com


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4,4

Excellent

TrustScore 4.5 sur 5

229 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(229)

29 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very relaxed and non-pushy service

Very relaxed and non-pushy service. Knowledgable staff and good selection and prices of cars.

23 octobre 2022
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Réponse de First4car.com

Thank you Nick for taking the time to leave a review. It's great to hear you had a great experience with us!

Noté 5 sur 5 étoiles

Fabulous service

Fabulous service . First choice garage as a returning customer . Always great service and advice .

18 octobre 2022
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Réponse de First4car.com

It's always a real privilage when our customers return to us. A huge thank you for once again putting your trust in First4car.com. All the best to you and your family.

Noté 5 sur 5 étoiles

Staff were very friendly…

Staff we dealt with were very friendly (Luke) and the car was a good buy, well looked after by the local garage. The extended warranty provides peace of mind, overall very happy with the purchase

7 octobre 2022
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Réponse de First4car.com

Thank you Nat for taking the time to leave a review. It's always great to hear our customers are happy with the service they have received. We hope to see you again in the future.

Noté 5 sur 5 étoiles

Friendly service

Friendly service, did exactly what I asked them to do and were extremely helpful

30 septembre 2022
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Réponse de First4car.com

Thank you Dawn for a great review. It was a pleasure meeting you. We hope to see you again when it's time for an update.

Noté 5 sur 5 étoiles

Feedback from our recent purchase.

Feedback from our recent purchase.
1st Septembet 2022.

We recently purchased our new car supported by Ben from First 4 Cars.

We have used First 4 Cars twice in the past and this time we wanted to do the same.

My husband is deaf and the paperwork and communication can be extremely stressful and complicated for him but from the start of the process Ben was amazing.

Ben worked with me as his wife, to support Alan. I could easily communicate in British Sign Laugage what was happening throughout the whole process as Ben made it clear and helped us with anything we needed support with.

Ben was, patient, understanding, thorough and kept us fully informed throughout what would normally be a difficult time.

I would recommend First 4 Cars to anyone but particularly so for anyone who is hearing impaired.

First 4 Cars are excellent when working on fair access to information and sensitive to the needs of hearing impaired and anyone supporting them.

We cannot thank Ben or First 4 Cars enough.

My husband drove away a very happy man and agreed the way we were supported and understood was outstanding.

Wanted to share this with anyone thinking of using First 4 Cars as we would highly recommend them.

Thank you Ben for all your support.

Kindest Regards

Alan and Annette Roebuck

1 septembre 2022
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Réponse de First4car.com

Thank you Annette for a great review. It was a pleasure to see yourself and Alan again. Thank you for once again putting your trust in First4car. Enjoy your new car. We wish you all the best.

Noté 5 sur 5 étoiles

I shall recommend First4Car to everyone wanting a warm, welcoming and seamless car buying experience

I initially discovered first for cars after exhausting other options as I just couldn’t settle on a car that had everything I had hoped for.

I called the company and a representative called Ben answered. He spoke clearly and kindly and invited me to come and browse the selection after I’d finished work, which is convenient as it’s hard to find the right car around work hours.

He met myself and my mother on arrival and welcomed us. He gave us space and time to look at whichever cars we wanted, and was at hand should we have any queries. I eventually decided I liked the feel of the B-class after we were able to sit in and get a feel for several other options.

At no point did we feel pressured, and no question was a daft question.

I returned the following working day (today) after the boring bits of documentation had gone through and he guided me through every single step. He took myself and my mum on a test drive around to show me how various aspects of the car worked and how it drove, this put me at ease and made me feel so relaxed in buying my first modern car. He made sure to go out of his way to make sure I felt happy and comfortable with all aspects of buying a new car as I have never purchased from a dealership before.

I couldn’t have asked for a better purchasing experience. Thank you so much to Ben, also to the people who valeted the car prior to me collecting it and everyone at the establishment.

I shall recommend First4Car to everyone wanting a warm, welcoming and seamless car buying experience.

5 septembre 2022
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Réponse de First4car.com

Huge thank you for such a detailed 5 star review. Buying a car is an important decision and needs to be right for each persons needs. It's great to hear you felt welcome and under no pressure as that's what we're all about. Thank you for choosing First4car.com

Noté 5 sur 5 étoiles

Excellent buying experience

Excellent buying experience. Luke was a great help, friendly and professional service with no pressure.

5 septembre 2022
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Réponse de First4car.com

Thank you Chris for taking the time to leave a review. We hope to see you again in the future.

Noté 5 sur 5 étoiles

Recommend without hesitation

Absolutely flawless experience in buying my daughters first car from the team at First4Car - all details were handled as Luke & James promised throughout the process. Delighted. Would recommend

3 septembre 2022
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Réponse de First4car.com

Huge thank you Kelvin for a fantastic review. Recommendations are really important to us as an independent dealership. Thank you for choosing First4car.

Noté 5 sur 5 étoiles

Quick and easy 👍🏻

3 septembre 2022
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Réponse de First4car.com

Thank you Adam for taking the time to leave a review. It's great to see you felt our service was 5 star. Thank you

Noté 5 sur 5 étoiles

Perfect

Kind, helpful staff allowed us to go on a test drive lots of variety of cars to look at car bought and prepared within a couple days would reccomend!🙂

2 septembre 2022
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Réponse de First4car.com

Perfect 5 stars ... wow that's amazing thank you. It was lovely to meet you and help you find the right car for you. Thank you for choosing First4car. We hope to see you again in the future.

Noté 5 sur 5 étoiles

Amazing dealer

Amazing dealer, fantastic sellers, I’m very happy with the service until the collection time

1 septembre 2022
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Réponse de First4car.com

Thank you Jose for your 5 star review. We hope we'll see you again when it's time for an update. All the best.

Noté 1 sur 5 étoiles

No good

Well, I’m not sure what to think about this tbh, but I got my son a 2015 model car just 18 months ago & this car was like new in brilliant condition. It’s a diesel ford kuga. I’m almost sure we paid some extra kind of cover although I always thought if you were to buy a car above £12000 it might come with a little bit of cover anyway. I do know we paid some extra on top but after only 18 months the Alternator seems to have gone & with only around 55000 on the clock this does seem a little premature. I’m not sure what to make of this but I’m not very happy as my lad can’t run this now. I rang these people today & was told they would confer with there mechanic, the more I’m reading the more I’d say avoid these ppl. Prove me wrong & you’re a decent company by repairing my lads car but I dare say that a decent company really would!! I do appreciate that some of my coms may seem a little unfair but I have not just put these coms up as a shot out of the blue, there would appear to be quite a few other people coming out with coms similar to this. In my opinion, if you buy a pretty good car & a person is paying in excess of £12000 then Excuse me for expecting a decent quality motor when I’ve just paid out over £12000 cash as what was paid at the time. Why did I even have to pay any warranty, in my opinion it should’ve come with some warranty of sorts but it came with nothing & I had to pay extra. Also, you can reply on here but I rang several days ago & was promised a call back after promising me you would be speaking with youre mechanic but you never even gave me that, I got a promise of a call back & you didn’t bother getting back to me so please don’t make out I’m being completely unfair, we did not pay peanuts for this car so wouldn’t expect a monkeys response. All as I’m saying is that if you’re paying a large amount of money for a car I wouldn’t think it unreasonable to hope for at least a couple of years & we can’t even get that!! My lads got this car so he could take his dissabled brother out & about & he’s had 18 months for the money paid, a little much don’t you think?

1 septembre 2022
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Réponse de First4car.com

Thank you Jayne for your comments. You purchased a 7 year old car from us 19 months ago. You have travelled in excess of 11,000 miles prior to having an issue. As you state the car was, in your words "in a brilliant condition at purchase". We are sorry to hear the alternator has gone and appreciate that any repair bill, particularly in this current economic climate can be difficult and upsetting. Unfortunately you had a 1 year warranty that has now expired. As a business we would love to help any customer with a breakdown but I'm sure you can appreciate this is just not possible. Any car will need repairs at some point. Your car is 7 years old and you have travelled more than 11,000 miles proving the car was fit for purpose at the time of sale. We therefore find your comments of "avoid these people" very unfair. We wish you well.

Noté 5 sur 5 étoiles

Excellent service from James

Excellent service from James, quick efficient turnaround time from agreeing to purchase the car to having it ready to collect

1 septembre 2022
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Réponse de First4car.com

Thanks Dan. Happy we could help. Hope to see you again in the future.

Noté 5 sur 5 étoiles

Fab service lovely staff

Fab service lovely staff, quick and easy handover. Joy to deal with 👍

31 août 2022
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Réponse de First4car.com

Thank you Sue. It was a pleasure to meet you. It's great to hear you're happy with the service you received.

Noté 5 sur 5 étoiles

Easy and hassle free here

Easy and hassle free here, everything is explained and you are helped through the process of buying a car. Thank you for all your help James in get me my first Car

31 août 2022
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Réponse de First4car.com

Congratulations Zara on your first car! Thank you for choosing First4car. We hope you'll choose us again in the future.

Noté 5 sur 5 étoiles

Great service & Very friendly

Great service & Very friendly. We love our new car!

26 août 2022
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Réponse de First4car.com

Thank you Guys for a great review. It was lovely to meet you. We hope to see you again in the future. All the best.

Noté 5 sur 5 étoiles

Great customer service

Lovely guys. Test drive was sorted quickly, sale was easy no hassles. Great customer service.

21 août 2022
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Réponse de First4car.com

Thank you Samantha for taking the time to leave a review. It was a pleasure meeting you. We hope we'll see you again in the future.

Noté 5 sur 5 étoiles

I have just picked up my new to me car…

I have just picked up my new to me car and would recommend First4Car Pudsey. They have been great.

23 août 2022
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Réponse de First4car.com

Thank you ... our end goal is most definitely a happy customer! Thank you for choosing First4car.com

Noté 5 sur 5 étoiles

1st Class Service

Spoke with Ben over the phone. Very helpful and friendly from the start. Everything regarding service has been 1st class. Would highly recommend.

19 août 2022
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Réponse de First4car.com

Thank you Ian. It's great to hear you thought our service was 1st Class. We hope you'll return to us in the future when it's time for an update.

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