Flogas Britain Limited Avis 

Abdullah H handled the review of our contract perfectly and was all sorted very quickly.

Helen, who handled my request to renew my account, was professional and approachable. She explained what was to happen and answered any questions I had. Excellent service.

Nathan delivered our LPG very early in the morning without any need for us to get up. Marvellous service.
Only one criticism, what ever prints the yellow delivery tickets need better and stronger ink.

👍fast service and best price

)the flo gas rep on the phone was very helpful and explained what I had to do in detail .For some one in their 80s not used to the internet this made it so much easier

So simple with everything taken care of.5⭐️

After a telephone call from Helen Simon this morning ,I was so happy with the help I received in setting up an account with Flow gas .As an older lady ,She was understanding and helped me through the process with care.I would recommend this service and thank you Helen .

Very informative conversation with Helen Simon who handled the new account for me.
Polite, knowledgeable, efficient and everything was done and dusted in a few minutes.
Promised to put everything in an email which I received the same day.
Highly recommended.

Great help from Shaz with arranging new contract. Thank you for your professionalism and happy manor.

Very reliable company. Drivers are all friendly. John Thomson delivered the gas today

My contract for bulk gas was due for renewal. Flogas sent a renewal notice with a price that wasn’t comparable with other suppliers. I spoke with Abdullah Hassan at Flogas sales who was very helpful and explained some of the small print from other suppliers that was hidden and not showing as variable rates. I agreed a great price with Abdullah and pleased to say I am staying with Flogas for at least the next two years

Responsive and helpful

Helen was excellent in the renewal process

Initially, I was a bit disappointed as FloGas hadn’t returned my call, and my re-signed contract hadn’t gone through.
However, Helen called me and she was great. She explained everything clearly and I was able to renew over the phone - which was a simple and easy process.
Something I was dreading turned into a very easy process indeed. Thank you

When I ordered and paid, said I would get emailed later with delivery date. No email yes checked spam. About 5 days after payment gas arrived lucky i was in. Delivery driver great no probs there.

My experience was satisfactory both Becky and Abdullah was most helpful and efficient all though I did have to make the call to FloGas as the booked appointment for one of their colleagues to ring me failed

Just renewed for my contract for another 2 years with this excellent company. The renewal process was handled by Helen who was extremely helpful and knowledgeable.

A note to recognise and reflect some truly amazing customer service and support from the FloGas Metered Estates Team - across literally 2yrs in working toward a switch from a competitor (absolutely no fault of FloGas!).

With feedback specifically directed toward Leann Rogers and Roshni Das, these individuals have been absolute stars in their proffesional, helpful and supportive representation of FloGas UK with a naturally warm and friendly manner and, working knowledgeably, efficiently and diligently to do as much as possible to help navigate any challenges and difficulties associated with changing energy supplier.

These are people who conduct themselves with integrity, that care and will go above and beyond to help ‘make it happen’.

I had a problem placing an order via the Flo-gas portal. I used the WhatsApp customer service option to get help and was very efficiently assisted by Christine.
I was very happy with the result.