I selected a used electric car and got all the documents signed but your agent got back to me a few days later to say that the car was no longer available and I have had to select a different car.... Voir plus
L'entreprise a répondu
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Great experience from start to finish and the portal makes it so easy to compare different options and make the right choice
L'entreprise a répondu
From initial inquiry to completion of the deal, we found Intelligent Leasing and Scott Russell excellent! Never leased a car before but everything was explained in detail and the process was very smoo... Voir plus
L'entreprise a répondu
I've just taken delivery of my new Cupra Born that i've leased through ICL. After placing my order i've been in regular contact with Hazel over the last 3-4 months while waiting for build and deli... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Fleet Alliance is one of the leading independent Fleet Management and Electric Car Salary Sacrifice specialists in the UK. We help businesses of all sizes reduce their fleet operating costs while delivering the highest levels of service in our industry. We have been named one of the UK’s Best Places to Work 12 years in a row and have won the leasing industry’s benchmark customer service survey four times. As a member of the Climate Group EV100 global initiative, we are one of a group of forward-thinking companies committed to accelerating the transition to electric vehicles and making electric transport the new normal by 2030.
Coordonnées de contact
Skypark 1, G3 8EP, Glasgow, Royaume-Uni
- 03456018407
- info@fleetalliance.co.uk
- www.fleetalliance.co.uk
4,7
Excellent
979 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Scott was a big help
Scott was a big help, talking me through each step and answering all and any questions i had. The whole process was simple and the deal i got was great and exactly what i was after budget wise! Very happy with the service so far.
12 juin 2025
Réponse de Fleet Alliance
Hi Alison,
Thank you for your kind feedback. It's great to hear that Scott has provided you with excellent customer service and was able to find you the perfect EV to fit your wants and needs.
Please don't hesitate to reach out to Scott if you have any further questions.
Thanks,
Fleet Alliance
I think the customer service has been…
I think the customer service has been great and throughout my experience with Fleet Alliance. This is why I have renewed my EV Salary sacrifice scheme. Also the way the renewal has been dealt with and arranged has been great.
3 juin 2025
Réponse de Fleet Alliance
Hi Andy,
We are so pleased to hear that you have renewed your EV with us.
Enjoy your brand new Tesla when it arrives.
Thanks,
Fleet Alliance
Brilliant service and experience
Brilliant service and experience - really happy with every aspect
30 mai 2025
Réponse de Fleet Alliance
Thank you for your excellent feedback and for sharing your experience. We wish you many happy miles in your new EV.
The Fleet Alliance Team ❤️🚗
Réponse de Fleet Alliance
Hi Louise,
Thank you for your excellent feedback and review of the process and our staff. We wish you many happy miles in your new car.
The Fleet Alliance Team ❤️🚗
Where are you??
They have been quite keen to get our car back. We’ve had the early termination quote and sent back a confirmation that they can collect the car on the 16th April. No reply. And they’ve tried to take the next installment which luckily we had cancelled the DD for.
The car has been sat for weeks waiting to be collected.
25 avril 2025
Avis spontané
Réponse de Fleet Alliance
Hi Ann-Marie, we're very sorry to hear of your experience, and are keen to ensure you have now had this sorted to your satisfaction.
Our system shows that the car was due to be collected today (Thurs 1st May). Could you please confirm with us once that has taken place?
Kind regards,
The Fleet Alliance Team
Updated from Order to Delivery
I've just taken delivery of my new Cupra Born that i've leased through ICL. After placing my order i've been in regular contact with Hazel over the last 3-4 months while waiting for build and delivery.
Hazel is an absolute saint, she's been so helpful and kept me in the loop and updated all the way from signing the Finance paperwork in September with the Funder, up to and including Delivery of the car yesterday. I can't thank her enough for putting up with me!!
I'll definitely be recommending ICL/Fleet Alliance to anyone I know who may be interested in leasing their next vehicle.
31 janvier 2025
Avis spontané
Réponse de Fleet Alliance
Hi Kylearan,
Thank you for taking the time to provide us with positive feedback. We hope you enjoy your brand new Cupra Born.
Please don't hesitate to get in touch with any further questions.
Thanks
John from sales made the whole process…
John from sales made the whole process very easy and had great knowledge of the process.
17 janvier 2025
Great service from Intelligent Car…
Great service from Intelligent Car Leasing, would highly recommend them.
16 janvier 2025
Réponse de Fleet Alliance
Hi Shaun,
We are so pleased to hear of your positive experience with our leasing experts.
Please don't hesitate to get in touch with any further questions.
Thanks
Really poor so far. first time customer
Ordered a car promised the car would be here for early dec, was given delivery date of 16th. Now been told car is out of stock, and not with dealer, paid 1 month already also. Asked when the car will arrive they can't give me a delivery date, advised with let me know next week, when xmas is next week?
5 novembre 2024
Very good communication from beginning…
Very good communication from beginning to end
9 décembre 2024
Réponse de Fleet Alliance
Hi,
Thank you for your positive review. Our leasing experts are on hand should you require any further assistance.
We hope you enjoy your brand-new car.
Thanks
Réponse de Fleet Alliance
Hi Martin,
We appreciate the time you have taken to provide us with excellent feedback.
Please get in touch if you require any further assistance.
Thanks
lovely service i spoke to scott he was…
lovely service i spoke to scott he was very nice made everything clear for me and answer everyone of my questions, i applied for a car and got a call the next day honestly couldn’t of been a better experience.
11 décembre 2024
Réponse de Fleet Alliance
Thank you for your excellent feedback, Stevie. We're delighted to hear your experience with Scott was lovely. Happy driving ❤️🚗
Réponse de Fleet Alliance
Thank you for your excellent feedback, Janis ❤️
Great service
2 décembre 2024
Avis spontané
Réponse de Fleet Alliance
Thank you for your 5-star feedback, Lynn. We are delighted to hear you found the service to be great ❤️🚗
Réponse de Fleet Alliance
Thank you for your excellent feedback, Beth. We wish you many happy miles in your new car ❤️🚗
Réponse de Fleet Alliance
Thank you for your 5-star review, Julie. We're delighted to hear that you found the service to be excellent ❤️🚗
Can totally recommend
Can totally recommend. Staff are great too, friendly yet professional
3 décembre 2024
Avis spontané
Réponse de Fleet Alliance
Thank you for your excellent recommendation, Karen. We're delighted to hear you found the staff friendly and professional ❤️
Réponse de Fleet Alliance
Thank you for your Excellent review, Ali. We're delighted to hear that you found the service to be Fantastic ❤️🚗
Great service, no pushy sales people; just friendly advice.
I was impressed by John Gallagher who was extremely helpful, and not at all pushy or pressurizing unlike the many other lease companies i talked to. Also the ease of using the website and the prices quoted were very impressive.
28 novembre 2024
Réponse de Fleet Alliance
Thank you for your 5 star review, Mr White. We're delighted to hear you received great service from our team ❤️🚗
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