First Tech - Premier Rewards Banking Avis 

Senior Premier Financial Services Representative Samantha Martin and her First Tech team provided me with outstanding member service during my recent CD renewal. She provided me with timely reminders of the maturity and promptly responded to my questions leading to truly an effortless member experience. Samantha’s and team’s efforts demonstrated that First Tech values my membership.

I called Hong Vo, San Jose, CA branch employee, on
July 24, 2026. I had a need to transfer funds to my
checking account at a different banking facility. As I am elderly, and drive very little, Hong Vo suggested a wire transfer. He walked me through the process until it was completed, which took a long time, as I am not good at the computer. I really appreciated his patience and knowledge, and feel he is a very good example of First Tech's staff. Five stars to Hong!

Chris has always been able to solve problems that others have not been able to. I trust his judgment and patience

Zak was very helpful with why I called and he helped me way more than I expected. Thank you

Hashim has been very helpful in answering all my questions and promptly following up on them. He goes above and beyond in providing help when I need it. I also really appreciate that he is proactive in reaching out to me with better savings options. Working with him is a real pleasure!

When I first called First Tech to see if they could help with my needs I spoke to a customer service rep who said I would benefit from speaking with Emilee Gutierrez. I didn't expect to hear from her for several days, but she called my back the SAME DAY!! Who does that anymore?? She is open and helpful, never in a hurry, and somehow always available when I call with a question. This is unheard of in any customer service industry today!! My brother who banks with you said I should get a premier rep at the branch so I can talk to someone in person, but I am so happy with Emilee and so far she has met and exceeded my expectations, so why would I want anyone else??!! Thank you so much Emilee for all your help. My last year has been terrible and you have been a super bright star in this very weary persons life. Daniel and I are so glad we got matched up with you!

Emilee Gutierrez is my personal banker and she is wonderful . I can’t say enough good things she us so helpful with any of my questions .

We are so happy that Christopher Ray is there to help us. As the saying goes "I have your back". That is how we feel about Christopher. He is very quick to respond back. He has the answers for us. And always our best interest in mind. It is so reassuring to have Christopher there to count on him.

Emilee Gutierrez has been fantastic explaining the different options and benefits I was missing out on. She did this proactively, and made it very easy for me to participate.

Emilee is phenomenal! she helps us every time we need, she's super helpful, super quick and always proactive with great advice.
Thanks Emilee!

Working with Amber has been great. She is quite proactive and repsonsive to any transaction I need to do with First Technology.

Emilee Gutierrez has been my First Tech Premier Program agent for many years. She has never let me down. I have complete trust in her ability to serve my best interests. Her level of service is extraordinary. I have been less than pleased with service at my local First Tech office in the past. Emilee’s level of service is so much higher and if she leaves as my premier agent, I may explore other options for my financial needs.

Upgrading to Premier Rewards Banking has made keeping on top of my many accounts much easier. Amber Fish has made it possible to ladder multiple share certificates and obtain the best interest rates. She also coordinates meetings for me with the regulatory (IRA) side of First Tech. This is very nice to have a single point of contact. Please keep this wonderful service.

Amber was good in helping me with options that gave
me the best investments for my money. She was patient and courtesy.

My financial representative Amber Fish has always been responsive and helpful with any concern or question I threw at her. Most recently, she promptly helped me with a credit card rewards issue. Great service!

Amber provided excellent support as part of the premier program. She helped me when we initiated the association a couple months ago and then followed up upon maturity of a couple certificates. She offered helpful suggestions and recommendations based on my interests and needs I had shared with her. She made the banking experience fast and easy making me feel well cared for. And it saved me time and effort. I appreciate her professionalism and customer service focus.

Working with Amber Fish is such a pleasure that whenever I have a question or request, she is the first person I'd contact. Her reply and help is always timely and efficient. I've been a customer of First Tech for 43 years since it was Addison Avenue. I chose First Tech as my lender when I bought my house even after I moved to southern California because of its reliable service from people like Amber. First Tech will be my primary bank until I die. That's not because of technology or convenience. That's becaue of people like Amber. Thank you, Amber.

It has been a pleasure working with Amber Fish. She is very responsive and has made my banking experience seamless.

Christopher Ray listens very intently and asks questions to ensure he fully understands your needs before trying to offer you what he thinks vs what you want. I never feel rushed. He double checks with me that we have covered all my needs before I leave. He is also very responsive to emails as well and should I need other services he also makes sure it is setup for and he follows up to ensure I am happy with that service. I couldn’t ask for more in a Premier Account Representative

Chris was very knowledgeable and kind. Excited to work with him again