Flight Centre UK - Flight Centre St Albans Avis 

Polite helpful and friendly

Kat was amazing at sorting out times and dates for flights 👍

Booked a family trip to the USA with Kat. She was super helpful and helped me get a deal that worked for me. Great holiday, and made easy by going to see Flight Centre rather than trying to book it all online (where prices kept changing every time I looked).
Kat sent info and reminders that were helpful - so nice to get good service!

This was my first time booking with the Flight Centre. I had a brilliant experience booking with Shell who made me feel very welcomed and whose guidance with booking my first solo trip to SE Asia was superb. Really pleased with the service that was provided and the outcome of my booking :)

Jodie always listens to what we want out of a family holiday and delivers. Being a single mum with two teens means a lot of box ticking. We decided on Split. She searched and found the most perfect deluxe room for us all in the most perfect hotel. She’s always so professional and efficient, prints off everything we need to get organised and its really comforting to know she’s there whenever we need her for anything. Nothing is too much trouble. Thankyou so much for an amazing holiday!

We decided we wanted to visit china/ Japan, so I got in contact with flight centre uk St Albans. We dealt with kat and she has been excellent. We got a great price for flight accommodation . We did the great wall of China, Disney land tokyo and plenty sightseeing and shopping. I'm currently writing this review in kyoto our last leg before we go home. The accommodation and location have been perfect. I just want to thank kat heron at the flight centre for this holiday she put together. I would strongly recommend the flight centre and will be giving kat a call later this year for another holiday we have in mind. Thanks kat from the harvey family.

Jodie friendly, knowledgeable and helpful. Will definitely use her again! Thanks.

Kat heron from saint albans branch went above and beyond for us she spent a long time with us and did not hurry at any point she was friendly and very welcoming and did her job with flying colours great experience

Your consultant was extremely helpful and patient. As a non-frequent flier I needed plenty of information and reassurance and she gave it happily. She found me a great deal on my flights too and I have already recommended your company to friends and family.

Jodie always manages to pull together the perfect itinerary. With a combination of her expertise and my lovely wife's input, we consistently end up with the kind of holiday that keeps everyone happy — no small feat!

She has a real talent for maximising vacation time, even when we're planning multiple stopovers. Every trip feels seamless, well-balanced, and thoughtfully curated. Whether it's finding the right mix of relaxation and adventure or ensuring smooth transitions between destinations, Jodie gets it just right every time.

Highly recommended for anyone who wants stress-free travel planning with exceptional results.

We had spent a month going backwards and forwards with Iglu travel trying to arrange flights and overnight accommodation which would be suitable to pair with a cruise which we had already booked. The delays (due to sickness, staff holidays, being unable to contact them by phone etc) led to us missing out on availability of our chosen flight. In frustration, we contacted Flight Centre and Caroline had the whole thing sorted out within a 30 minute phone call. Excellent service!

I have used Flight Centre for over 10 years since travelling alone after my husband died . Our son lives in Australia so lots of long distance travel.
I have never been let down by Flight Centre, from the very knowledgable staff in the travel agents to any query while away. No question is too small. My latest query about assisted travel for my sister was answered perfectly and thoughtfully by Shell. I have no hesitation in recommending Flight Centre

Very good service and quick responses. Prices were reasonable. Good attention to detail and good follow up.

I had several meetings with Shell to arrange a trip to Vietnam and in each she was knowledgeable about flights, costs and stopovers and quickly followed up with useful itineraries and options.
Very professional and will use again.

After outlining my requirements Jodie came up with a few options to finalise my travel plans. She is knowledgable and very helpful. Comms back and forth went smoothly, great service all round.

Answered my query promptly and professionally, and followed up as requested - wud definitely recommend

Shell & the team were excellent, nothing was too much. Good advice and guidance on our holiday destination.

Jodie was knowlegable, friendly and most of all listened to what I needed. I am a 79 yr old woman traveling alone and felt very safe in Jodies hands. She was very thorough and made a great itinery for me so I am not spending long hours waiting for my conections.

Excellent well spoken very Knowledgeable on our travel requirements.
Pleasure to talk to.