Simple to navigate and edit all the options. Website ok if not a little clunky at times. Not all options and information transferred/translated well from the comparison website to the First Alternat... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Got a great monthly price from First Alternative. About £10 less per month than my previous insurer. Application was soomth and easy on line. Any policy add on where clear and easy to select if yo... Voir plus
Haven't needed to claim so limited dealings with them, however I am searching for new quotes ready to renew and I am unable to beat their renewal quote! I've searched across all comparison websites so... Voir plus
L'entreprise a répondu
Not bad first time bought this insurance with good price to compair other company hope their customers service will be good thanks first alternativ
À propos de l'entreprise
Écrit par l'entreprise
First Alternative provides 5 Star Defaqto rated car and multicar insurance with a range of benefits and optional extras. Find out more and get a quote!
Coordonnées de contact
Reigate, Royaume-Uni
- www.firstalternative.com
4,5
Excellent
2 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Car Insurance
The information was clear and concise after the input of my insurance needs.
Good price, compared to some offers with easy payments. The documents arrived via email a short time later.
27 avril 2026
Very smooth service easy to work with …
Very smooth service easy to work with well done you did great price was well exeptable
29 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de First Alternative
We are pleased to hear this Abdul. Thank you for the kind review.
over 100% rise
Premium jumped from £439 last year to £870 this year!
even though i had not made any claims on last year or any driving offences. gone elswhere for £445
29 avril 2026
Avis spontané
Réponse de First Alternative
We appreciate you taking the time to leave us feedback. We're sorry to hear we are not as competitive for you this year. We hope we can be of service to you in the future.
Easy online form and clarity
29 avril 2026
Réponse de First Alternative
We are pleased to hear this Pravin. Thank you for the kind review.
Very good price and service.
A lot cheaper than my previous insurer. Im covered for exactly the same as before. It was quick and easy to get my car insurance sorted out. I am really pleased with the results as lifes a struggle at the moment. Great service. Thank you.
29 avril 2026
Réponse de First Alternative
We appreciate you sharing your experience Donna. We're happy to hear that you found our service quick and easy and that we could provide a more affordable option without compromising your coverage. Welcome to First Alternative!
Customer service team were great
Customer service team were great , the claim got handled well up until a dispute over a part , a huge amount of evidence was provided, several emails , phone calls and the repair garage sending emails, asking for the engineer to call as a part is needed. Which inturn has left my car in worse state than prior to the accident. Deeming the car unsafe and unable to MOT due to multiple dash warning lights showing that are all interlinked to a part that is required.
I have asked multiple times to speak to someone and have now got a letter waiting for my solicitor and the motor vehicle ombudsman’s office.
28 avril 2026
Réponse de First Alternative
We are sorry you have been left feeling this way, we would ask that you email your review and policy details to us at, trustpilot.feedback@esure.com and we can raise this with the relevant team. Thank you for taking the time to leave us a review.
Top company
Cheapest price available, user-friendly website, very easy process to get going and get on the move.
Thoroughly recommended!!
A******
24 avril 2026
Réponse de First Alternative
We're happy to hear that you found our website user-friendly and the process easy to navigate. Thank you for recommending us. We appreciate your positive feedback. Welcome to First Alternative!
well good price and easy to complete…
well good price and easy to complete online all good so far
28 avril 2026
Réponse de First Alternative
We appreciate you taking the time to leave us a review. We are so happy to hear that you found our price good and the online process easy. Welcome to First Alternative!
Excellent service
27 avril 2026
Réponse de First Alternative
Thank you very much for the review Ezzeldin. We appreciate the feedback. Welcome to First Alternative!
Price was good shame thete no phone…
Price was good shame thete no phone number to contact you as iam not very good in wirghing and texting quick as a lot of pepole dont want to wait for me to finishtexting
11 février 2026
Réponse de First Alternative
We understand that not everyone likes to contact via chat. If you need to contact us and prefer to call, this is the best number to contact us - 0345 607 0417. Thanks for your feedback. Welcome to First Alternative
Excellent service
Excellent service
Competitive price
10/10
This company is best of the best.
Wonderful experience for buying insurance policy with them.
Extremely happy.
27 avril 2026
Réponse de First Alternative
We appreciate you taking the time to share your wonderful experience Muhammad. We are happy to hear that you received excellent service at a competitive price. Welcome to First Alternative!
Clear and easy to use
What really simple and clear insurance site, so easy to use. First Alternative is first class.
27 avril 2026
Réponse de First Alternative
We are pleased to hear this. Thank you for the kind review. Welcome to First Alternative!
Easy site to input details.good…
Easy site to input details.good communication, very pleased.
22 avril 2026
Réponse de First Alternative
We are pleased to hear this David. Thank you for the kind review. Welcome to First Alternative!
Réponse de First Alternative
We are pleased to hear this. Thank you for the kind review. Welcome to Esure!
Réponse de First Alternative
Thank you very much for the review Michael. We appreciate the feedback. Welcome to First Alternative!
Easy to use and more Important easy to…
Easy to use and more Important easy to get to pay section, cost was about average but no car insurance takes into consideration the driving experience the applicant had, I at the age of 20 worked for a company driving only pre 1936 Rolls Royce limousines and up to 12 cylinders and 7 litres and finally ran my own firm with always at lease 7 large engined cars. Had my full licence since 1956 and only ever one accident claimed when I was driving.
26 avril 2026
Réponse de First Alternative
We're happy to hear that the payment section was easily accessible. We appreciate your feedback regarding driving experience considerations for insurance John. Thank you for sharing your extensive driving history with us. Welcome to First Alternative!
Réponse de First Alternative
We are pleased to hear this Alexandre. Thank you for the kind review. Welcome to First Alternative!
Easy to navigate the site and…
Easy to navigate the site and everything i need for my car insurance
27 avril 2026
Réponse de First Alternative
We are pleased to hear this Mark. Thank you for the kind review. Welcome to First Alternative!
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