We sent a request for information in the morning and by the afternoon of the same day that information appeared in my inbox. Again thanks to Shenaz aka Shaz, who has been a great help to us especia... Voir plus
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Lisez les avis des autres
★★★★★ I had an excellent experience switching to Flogas, thanks to Helen. She was brilliant from start to finish. She explained the process clearly, kept me updated, and responded promptly whenev... Voir plus
I called Flogas today because my contract renews in a few weeks. I had already received quotes from two other companies. The initial quote given by Shaz was about 10% higher than those quotes but when... Voir plus
Overall I’m fairly pleased with my 2-year Flogas renewal contract. Helen was helpful in getting me a deal that I was broadly comfortable with, although the price has gone up and it’s not fixed for the... Voir plus
À propos de l'entreprise
- Compagnie gazière
- aussi dans
- Fournisseur d'énergie
À propos de Flogas Britain Limited
Écrit par l'entreprise

We have over 35 years’ experience providing alternative energy solutions to off grid domestic and commercial customers throughout the UK. From small installations for use in the home (Liquefied Petroleum Gas - LPG), to very large commercial installations (Liquefied Natural Gas - LNG), we deliver affordable energy solutions that are reliable, safe and expertly managed. Call us today for further information on 0800 574 574 or visit our website, www.flogas.co.uk
Coordonnées de contact
Rayns Way, Watermead Business Park, LE7 1PF, Leicester, Royaume-Uni
- 0800 574 574
- www.flogas.co.uk
Demande des avis aux clients
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Very helpful and pragmatic
Very helpful and pragmatic, especially when encountering an unexpected issue. Robert Evans dealt with everything in a very professional manner
Lewis was knowledgeable and reassuring…
Lewis was knowledgeable and reassuring with my query.
Pretty good
Took a while for anyone to get back to me. Could have done with an update.
Abdullah was very helpful
Abdullah was very helpful, explained everything simply and made the whole process very easy.
Excellent all round
Excellent service from the Customer Service lady ,she went above and beyond to help me .
Kept upto date with delivery information, extremely fast delivery as I had no gas .
Delivery driver Alastair Evely was fantastic, prompt, extremely knowledgeable, friendly,polite and sorted the problem very quickly!
Overall a wonderful experience
Andrew was prompt
Andrew was prompt, well presented and extremely friendly
Contract Renewal...
Easy to deal with and sorted my new contract renewal with ease...thankyou Helen.
Why I have renewed for a further 2 years
My contract with Flogas came up for review and I was put through to Helen who did a great job of guiding me through the options and answering all my questions. In the event, I was happy to renew for a further 2 years because they are a great company to deal with. Calls to customer service are answered really quickly and the team are always friendly and helpful. They have never missed re-filling our LPG tank even over Christmas. Highly recommended!
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Slow gas not flo gas
Great price for the heater which helps to offset the cost of getting the gas bottle. Delivery date of the heater was not given it just turned up and was a week before the gas bottle was delivered which was 3 weeks from when the order was placed. As the company is a gas supplier its odd it takes so long to deliver their own product.

Réponse de Flogas Britain Limited
Helen was very polite and very clear…
Helen was very polite and very clear with the information and I would recommend her.
Helen was kind she spoke clearly and…
Helen was kind she spoke clearly and carefully when I was a bit stressed. Thankyou
Straight forward change over and best…
Straight forward change over and best prices I could get thanks
Changing supplier was smooth and…
Changing supplier was smooth and efficient. I did a photographic survey, uploaded the pictures, then digitally signed the agreement. All done in approximately two weeks.
Renewing our LPG contract
In renewing our LPG contract, we were in contact with Helen Simon, who made the entire process so simple!! She was extremely professional, communicated clearly and handled the re-sign paperwork efficiently. Excellent customer service and we are happy to be with FloGas for another 2 years!
Thanks Helen for sorting my new…
Thanks Helen for sorting my new contract there was no back and forth just a simple yes we will compete with the opposition this is the most competitive price we have and it was better than calor
Helen was professional and helpful.
Abdullah H handled the review of our…
Abdullah H handled the review of our contract perfectly and was all sorted very quickly.
Helen
Helen, who handled my request to renew my account, was professional and approachable. She explained what was to happen and answered any questions I had. Excellent service.
Nathan delivers
Nathan delivered our LPG very early in the morning without any need for us to get up. Marvellous service.
Only one criticism, what ever prints the yellow delivery tickets need better and stronger ink.
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