We were recommended to use Caroline at the Flight Centre, for a complicated round the world itinerary with exacting dates, many flights, preferred accommodations and places to visit with particular re... Voir plus
L'entreprise a répondu
Chequer Street 32, Unit 6, AL1 3YD St Albans, England, GB
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We were recommended to use Caroline at the Flight Centre, for a complicated round the world itinerary with exacting dates, many flights, preferred accommodations and places to visit with particular re... Voir plus
L'entreprise a répondu
I wanted to change a few details and nothing was too much trouble for Shell. She was pleasant to work with and we look forward to the package she put together
Flight Centre St.Albans and specifically Ross was excellent in facilitating for us an amazing holiday in Lanzarote. From going to him with just an idea, he suggested several recommendat... Voir plus
L'entreprise a répondu
I'm quite fussy about which airline I fly with, transfer times and departure times. Caroline always accomodates my requests with kindness and in a timely manner. Whether it's family travel or solo tra... Voir plus
L'entreprise a répondu
Écrit par l'entreprise

Chequer Street 32, Unit 6, AL1 3YD, St Albans, England, Royaume-Uni
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Shell Made our holiday booking so easy no stress very helpful and explained everything to us in details we understood everything 😊 can't wait to go thank you shell

Réponse de Flight Centre UK - Flight Centre St Albans
We had the most fantastic holiday thanks to Kat Heron who helped us book our trip. Kat took so much time and trouble to find us the perfect flights and recommended fabulous accommodation. Kat went above and beyond to ensure our trip was perfect in every way. We would definitely visit her again to book our next big trip.

Réponse de Flight Centre UK - Flight Centre St Albans
Perfect experience. Booking agent was very knowledgeable and very helpful.
Will certainly use again

Réponse de Flight Centre UK - Flight Centre St Albans
Caroline has been great in helping me find and book multiple flights for a long trip I'm about to embark on. I have quite a tricky itinerary but she helped me find really good flights and I have a wonderful trip to look forward to! She's friendly and patient and very willing to help find alternative options. I highly recommend her!

Réponse de Flight Centre UK - Flight Centre St Albans
A family emergency required us to book an urgent flight to South Africa.
With emotions running high, we spoke to Kat who immediately assessed our needs and suggested a number of options. She was attentive, polite and professional.
Kat found the best flight at the best price for us.
Kat is an asset to Flight Centre.

Réponse de Flight Centre UK - Flight Centre St Albans
Great communication, Caroline worked out the best route and hotels for our trip to Thailand.
Excellent service thank you 🙏

Réponse de Flight Centre UK - Flight Centre St Albans
Caroline has been very helpful and patient whilst booking our trip. Thank you

Réponse de Flight Centre UK - Flight Centre St Albans
I recently booked with a lovely lady called Jodie Gravett from the St Albans branch.
She was extremely knowledgeable about the destination I wanted to visit helping me with all the queries I had. Nothing was ever too much trouble, she really went above and beyond and I truly believe she is an asset to the company . Thank you Jodie for providing me with such reassurance and kindness and support.

Réponse de Flight Centre UK - Flight Centre St Albans
Shell especially but also her colleagues were great. Efficient, clear in explaining things, patient at exploring options and very thorough.

Réponse de Flight Centre UK - Flight Centre St Albans
Ruth Shelton was incredibly helpful and efficient. Our trip to Canada is all sorted -in less than 48 hours! We can’t thank her enough.

Réponse de Flight Centre UK - Flight Centre St Albans
Jodie was lovely. She made booking my flights very easy and took her time to explain ever.

Réponse de Flight Centre UK - Flight Centre St Albans
Able to answer all our questions. Very friendly and knowledgeable. Emails sent as promised. So far great service. Thankyou

Réponse de Flight Centre UK - Flight Centre St Albans
She was very efficient and friendly and knowledgeable

Réponse de Flight Centre UK - Flight Centre St Albans
Caroline was very helpful and her colleagues assisted as one had personal experience of the small town in NZ that I wished to visit. Comfortable and reassuring experience - I've ended up taking her recommendations.

Réponse de Flight Centre UK - Flight Centre St Albans
Jodie was absolutely fantastic as usual. She responded quickly when I emailed her from Bali about a problem we were experiencing with our room following the heavy rains and flooding, and the lack of proactive soluation by the villa staff. She contacted the hotel and the problem was resolved immediately. Thank you again Jodie for your brilliant service as usual.

Réponse de Flight Centre UK - Flight Centre St Albans
Jodie was extremely knowledgeable and very patient in arranging our Canada and Iceland trip. We have used Flight Centre before and will definitely use them again in the future.

Réponse de Flight Centre UK - Flight Centre St Albans
Great Customer Service.
Help with planning our trip was amazing.
Right up to our departure time.
Could not be more pleased.

Réponse de Flight Centre UK - Flight Centre St Albans
We have been using flight centre for over 5 years for both business and family travel. This year we went to Thailand, Koh Samui with flight centre. In short they were brilliant. The travel agents in our local store know our preferences, dietary requirements for the flights, our preferred airport to travel from, they helped us choose accommodation that perfectly fitted our preferences... With a beautiful beach resort and adjoining villas for us and the kids in traditional Thai style. Little things like Airport transfers included make a difference and knowing we can call them 24hrs a day if we have any bumps along the way. While it might sound a bit cliche, When we travel with flight centre we know we are in safe hands and can really trust them to help us have the best trip! thank you flight centre. Another fantastic holiday!

Réponse de Flight Centre UK - Flight Centre St Albans
Kat was excellent, she listened carefully to what we wanted and she was able to create an itinerary that suited us perfectly. The airline and the hotel were a great fit in a country that we didn't know, we'd definitely book through Flight Centre again as their knowledge was brilliant.
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